All Enterprise (B2B) articles – Page 20
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OperationsTelefónica tightens management focus for Spanish platform play
Previously heralded Industry Verticals unit now up and running as Telefónica implements a more ambitious multi-play strategy. Growing Wholesale business receives dedicated leadership, while regional management will take greater role in supporting B2B sector. Brand manager Serrahima given broader remit to improve customer experience in all sectors.
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Financial & PerformanceHrvatski Telekom rides Q1 shocks but ‘ready to adjust’
Croatian operator says Ukraine war exacerbating supply disruption challenges and inflation. No change to FY22 guidance but management watching developments. Telco still keen on M&A to expand regional footprint.
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Partnerships & AlliancesOrange leans on DT buying ties to counter inflation
Executives lay out anti-inflation toolkit in macro risk-inflected Q1 results call. BuyIn joint venture with DT highlighted as having an important role in dampening cost pressures. African ops described as “resilient” to Ukraine war shockwaves.
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Strategy & ChangeTelcos must build trust as foundation for data services
Operators currently assume an unfounded bond of trust with customers, but can still build role as valued brokers, believes VM O2’s CDO. Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief. Ex-Deutsche Telekom veteran calls on operators ...
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Strategy & ChangeT-Systems readies software development centre in Romania
Enterprise services unit adds new location to global delivery organisation. Laszlo Posset hits the ground running following his recent move from T-Systems ICT India.
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Analyst ReportDeutsche Telekomwatch Report #113 – April 2022
Key stories include: Dutch disposal done and dusted | New era after Group chair exits | Gopalan defends full-fibre timing | DT nears majority status in Greece | T-Sys targets Spain for skills update
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PremiumElsewhere in BT Enterprise: Toople highlights strong Q1
Channel partner Toople reports strong quarter following set up of BT-exclusive contact centre.
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OperationsVivo refocuses M&A strategy with CVC launch
Vivo Ventures expected to become one of the largest CVCs in Brazil. Plans to invest BRL 320m across a number of startups over the next five years.
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OperationsDeutsche Telekom setting up new IT consulting arm
New consultancy business added to brief of Group CIO Peter Leukert. Move appears designed to support Group’s ERP transformation. Step comes amid wait for confirmation of ERP outsourcing deal with Accenture.
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PremiumDeutsche Telekom people moves: Appel takes chairmanship
New Chairman Appel confirmed despite shareholder criticisms. Europe’s Leroy completes management team with B2B Growth appointment. Magenta TV boss Schuld leaves the Group, with interim replacement in line. Makedonski Telekom’s CTIO Jovanović exits.
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PremiumElsewhere in BT Technology: Tarana expects revenue influx
BT FWA partner Tarana predicts bumper year for 2022; BT recognised for 5G innovation.
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PeoplewatchDT poaches Vodafone B2B marketing lead
Elvira González Sevilla takes B2B reins at Deutsche Telekom Europe, replacing Ralf Nejedl. Former Vodafone Business Head of Marketing “completes” Dominique Leroy’s management team in key growth area.
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Strategy & ChangeTelefónica’s Cerdán eyes M&A in Brazil, Germany
Telefónica Tech will also look at moving into markets outside Group footprint. Tech division now has about 4,000 employees. CEO downplays 2019 aims, but highlights unit’s double-digit revenue growth in 2021. No open processes on potential sale of minority stake in division to a financial investor.
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PremiumMATRIXX highlights cloud billing progress
IT architecture overhaul continues at German OB with MATRIXX charging solution, backed by Google Cloud. Limited rollout set to extend across B2B services, adding to a number of recent partnerships.
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PremiumTelefónica FY21: ‘Core Four’ keep playing to strengths
Telefónica|Vivo making headway on digital services and premium propositions. O2 Germany reaping success of investment in network upgrade. Telefónica España defending high-value customers, but wants a TV market rethink. VM O2 focused on fibre to deliver a convergence challenge.
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PremiumDT taps Netcracker for B2B automation
Netcracker recruited to automate DT’s B2B services. Hosted on AWS, Netcracker Service Orchestration will support operator’s services across LAN, WAN, and Wi-Fi. TDE targeting new revenue streams in “multiple” B2B segments.
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Strategy & Change5G-driven data analytics will help telcos evolve from utility to digital service provider
Telcos must be more than connection provider to seize “watershed moment” …they must employ platforms for value-added services that take them closer to customers.
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PremiumElsewhere in BT Enterprise: £1.5 in NHS contracts
BT-backed lottery bid loses out to Vodafone rival; NHS contracts earn BT £1.5m.
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PremiumEnterprise, Microsoft put health in the spotlight
BT’s Healthcare Director Sultan Mahmud promotes future innovation with Microsoft, as Enterprise seeks to bolster healthcare proposition. NHS insight added in latest Clinical Advisory Board appointment.
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Strategy & Change5G will give B2B its 4G moment — Geldmacher at REACH forum
It’s time for telecom operators to get in front of enterprise CIOs and start working on joint initiatives. 5G will change B2B services to the same extent 4G revolutionised B2C.