Latest Supplier News – Page 53
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Suppliers & SCMNPS revival makes for happy shopping at Vodafone’s VPC
Digital transformation at Vodafone’s procurement unit said to have driven positive Net Promoter Scores for user experience. VPC says it is now faster, more efficient, and has “happy” purchase orders. Process mining and machine learning driving further efficiencies.
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Venturing & InvestmentsDTCP’s monetary fuel fires up One Store expansion plan
Fund joins venture funding round in business owned by close partner SK Telecom. One Store aiming to reach lofty heights of market competitors Apple and Google.
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Network & InfrastructureTelefónica flags fixed access evolution with Open Broadband project
Operator aims to change the fixed access ‘paradigm’, with a new open ecosystem and architecture. Group “going further” on disaggregation. Brazil targeted first for deployment.
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Products & ServicesMediaKind trumpets role in Movistar+ VoD upgrade
Media technology specialist builds on long-term partnership that began in its former incarnation as Ericsson Media Solutions.
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Strategy & ChangeElsewhere in Telefónica Group: Spanish cyber defences strengthened
Telefónica bolsters Spain’s security defences; reskilling initiatives backed.
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PremiumHispam taps Vubiquity for Movistar Play content
Amdocs Media company expands Telefónica footprint from Brazil to Hispam. Vubiquity provides content acquisition for Movistar Play.
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Suppliers & SCMMovistar selects Nokia for 5G in Chile
Telefónica Chile gets on with 5G rollout amid uncertainty about its future within the Group.
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PremiumTelefónica moves further into edge zone with Microsoft
Group edge computing activity picks up pace with use-cases aimed at both consumer and enterprise customers, including a new cloud gaming platform.
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Suppliers & SCMNokia supplies “final piece” in Spain’s IP Fusión jigsaw
Telefónica España apparently on home straight to complete “end-to-end” IP network transformation. Latest Nokia kit deployment aimed at extending 5G, FTTH coverage to rural and remote areas.
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Partnerships & AlliancesO2 adopts ‘conversational’ AI-based platform
Operator purchases three-year licence, with AI tech set to support long-term aim of becoming CX “champion”.
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Partnerships & AlliancesBT taps into Salesforce on enterprise CX
BT’s Amit Sharma provides insights into the Group’s collaboration with Salesforce on the implementation of Open APIs. Aim is to create a more automated, digitally-led customer experience for enterprises. Project sees adoption of iterative approach, with less ‘big bang’.
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Suppliers & SCMVodafone cancels Arch Summit 2021
Cancellation blamed on coronavirus-inflicted restrictions on travel. 2022 dates to be announced in “coming weeks”.
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Strategy & ChangeElsewhere in Vodafone Group: Legal advisory panel refresh; Adobe trumpets VPC ties
Vodafone cancels Arch Summit 2021; Group updates legal advice team; Adobe describes VPC ties as “crucial”.
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Strategy & ChangeTM Forum puts skills gap in focus on the Human Factor
Organisation warns that the telecoms industry risks losing the war on attracting new talent.
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Network & InfrastructureSAP CEO sees more ‘European’ industry clouds ahead
Catena-X Automotive Network appears just the start for European data spaces supported by Gaia-X. SAP is working on industry clouds for other sectors. Catena-X seen as proof point for Europe’s sovereign data and cloud initiative.
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InterviewOpenreach Tech team powers UK fibre build
CTIO Colin Lees shares impact of tech overhaul on network build. More effort on provisioning and repair in three-year transformation project. Openreach owns IT and Network strategy decisions; BT Digital and BT Networks are key suppliers. Three-supplier strategy for FTTP advances with Adtran, Huawei and Nokia.
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Suppliers & SCMThe Nucleus Option: Vodafone bets big on Google
Vodafone promises data-driven business revolution by shifting to cloud-native data management and analytics platforms. Group sees “hundreds” of opportunities for business improvement in both commercial and operations spheres. Deal will come with Hotel California concerns surrounding Google hookup. Roadmap unclear for huge undertaking. Questions yet to be answered over ...
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Partnerships & AlliancesAmdocs sets up shop on Vodafone’s Tomorrow Street
Long-time Vodafone partner signs strategic tie-up with scale-up incubator and offers digital transformation services to portfolio companies. Amdocs flags intention to market Tomorrow Street-backed solutions.
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Suppliers & SCMSlovak Telekom signs transponder deal with Intelsat
Slovakian operator and pay-TV subsidiary DIGI increasingly reliant on 1° West satellites. Move also supports launch of new TV channels in the Czech Republic. Longstanding relationship bolstered.
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Suppliers & SCMAtento targets ‘reshaped’ Telefónica relationship
Contact centre operator Atento claims largest share of Telefónica CX spend. As Atento-Telefónica MSA expiration nears, the priority is to “earn” business from the operator going forward. Telefónica eyes CX digitalisation in ongoing operational efficiency drive.