All BT Consumer articles – Page 14
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PremiumElsewhere in BT Consumer: planning law change welcomed
Pricing revelations bring negative publicity; EE way down in customer satisfaction survey; UK government works to facilitate network expansion.
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Strategy & ChangeBT in talks to sell BT Sport stake
Early discussions with potential investors underway, as BT seeks strategic partners to “strengthen our sports business”. Volatile sports rights costs, and minimal benefits to ownership within emerging Consumer business model likely prompting talks. BT Sport rumours reignite Openreach sale speculation, underlining the Group’s need to find financial headroom for ...
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Network & InfrastructureEE spins up spectrum to further 5G ambitions
New licences put to use minutes after being issued, in partnership with Nokia. BT pays an additional £23m after initial low-ball auction, but Group still bagged “an excellent price”, says Consumer CEO Marc Allera. EE open to future spectrum trades as O2 and Vodafone sign their own deal.
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PremiumBT people moves: strategic appointments in health and banking
BT continues its effort to grow into the healthcare industry with accounts leaders named at Enterprise. Unilever CISO joins Group as cybersecurity VP. BT Global’s Rycx targets Simplify programme expansion for MNCs. Board changes at soon-to-be subsumed OnePhone.
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Innovation (R&D)BT wants SIM-fitted drones as standard
Head of BT’s Drone Solutions keen on developing out-of-the-box SIM card solution. Telco wants Project Xcelerate to showcase EE network’s suitability for BVLOS flights. Scaling drone-flight volumes in BVLOS environment a pressing challenge. Collaboration with US-based TEOCO in the pipeline to optimise flightpaths.
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Network & InfrastructureBT completes EE Digital Platform Services migration
Multiple EE services now based in Kubernetes-powered environment. New system “more flexible and ultimately cheaper”.
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Partnerships & AlliancesBT buys in to Enjoy personal service
“Commerce-at-home” service provider earns four-year contract renewal. BT now an investor in the company as it weighs up a SPAC-delivered listing.
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Suppliers & SCMRest of BT contact centres to adopt NICE tech
BT deploys solutions from longstanding partner across “additional lines of business” to optimise processes and boost customer retention.
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PremiumElsewhere in BT Consumer: Extreme E rights nabbed
BT Sport takes racing rights and targets Ashes renewal.
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PremiumBT people moves: Karonis replacement named at Enterprise
Following the launch of BT Digital and BT Networks, Dave Matthews was appointed BT Enterprise CTIO to fill Karonis’ shoes. BT Non-Executive Director Cheshire takes a Chairman role at Spire Healthcare. BT Global SVP Roger Woodend departs for AWS.
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Consumer (B2C)BT reshuffles customer comms partner pack
Strategic marketing consultancy Go Inspire displaces Williams Lea for below-the-line marketing contract. CCgroup and The Academy added to BT Consumer agency portfolio in brand awareness push.
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Consumer (B2C)BT Sport signs billboard deal
BT Sport launched a campaign with Ocean Outdoors to broadcast Champions League highlight reels on its digital billboards.
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Strategy & ChangeElsewhere in Openreach: Superfast Cymru targets missed
Outage in Bridgeton; progress update on Superfast Cymru Phase 2; Openreach partner on brink; 4.5 million fibred up.
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PremiumElsewhere in BT Consumer: premium broadband competition grows
Vodafone UK takes swing at Consumer’s premium broadband service; net neutrality debate resurfaces.
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Public AffairsOfcom gives BT fibre pricing freedom, but adds burdens
Openreach not to face caps or controls on national ultrafast pricing until 2031, as long as it is “fair and reasonable”. Locally-targeted pricing from Openreach prohibited as Ofcom seeks to protect emerging altnets. BT Consumer may lose some edge from 90 day notice period for new propositions from Openreach. ...
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PremiumBT going it alone with Shared Rural Network plans
O2, Three, and Vodafone reach agreement to construct more than 220 new 4G masts by 2024, taking partial ‘not-spot’ coverage to 84% of UK landmass. Sites will cover areas BT/EE already reach, with “historic investment” seemingly respected, per Allera’s request. Frozen out of initial announcement, BT updated on its ...
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PremiumBT people moves: Chairman du Plessis steps down from post
Jan du Plessis relinquishes chairmanship after four years, Ian Cheshire emerges as potential successor. Former Chairman Michael Rake also seeks a change after stepping down from his Huawei UK posting. Sherman understudy Johanna Lim leaves for Amazon.
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PremiumElsewhere in BT Consumer: spectrum auction looms
UK spectrum auction inches closer, although Ofcom still cautious; Digital Voice expansion; rights picked up in MotoGP and cricket.
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PremiumBT people moves: Groth joins Data & AI team
BT continues Digital refresh: Group Data & AI Solutions unit further fills out with Groth joining to lead partnerships. Weston picks up Transformation Performance remit at Global. Chet Patel takes Americas MD spot at Global, with Vanderick holding fort as MD, Commercial. James Lilley to drive all-IP for Openreach ...