AI (Machine Learning) – Page 11
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Operations
BT’s Mehta keen on ‘massive’ Indian expansion
Chief Digital and Innovation Officer wants to make “full use” of digital skills in the country. Outlines “very, very different” challenges compared to UK marketplace. Wider digital transformation “almost like creating a new BT”.
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Operations
Openreach turns to video AI to cut install snags
Infra provider claims install quality, efficiency, and consistency gains from roll out of video analytics software from partner Vyntelligence.
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M&A
Mastercard buys former DT investment Dynamic Yield
AI-based customer experience personalisation platform picked up by Mastercard from McDonalds. Deutsche Telekom Capital Partners first invested in 2017.
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Premium
Elsewhere in Vodafone Partner Markets: Vodafone TV to end in NZ
Developments from around Vodafone’s soft-power network: New Zealand’s Vodafone TV to be retired in 2022; MTS subsidiary acquires facial recognition specialist VisionLabs.
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Strategy & Change
Elsewhere in Telefónica Group: €100m spent on HQ digital refurb
Telefónica splashes out €100m on HQ digital refurb; Prosegur plots LatAm expansion with “ally” Telefónica.
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Venturing & Investments
Wayra buys into robotics startup
UM Autonomous Systems attracts €2.3m investment. Wayra additionally backs software solution developer Cobrainer.
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Products & Services
BT ramps up security focus with Eagle-i launch
Platform takes “proactive approach” to cybersecurity. Slimmed-down partner portfolio and Safe Security investment tagged as key enablers of new approach.
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Premium
Elsewhere in BT Global: ThousandEyes tool integrated
Cisco-owned network intelligence tool integrated; emergency alert system contract bagged.
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Innovation (R&D)
Froment-Curtil highlights TOBi’s expanding role amid digital focus
TOBi now present in 15 Vodafone markets, although maturity of deployments varies. Aim is for TOBi to take over 100% of inbound conversations and limited sales transactions. Froment-Curtil sets out his stall as Group CCO.
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Partnerships & Alliances
Deutsche Telekom IT Solutions ties with AWS for DevOps focus
New taskforce to adopt agile working methods with AWS engineering support. First project will focus on AI-based customer assistance solution from November.
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Premium
Elsewhere in BT Technology: ADTRAN acquires ADVA
BT networking partner duo join forces as ADTRAN Holdings; growing need for data fabric architecture underlined by BT’s Perkins.
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Strategy & Change
Elsewhere in T-Mobile US: identity verification solution on trial for call scamming
TMUS’s B2B push moves forward with Lumen and Volkswagen tie-ups; NatCo stamps down on call scamming; AstrumU ramps up military vet recruitment drive.
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Premium
Telefónica’s alarms JV adds new smarts
Commercial efforts have taken a toll on ARPU at Movistar Prosegur Alarmas.
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Strategy & Change
Elsewhere in Vodafone Europe: partnerships secured to showcase 5G
Vodafone OpCos secure partnerships to showcase 5G use-cases in Germany, Greece, and Italy.
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People
Vodafone TV product boss heads to partner Kaltura
From customer to supplier, Miguel Rodrigues leaves Vodafone for Kaltura. Vendor on a roll after recent IPO.
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Venturing & Investments
Telefónica Innovation & Venturing Roundup: Group profits from Altiostar
One Wayra investment exceeds crowdfunding target while another enters Asia-Pacific; Hispam startup accelerator launches innovation call in Peru; Group makes tidy profit from Altiostar divestment.
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Venturing & Investments
Wayra-backed Optimus Price exceeds crowdfunding target
AI retail startup raises more than €450,000 on CrowdCube. Optimus Price adds to Wayra’s retail tech activity.
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Premium
Telefónica Tech likes to be in Cloud Garden with IBM
Duo launches hybrid cloud enterprise solutions based on AI and blockchain. Aim to make omni-channel customer support services more efficient and improve supply chain management. New set of services leverages recently upgraded Cloud Garden, a joint Telefónica–IBM initiative.
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Suppliers & SCM
Nokia wins Dutch managed services deal
TMNL opts for automation-infused Network Services Platform upgrade.
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Strategy & Change
Telefónica quietly drops LUCA brand as Telefónica Tech takes over
Unclear whether the more high-profile ElevenPaths brand has also been retired. Former LUCA product AI Suite showcased at MWC, but still not widely marketed.