All BT Consumer articles – Page 9
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BT people moves: healthcare lead Risse heads to Genesys
Nadja Risse, Global’s Director for Healthcare & Life Sciences, leaves for BT partner Genesys.
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BT people moves: Division X and Digital target startup growth
Division X names market development lead; Digital brings in startup partnership specialist.
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Elsewhere in Openreach: UK fibre scene still growing
Altnet challengers continue march on UK fibre market; Plusnet hits switch on Openreach-backed FTTP.
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Elsewhere in BT Consumer: FTTP customers to be offered Xbox Game Pass Ultimate
EE extends two-hour handset repair service to more than a third of its retail footprint; Plusnet joins Ofcom’s voluntary compensation scheme for broadband outages.
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Discovery JV steps up BT’s phased exit from sport
High-profile 50:50 joint venture confirmed after twelve months of speculation regarding potential suitors for BT Sport.
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BT Q4 FY21–22: Consumer bullish despite more flat figures
Branding changes and convergence prospects pave the path for growth.
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BT Q4 FY21–22 Spend: FTTP build-out remains a (costly) priority
Openreach’s fibre-related spend surpasses 50% of Group capex.
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BT Q4 FY21–22 Guidance: Jansen stands defiant
Macro pressures to have an inevitable impact, but not all doom and gloom for BT forecasts.
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BT Q4 FY21–22 Headlines: off-target but moving forward
Enterprise and Global continue to drag, Openreach unencumbered.
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People
BT’s Pete Oliver seals DAZN transfer
SME lead and former BT Sport marketing guru makes move to DAZN.
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Network & Infrastructure
EE nears target on rural Scottish 4G project
EE remains well ahead of UK MNO competitors when it comes to activating sites through S4GI scheme.
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Strategy & Change
Allera flags big changes ahead under ‘New EE’
BT Consumer CEO says the first chapter of the BT-EE integration process has been completed.
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Network & Infrastructure
UK telco execs call time on net neutrality
BT’s Allera, VM O2’s Cobian, and Vodafone’s Essam share their views on ‘big tech’ contributions to network investment.
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Network & Infrastructure
BT’s Digital Voice switchover on track despite delays
CEO Jansen confident in operator’s ability to rectify problems in analogue-to-digital switchover.
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Financial & Performance
BT Q4 FY21–22: foundations in place, but cracks widening
Typically rosy Openreach figures relied on heavily for positive spin to results mixed bag.
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Network & Infrastructure
Modular IT estate will make BT a ‘digital talent magnet’
Consumer Digital MD Kevin Lee labels in-house skills and capabilities a priority as BT aims to attract talent in UK and India. Commitment to “reuse” approach to development as part of Group’s digital transformation, with heightened reliance on collaboration. Challenges at Consumer include complex legacy architecture, with simplification deemed ...
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Public Affairs
“If you’re a bully, you get a pasting”: union continues BT bashing, confirms action ballot
Communication Workers Union Annual Conference galvanises members as it takes fight to BT. Industrial action ballet to go ahead “as soon as possible”. “These people have no integrity” says Deputy General Secretary Andy Kerr.
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Strategy & Change
EE to swallow BT and move “beyond connectivity”
BT Consumer’s two brands set for change as EE takes centre stage. EE to become flagship for converged products and new, “future services”. BT moniker to remain for Enterprise and Global operations as BT Means Business platform kicks on. Simplification, for customers and teams, the name of the game. ...
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Strategy & Change
‘A deliberate ploy’: UK operators face backlash as prices increase
Consumers facing broadband and mobile price hikes question operators’ justifications. Infrastructure investment and heightened demand among the buzzwords, but critics say margins the greater concern. MVNOs come out on top against ‘big four’ in a consumer survey.
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Premium
BT people moves: Gastey leads Global Manufacturing
José Gastey named MD for new Global Manufacturing function, combining several industry verticals. BT’s divisional General Counsels swapped as Canham exits, Beckenbridge pivots, and Langlands moves. Better Workplace management tweaked as fit-out contracts awarded.