All BT Consumer articles – Page 15
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Public AffairsOneWeb cancels satellite launches on Russian rockets
Fallout from Russia’s invasion of Ukraine hits satellite comms operator. Decision could delay service launch and have knock-on effect on distribution partner BT’s rural coverage vision.
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MarketingBT recalibrates ad strategy with in-house reshuffle
Operator joining up ad capabilities across Consumer, Enterprise, and Global. Establishes new Media Centre of Excellence to share learnings.
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PremiumBT people moves: BT Federal fills out
Mike Barthlow appointed CEO at BT’s US public sector division, with senior reports changed in parallel. BT’s healthcare focus tightened with a new HealthTech Incubator under Harmeen Mehta’s Digital domain and strategic health programme lead named at Enterprise. Openreach Service Delivery changes as Olly Kunc ships out.
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PremiumElsewhere in BT Consumer: Smart Hub 3 router to launch
BT, EE to launch new router; BT Sport hits target for darts coverage.
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Financial & PerformanceBT Q3: king of a still-wobbly hill
Corporate weakness postpones recovery, with BT Global recuperating and BT Enterprise still in surgery. Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Discovery tie-up a win-win for BT Sport (but what about for BT itself?). Openreach charges on, hitting new records for FTTP connections and ...
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PremiumBT Q3 FY21–22 Guidance: positives to come, but later than promised
Revenue down 2% for the year, but growth anticipated from Q1 FY22–23. All things point up, but large corporates at Enterprise and Global need turnaround to avoid continued struggles. Discovery tie-up a win–win for BT Sport (and maybe for Sky, but what about for BT itself?).
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PremiumBT Q3 FY21–22 Headlines: Openreach surging; CFUs in surgery
Corporate weakness postpones recovery, with BT Global recuperating and BT Enterprise still hurting. Openreach charges on, hitting new records for FTTP connections and (low) costs. City analysts focus on ‘mathematical’ minutiae of inflation response and impact on customers, costs, and payroll. Drahi and other predators ignored.
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PremiumBT Q3 FY21–22 Spend: costs under control
Cost-savings transformation programme continues to earn accolades among management, despite necessary investment in infrastructure. Broader market factors felt.
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PremiumBT people moves: ESG key in New Year changes
Digital impact and sustainability manifesto brings a number of new roles to further ESG agenda. Fibre build challengers Borderlink and Hyperoptic poach ex-BT and Openreach staffers to drive regional FTTP rollout plans. Healthcare remains a key focus for Digital and Enterprise developments.
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PremiumEE trudges on with Shared Rural Network progress
46 ‘fresh sites’ delivered under SRN programme. EE to upgrade a further 1,532 sites with 4G by 2024 in ‘partial not-spot’ phase.
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Public AffairsBT slammed for lack of action on spoofing
IP altnet pokes incumbent over limited success in rooting out fraudulent use of caller ID. BT focused on industry collaboration to address fraud challenge. Migration to all-IP by 2025 portrayed as critical to effective remedies for the problem.
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PremiumElsewhere in BT Consumer: Plusnet issues persist
More cricket on the schedule; Smart Benefits portfolio bolstered; and Plusnet email issues persist.
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PremiumH1 FY21–22: flat figures at BT Consumer do not curb Jansen enthusiasm
Consumer division sees revenue and earnings knock in Q2. Numbers show slow going on multi-play uptake, and star product and service lines being outshone by accessories. Executives remain bullish on the long-term growth promise of convergence, however.
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PremiumBT inches toward 100% coverage with OneWeb tie-up
State-backed satellite operator OneWeb snags distribution agreement with BT to launch satellite trials in 2022. Pair share 2028 target for 100% connectivity coverage.
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PremiumH1 FY21–22 Spend: efficiencies found to give BT an edge
Improved cost points for BT’s fibre rollout front and centre, make for positive viewing. Operating expenditure down across the board, and capex up at CFUs.
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PremiumH1 FY21–22 Headlines: an uphill climb for some, others still falling at BT
Struggling enterprise businesses bring numbers down, with legacy stop-sells blamed and next-generation services expected to drive a turnaround. Consumer flat as wins offset losses, but market opportunity growing despite upped competition. Openreach a prince among paupers with fibre goals accelerated amid strong uptake and bullish stance.
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Strategy & ChangeJansen battle-ready as competition grows on two fronts
BT CEO returns to pre-pandemic promises of a more robust defence of BT’s market position, on price if necessary. Speculation on heightened wholesale competition comes as Openreach Equinox fibre pricing looks set to reinforce the Group’s strong position. Retail threats may be more pressing for the incumbent as Sky ...
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Public AffairsBT escalates appeal in landline overcharging case
Competition Appeals Tribunal tells BT it has little prospect of success in a call to block US-style class action. Operator will take case to Court of Appeal as it seeks to swap opt-out procedure for an opt-in alternative. The latest update in an ongoing £589m saga amid allegations of ...
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PremiumElsewhere in BT Consumer: Ofcom launches One-Touch Switch
Ofcom makes it easier to switch; Openreach waives installation fees for low-income households; BT Sport partner Qwilt earns Allera recognition and Cisco funding.