Operations & Transformation – Page 25
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Strategy & ChangeMehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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OperationsDeutsche Telekom puts tower business up for sale
Group said to be prepping auction of 40,600 masts with an €18 billion price tag attached. Cellnex and American Tower reportedly putting together offers.
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OperationsT-Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed-up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T-Mobile for Business.
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OperationsDT opts for second-choice Deloitte as new auditor
Deloitte given mandate to replace incumbent PwC. Proposal to be put to shareholders in April, and comes after disrupted, three-year selection process. DT drops one-off management bonus option after stockholder criticism.
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Products & ServicesTelefónica ponders crypto payment integration
Spanish operator will not be a “mere spectator” on Web 3 and cryptocurrencies, with possibility of accepting token-based payments considered. Chief Digital Officer Chema Alonso describes Group “reflections” on potential role of the operator in decentralised technology developments.
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OperationsVodafone pushes sustainability with IoT farming pilot
MyFarmWeb platform being trialled in Germany, Ireland, Italy, and Spain. Move extends Group’s growing focus on agriculture vertical.
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PremiumEuropean fragmentation takes centre stage at MWC
Vodafone execs Nick Read and Joakim Reiter take part in MWC 2022 keynotes to deliver consistent messages on “life or death” matter of digital transformation. Pair demands government collaboration once again. Cites Spain’s digitalisation approach as a “blueprint” for countries throughout Europe.
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Suppliers & SCMOutsourcer ISS confident on DT mega-deal recovery
Deutsche Telekom’s German facilities partner says it has worked through majority of deal restructuring programme instigated in 2020. Business continues to target breakeven by end of FY22.
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Strategy & ChangeDT prepared to scale back Russian hub amid crisis
DT has thousands of employees in Russia. CEO indicates the Group could shift staff and operations away from St. Petersburg software development function, in response to Ukrainian crisis. Tasks could be shifted to other digital hubs in India or eastern Europe. Crisis brings centre’s expansion plans to an ...
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OperationsVivo to begin sunsetting 2G this year
Brazilian operator says cogs starting to move in convoluted 2019 network-sharing tie-up with rival TIM. Switch to a single shared grid set to move beyond pilot phase, enabling operators to begin re-farming 2G frequencies.
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MarketingBT recalibrates ad strategy with in-house reshuffle
Operator joining up ad capabilities across Consumer, Enterprise, and Global. Establishes new Media Centre of Excellence to share learnings.
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M&ABT Italia offloads SAP services subsidiary
BT Global continues ‘global not national’ streamlining programme with the sale of Italian IT outsourcing outfit ERPTech. €4m+ deal leaves Italia lightweight but focused.
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Venturing & InvestmentsBT opens venturing wallet for on-demand talent pool startup
Startup acceleration ambition kickstarted with minority stake in Distributed. New acquisition to provide BT access to on-demand software engineering teams to support development projects, with connected healthcare solutions first up. BT’s Harmeen Mehta hopes such partnerships will alleviate skills shortage pressures and drive her digitalisation agenda.
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Suppliers & SCMBT hives off logistics to ‘simplify’ supply chain
Expanded partnership with GXO Logistics sees warehousing and transport requirements handed over, along with 300 BT employees. Procurement chief Cyril Pourrat deems it a milestone in Group simplification programme. Unions typically concerned.
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OperationsNewgate St: BT has left the building
Facilities management partner completes “decommissioning” of the Group’s former HQ, ending long historical association with St. Pauls location.
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OperationsLittle Cab arrives in Ethiopia
Safaricom-backed ride-hailing app attempting to rival Uber in Ethiopian capital. Expansion into the country has been delayed by COVID-19.
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Strategy & ChangeT-Systems plots expansion in Spain
T-Systems Iberia targets 1,000 employees in Granada by 2025. Iberian unit certified as Group delivery partner for Amazon Connect. Centre of Excellence planned for Barcelona.
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OperationsINWIT targets faster growth with management reshuffle
New Technology and Operations department created, headed temporarily by CEO Giovani Ferigo. Ferigo will relinquish the role once a CTO is appointed, expected “shortly”. Senior tech executives Massimo Giuseppe Scapini and Elisa Patrizi pushed out.
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PremiumFormer BT Fleet folded into rebranded Rivus
Rivus Fleet Solutions and Pullman Fleet Solutions to be combined. Graeme Lumley is new BT account director.
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PremiumT-Mobile US hit by SIM swap attack
Small-scale data breach is latest of recent TMUS security incidents.