BT Consumer – Page 17
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PremiumBT people moves: former CEOs take roles elsewhere
Ex-CEOs at BT Germany, Global Solutions, and Ireland appointed in new positions. Leadership change at ex-BT Ventures units. New legal roles across the Group.
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Strategy & ChangeCWU plots against BT transformation plans
Union’s Bonfire Night declaration promises fireworks as BT attempts to simplify processes linked to redundancies. BT management under opposing pressure from investors to move more quickly to reduce headcount.
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PremiumMargins slip as BT Consumer pursues quality
Another tough COVID-19-impacted quarter but management playing the long game, with a focus on premium services. Network investment continuing as division seeks an uplift from next-generation platforms. BT reputation improving, but weaknesses remain outside core products, necessitating dual-brand approach. Commercial partnerships remain a key strategic element, but hit to ...
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Network & InfrastructureEricsson joins Nokia in 5G RAN mix
Swedish supplier claims it will handle 50% of EE’s 5G traffic. Vendor stockpiles antennas ahead of Brexit to meet projected UK demand. BT’s Watson talks optimistically about reshaping networks for the future in the absence of Huawei.
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Consumer (B2C)Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.
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Content & TVBT in cross-fire over pay-per-view matches
Broadcasters switch to pay-per-view model for Premiership football. Flak taken for pricing, but pegged as an interim measure to survive COVID.
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PremiumElsewhere in BT Consumer: BT TV loses Disney, BT Sport battles lockdown
BT Sport offers helping hand to closed Scottish pubs; Disney’s strategy shift makes impact for BT TV customers; Allera says Apple’s entrance to the 5G device market has huge potential.
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PremiumBT people moves: strategy directors rotate
Anna Crawley takes corporate strategy lead. Openreach regional fibre top-spots filled.
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Strategy & ChangeBT’s Jansen plays for time on transformation
Eighteen months into the job, the BT CEO is striving to prove the business is on the right track, with a lower-key transformation than many expected. Jansen urging staff to adopt a “lean-in” approach with faster decision-making to accompany systemic change.
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Partnerships & AlliancesBT on point in South Western Railway Wi-Fi project
BT switches on Wi-Fi at South Western Rail stations. Another item off the checklist for three-year connectivity partnership.
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Suppliers & SCMNew construction deals as FTTP reach extended
Four partners joining Openreach’s old guard as the business begins planning fibre deployments beyond its March 2021 milestone.
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PremiumElsewhere in BT Consumer: Carphone exited, finally
Carphone dumped, BT Mobile abandons premium services, BT Sport adds OTT interoperability
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Products & ServicesEE targets SMEs with new data pack
5G-ready bundles for small businesses: jumping the work–play divide. Smart Benefits get a spotlight.
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Consumer (B2C)BT ends inflation-only price hikes to fund fibre
CPI + 3.9% set as new price rise formula across BT’s consumer products. Covering increased infrastructure investment is the party line, but move is an awkward reversal of recent commitment to inflation-only increases. Liberty Global’s CEO Fries describes the switch as a “whoops” moment for the rival to his ...
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Innovation (R&D)BT Sport gets immersive with 5G trials
UK research project seeks “mixed reality” broadcast experiences. International project demos 5G in remote production at IBC event.
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Network & InfrastructureScotland: Openreach full-fibre plan’s unique challenges
Scotland has hardest to reach rural communities. Increased FTTP activity intensifies competition for skilled engineers. Scottish government pumps funds into rural broadband.
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M&AMBNL’s future up in air as Three ponders mast sale
Both MBNL and Cornerstone, UK MNOs’ two tower joint ventures, appear on the verge of an ownership revamp. Three exit could tie with moves by CK Hutchison to establish a separate TowerCo.
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Network & InfrastructureBT’s Nokia pick points to renewed virtualisation drive
Nokia to become 5G infrastructure top dog as Huawei fades. Virtualisation opportunities abound as BT and Nokia commit to expanding open RAN ecosystem, and imminent developments on the network edge are anticipated.
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Network & InfrastructureUK’s 4G-based Emergency Services Network faces more delays
Airwave unlikely to be switched off until 2024, possibly 2025. EE on track with 4G network.
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Network & InfrastructureBT, Stirling to launch Scottish Living Laboratory
BT named technology partner for University-led climate monitoring project. EE’s 5G network put to work.