DT boss says ‘shit MVNOs’ are most at risk in era of AI buying
Deep dive: Transatlantic group’s execs say transparency and communications will be key as they ponder disruptive power of AI assistants as analysers and buyers of broadband, mobile and TV retail services — and claim smaller discounters will be at most disadvantage.
This article includes:
- Themes: Arbitrage; Artificial intelligence (AI); Artificial intelligence agents (AI agents); Bot-to-bot interactions; Broadband; Consumer protection; Contract switching; Digital channels; Identity verification and authentication; Instinct; Landline services; Loyalty programmes; Magenta Moments; Mobile network operators (MNOs); Mobile virtual network enablers (MVNEs); Mobile virtual network operators (MVNOs); Muse; Pay-television (Pay-TV); Price comparison; Price transparency; Retention discounts; Subscriber identity module-only contracts (SIM-only); Terms and conditions (T&Cs); Travel eSIM; Triple play; Ubigi.
- Events: AI Investor Day; NetworkX.
- People: Dominique Leroy; Ernest Doku; Jacques Bonifay; Laurent Leboucher; Luke Ibbetson; Tim Höttges.
- Geographic: Europe; Paris; United Kingdom (UK); United States (US).
- Organisations: Amazon; Deutsche Telekom (DT/DTAG); Meta; NTT Transatel; Office of Communications (Ofcom); Orange; Spear Street Technology; Uswitch; Vodafone Group.
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