All Consumer (B2C) articles
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Products & ServicesVodafone seeks to rebuild trust in voice with network APIs
Vodafone has launched a caller ID network API in the UK, with US voice security partner Hiya ‘buying in’ to Group’s ‘novel’ standards-based approach to building consumer trust…
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PeoplewatchDT names new boss of €1bn side-business Congstar
Head of Commercial Management Daniel Mirovsky credited with helping drive recent expansion of business, and handed CEO job recently vacated by Axel Orbach.
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Content & TVTelefónica nets UEFA football rights for another four years
Spanish telco locks in broadcasting rights for major UEFA tournaments for another four years, marking its third renewal of the concessions since first picking them up…
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Financial & PerformanceBT says Consumer ‘holding up’, despite ARPU slide — rejects MVNO B-brand
Q2/H1 FY25–26: UK incumbent ready to “compete and defend” against budget-focused rivals, doubling-down on unchanging multi-brand and convergence retail strategies. But lag in system means premium-first efforts are yet to be reflected in poor financials…
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Strategy & ChangeUK’s Netomnia targets ISP giants with YouMobile MVNO
Fibre altnet and wannabe convergence player set to launch mobile by the end of the year, piggybacking on the VodafoneThree network. CFO Wil Wadsworth and CEO Jeremy Chelot have sights set on the UK’s FMC establishment…
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EventwatchIndustry maps next steps for UK’s One Touch Switch
Connected Britain 2025: TOTSCo to focus on two key areas over the next year to further improve and streamline OTS, with BT, Hyperoptic, and Grain Connect among those highlighting the system’s consequences and potential improvements…
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Public AffairsOrange faces union disquiet over plan to simplify French operations
The ‘Regain’ plan is now in the consultation phase, but unions are unhappy with multiple aspects of the proposals. No job cuts are planned, but the number of departments could be slashed to four, and five major centres replaced by nine smaller ones.
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Network & InfraOrange France wins Europe’s race to ten million fibre customers
Orange becomes the first major European telco to pass ten million fibre customers in its domestic market, with Orange France CEO Jérôme Hénique eyeing further improvements to user experience and network in the near future…
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Financial & PerformanceQ2 FY25: DT moves to put more fibre in T-Mobile diet
Deutsche Telekom sees potential for more ‘clean, incremental’ buyouts in American fibre space, to keep growth engine at T-Mobile US stoked. Comments come as T-Mobile ups expectations for FY25 on back of takeover spree, string of new industry tie-ups, and further customer base expansion.
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MarketingBT opts for Uncommon to take brand ‘beyond advertising’
New brand chief Cilesta van Doorn hails Uncommon Creative Studio as the agency of choice to cement the BT logo in “modern Britain”.
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Financial & PerformanceRe-booting Plusnet cuts jobs, ‘streamlines’ operations
BT’s no-frills broadband brand posts another year of decline as it resets and restructures.
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Financial & PerformanceQ1 Guidance: BT unmoved by early trouble
Q1 FY25–26: Management reconfirms full-year guidance, with defiance made easier thanks to pessimistic outlook as laid out three months prior. Vague notions of ‘growth’ remain the target by the end of the decade…
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Consumer (B2C)WightFibre focuses on demographics and experience as local market matures
CEO John Irvine identifies key demographics where converged legacy players may still hold sway, although bonds are loosening…
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M&ATelenor seeks Norwegian expansion with GlobalConnect fibre buy
Norwegian telco to acquire B2C division (and associated fibre assets) from GlobalConnect. Telenor said the move forms a “key building block” in strategy to strengthen its Norwegian fibre business, while GlobalConnect seeks to shift its focus onto B2B and wholesale. Read more…
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Financial & PerformanceSafaricom Ethiopia ticks past 10m customers as startup operator marches towards scale
Greenfield operator moves past a customer base milestone four years after receiving a licence to operate in the country.
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PeoplewatchVodafoneThree names new head for youth brand VOXI
Tom Hoare appointed to lead one-million-customer VOXI sub-brand, bringing commercial know-how and experience from rival BT.
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Analyst BriefingOrangewatch Briefing: Huawei is back in business in Spain
In this issue, we report on MásOrange’s apparent renewed enthusiasm for technology from China-based vendors for cutting‑edge network developments.
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Financial & PerformanceOrange France steers a steady course as competition intensifies
Q1 FY25: Orange clearly does not wish to offer cutthroat prices despite aggressive plays from domestic rivals.
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B2BOne Touch Switching gathers momentum as attention turns to enterprise
Connected North: TOTSCo CEO Paul Bradbury talks up first several months of OTS in action, with lessons and technology now being put to use in enterprise switching trials.
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Products & Servicesgiffgaff embraces ‘natural evolution’ as it prepares for broadband launch
VM O2 sub-brand giffgaff starts limited trials for broadband service using nexfibre infra.