Executive Interviews

Insightful interviews with senior telco and digital infra leaders across the industry as they speak exclusively to TelcoTitans.

iQmetrix to telco: ‘Your next customer may not be human’

iQmetrix to telco: ‘Your next customer may not be human’

Interview: Jason Raymer explains why a better strategy is needed for omnichannel retail, and why an architectural “system of intelligence” is required to bridge digital and physical operations for operators to differentiate on service.