All Transformation (change) articles – Page 10

  • vfw196-tt-della-valle-digital-transformation
    Strategy & Change

    Vodafone CFO: Shared Services at the heart of digital strategy


    Finance’s Shared Services division was spark for Group’s digital strategy. Vodafone Group CFO Margherita Della Valle is not “empire building”. Shared Services drives efficiency, but not immune from cuts.

  • vfw195-tt-margherita-della-valle
    Strategy & Change

    Vodafone CFO: passion for digital drives transformation


    Group CFO Margherita Della Valle plays leading role in transformation. Finance team is digital early adopter, leading Group by example. CFOs wield more influence over digital strategy.

  • btw322-tt-one-braham

    New East London BT HQ preps for sale


    One Braham, soon to be BT’s main office, is reportedly being readied for a £500m sale. BT due to move at the end of the year after leaving 81 Newgate Street.

  • btw322-tt-cyril-pourrat
    Suppliers & SCM

    BT Sourced to target supply chain sustainability


    Chief Procurement Officer Cyril Pourrat flagged the importance of ESG compliance throughout the supply chain. New procurement company BT Sourced set to enable transparency via digital tools: AI, big data, and machine learning on the cards.

  • VV Teradata 20210305 Universe19-Mon-General-Session-66
    Vendor Voice

    Teradata: telco leaders must step up to seize data opportunity


    Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer improvement and operational efficiency, presenting a springboard for a strategic reboot. In adopting tech sector business models, telcos have yet to fully grasp the value of their data assets, with coordination acting as a powerful ...

  • dtw103-tt-cody-sanford

    T-Mobile CIO Cody Sanford exits amid IT–digital reshuffle


    Cody Sanford, Chief Information Officer and Chief Product Officer at T-Mobile US, is set to leave to pursue “external opportunities”. Chief Operating Officer Brian King steps into CIO vacancy. Wider reshuffle flagged to support new digital strategy.

  • tfw152-tt-hansen-australia-o2-germany
    Suppliers & SCM

    O2 heads down under for customer tech refresh


    Australian software provider Hansen joins gang of suppliers working on German OB’s wide-reaching digital transformation. Vendor sees potential to expand its footprint to other Telefónica geographies. O2 front-loads licence purchases.

  • vfw195-tt-heide-baumann

    Transformation guru Baumann joins Vodafone Germany


    Former Microsoft transformation lead Heide Baumann named Director, Commercial Operations at German operator. Brings experience from BT, Liberty, and Three to Vodafone.

  • btw322-tt-james-lilley
    Network & Infrastructure

    DT lends experience as Openreach preps for all-IP surge


    Openreach drawing on minority owner’s learnings as it corrals the UK’s CPs towards digital voice services. Migration closely linked to fibre rollout, but timing may be dependent on CP retail plans as market joins BT in favouring IP voice services.

  • btw322-tt-wilcox-better-workplace

    BT’s HR chief admits bumps in Better Workplace plan


    Pandemic holds up plan to concertina down to 30 regional hubs, although some movement is expected in 2021. HR Director recognises the need to maintain hybrid working practices even after the pandemic has subsided.

  • vfw194-tt-vodafone-new-zealand
    Partnerships & Alliances

    Vodafone NZ pivots to improve post-sale performance


    Former Vodafone OpCo jumps on CX/digital transformation train in a big way, in bid to raise profitability. Quadruple IT stack legacy of time in Vodafone Group one area of inefficiency to be removed. Two of top team shuffled out amid commercial reset, including long-time Vodafone exec Antony Welton.

  • btw321-tt-colin-lees-openreach-interview

    Openreach pushes ahead in journey to agile


    CTIO Colin Lees discusses three-year transformation project across IT, network, and processes to support FTTP rollout. Independent Openreach Technology division treads in parent’s tech footsteps. Adopts agile development where it can and organises into Tribes and Squads. Data strategy seeks “single source of truth”. Takes pragmatic approach to cloud ...

  • tfw151-18-wipro-tech-m

    Wipro and Tech-M back grand designs for O2 architecture


    O2 aiming to halve product development times and shave a third off IT costs with a radical simplification of its IT architecture. Tech Mahindra and Wipro sharing responsibility as mass market and business systems separated. Salesforce also flagged as an example of the opportunity to adapt off-the-shelf solutions to ...

  • dtw102-tt-upskilling
    Strategy & Change

    Deutsche Telekom to ‘new-skill’ nearly a third of workforce


    VP, Digital Transformation Bruné highlights skill upgrades as fundamental to success, pushing “new-skilling” to top of the Group’s strategic priority list. DT aims for 30% uptake of up-skilling programme by 2024.

  • btw321-tt-bt-results-simon-lowth

    BT Q3 FY20–21 results: gone today, (hopefully) here tomorrow


    Nobody obviously interested in Q3, but shares down sharply. Calendar of optimism around pandemic bounce back and fresh starts. Jansen despairingly concedes transformation will take at least five years. BT doing best to railroad Ofcom on fibre-critical WFTMR.

  • tfw150-tt-pedro-Serrahima

    Serrahima on the up as Telefónica targets multi brand


    As Telefónica aims to make customer experience a key differentiator in its domestic market, Pedro Serrahima, the executive behind O2’s Spanish launch takes charge of the drive. Marisa Urquía also promoted to oversee transformation projects as Executive Chairman Gayo slims down the executive committee.

  • btw321-tt-procurement-ireland-faraday
    Strategy & Change

    BT seeks to electrify procurement with Faraday subsidiary


    Managers for strategic procurement categories being recruited, including network, connectivity, and marketing. Data science remains prominent. New subsidiary’s standalone status emphasised, evidencing detachment and perhaps also ambition. 

  • btw319-11-allera-consumer
    Consumer (B2C)

    Allera makes mark with BT Consumer “turnaround job”


    Latest Business Briefing sees Allera stamp his style on Consumer division, striving to bring a premium sheen to a venerable brand. Multi-play out of fashion and cross-selling in as BT and EE set to play to strengths. New marketing chief Thrane buying in to Group transformation philosophy.

  • btw319-people-generic

    BT people moves: IT executives reshuffled


    IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.

  • tfw150-tt-montevideo-uruguay-exit
    Strategy & Change

    Could Telefónica exit Uruguay next?


    Telecom Argentina reportedly mulling play for the Group’s local unit. Telefónica executives stress they remain open to all options to reduce its exposure in the Hispanoamérica region. Group continuing to experience frustrations in snakes-and-ladder-esque regional divestment programme.