Latin America – Page 36
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Strategy & ChangeTelefónica/Vivo: opening Pandora’s box
CIO recounts experiences from digital overhaul of Brazilian operator’s sprawling IT operation.
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OperationsTelefónica embraces short-term pain for data flexibility
Telefónica Mexico provided insights on building momentum on creating replicable data-driven local systems, with potential for wider deployment. Groundwork on establishing principles, and ensuring standardisation, vital to ensuring benefits can flow through to subsequent use cases. Real-world implementation of a standardised approach can cause initial localised pain, but is ...
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Products & ServicesTelefónica ramps up AURA
Telefónica provided insights into its AURA strategy, including more market launches. Microsoft’s position as a partner remains a core element of the project. Commitment reiterated to overcoming the challenge of combining local services with a central unified vision.
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PremiumDeutsche Telekom People Moves, June 2019
36 key people moves tracked and analysed. Bohle takes over delicate privacy role from Kremer.
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PremiumEzentis renews contract with Telefónica|Vivo
Maintenance partner Ezentis keeps reeling-in contracts with Telefónica’s Latin America operating businesses.
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PremiumChile: IDEMIA awarded verification contract
New verification technology from IDEMIA is expected to simplify the process of signing contract customers in Chile. Latest deal builds on success for the vendor in providing subscription management services in the country.
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PremiumColombia: IBM and Telefónica collaborate on automation
As Telefónica builds momentum on the use of bots within an automated network environment, IBM is providing technology and support to migrate customer management processes to bot-based systems. Telefónica Colombia centre of excellence on automation collaborating with KPMG on ongoing developments.
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Products & ServicesMovistar Ads reaches Colombia
Movistar Colombia is building on earlier adoption of LUCA data solutions to enable new revenue-generating digital offerings for advertisers.
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PremiumTecnotree beds down in Peru
A new service delivery platform using microservice orchestration is expected to enable faster and more flexible development of commercial propositions for Movistar customers in Peru.
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PremiumMovistar Colombia links with local retail giant
Movistar Colombia entered a commercial partnership with regional e-commerce platform Rappi that will provide the operator’s customers with additional benefits when using the retailer’s services.
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Strategy & ChangeTelefónica Chile restructures management of subsidiaries
The board of the fixed-line business is being reduced from ten members to five, with reports noting that it now comprises a majority of women for the first time.
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Products & ServicesMovistar Chile first LATAM operator to offer carrier-billing for Apple content
Movistar Chile claimed to be the first operator in Latin America to offer its customers carrier-billing for Apple’s digital content.
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Public AffairsTelefónica Peru fined more than PEN 35m
Local telecoms regulator Osiptel fined Telefónica Peru more than PEN 35m (€9.3m) for failing to comply with quality-of-service commitments in 108 localities in the country.
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PremiumTelefónica Peru awarded Partner of the Year 2018
For the third consecutive year Telefónica Peru was awarded Partner of the Year 2018 by security solutions provider Fortinet.
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Suppliers & SCMTelefónica extends work with Amdocs in LatAm
Amdocs reinforcing its position as a support systems partner-of-choice in Latin America, with continued Blanco blessing. Indications that vendor is in-step with Telefónica priorities surrounding replicability of systems across operating businesses through the use of APIs.
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PremiumTelefónica management update: Q1 FY19
Revenue growth strong across the Group, but underlying weakness emerges in profitability. Digitalisation can now be considered the norm across the Group, and creating new growth opportunities. Convergence demand getting hot in most markets, but with UK said to be an exception. Capital expenditure remains significant as long-term benefits ...
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Carrillo appointed Head of B2B Information Security and Cybersecurity Services at Telefónica Argentina
Telefónica Argentina promoted Alberto Carrillo to Head of Business-to-Business (B2B) Information Security and Cybersecurity Services. Carrillo was previously Digital Services Sales Specialist at the Argentinian operating business.
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Telefónica Argentina promote Serrao to Head of B2B Marketing
Walter Serrao, Business Consultant Lead at Telefónica Argentina, was promoted to Head of B2B Marketing.
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Rubenson Chaves leaves Vivo to join Sodexo
Rubenson Chaves, Head of B2B E-Care and New Digital Channels at Telefónica Brasil (Vivo), left to join facilities management specialist Sodexo as Digital and Innovation Director.