BT Enterprise – Page 8
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PremiumBT Q3 FY21–22: king of a still-wobbly castle
Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Mixed results force management to cling to customer satisfaction and market share security blankets. Inflation a bonus for Consumer’s linked pricing. ‘Jam tomorrow’ outlook reiterated.
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PremiumBT Q3 FY21–22 Spend: costs under control
Cost-savings transformation programme continues to earn accolades among management, despite necessary investment in infrastructure. Broader market factors felt.
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PremiumBT people moves: ESG key in New Year changes
Digital impact and sustainability manifesto brings a number of new roles to further ESG agenda. Fibre build challengers Borderlink and Hyperoptic poach ex-BT and Openreach staffers to drive regional FTTP rollout plans. Healthcare remains a key focus for Digital and Enterprise developments.
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PremiumElsewhere in BT Enterprise: BT links up with TIM & Telefónica in Turin
BT Enterprise ties with Italian telcos for connected cars and the University of Hertfordshire for smart city solutions.
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PremiumBT focuses energies on health industry
BT ramps up plans with formation of Clinical Advisory Board populated by eight NHS clinicians. Move builds on operator’s sign-up to Health Tech Alliance and The Kings Fund as part of efforts to expand in the industry through collaboration.
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Enterprise (B2B)BT Enterprise’s SoHo unit to exploit micro-business boom
Senior figures named and recruitment drive underway at unit focused on single office, home office demographic. Unit launched in 2021 to deliver tailored services to a growing micro-business customer base.
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Financial & PerformanceBT OnePhone reports pre-buyout sales jump
Double-digit growth reported by converged comms business ahead of BT’s recent deal to secure full ownership. Despite expansion, question mark continues to hover over payout for stake add-on.
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Strategy & ChangeBT ramps up health tech plans with formation of Clinical Advisory Board
Eight NHS clinicians will aid BT in development of its healthcare solutions. Latest in a string of moves showcasing the telecom’s healthcare ambitions.
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Partnerships & AlliancesBT joins industry bodies in health-tech drive
Operator added to Health Tech Alliance and The Kings Fund as part of effort to expand in the industry through collaboration. Health a sector of interest to CEO Jansen amid BT Enterprise resurgence.
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Enterprise (B2B)Dublin up: BT Ireland relocates B2B support
Move of service desk ops furthers expansion of BT’s workforce in Dublin. Transfer forms latest step in long-running customer experience transformation programme. Deep-Insight advising BT Ireland on customer-centric strategies.
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PremiumElsewhere in BT Enterprise: Shuter boasts RNLI collab
BT recognised for managed services improvements; Shuter boasts of RNLI partnership.
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PremiumH1 FY21–22: Legacy still a drag on BT Enterprise
Legacy declines continued to outpace new service and digital growth, while mobile wholesale losses dimmed Q2 performance. EBITDA performance buoyed by lower costs. Jansen remains confident in Enterprise’s ability to grow again as CEO Rob Shuter’s organisational changes and new operating model take shape.
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Network & InfrastructureBT preps for 2G cut-off
Operator confirms intent to follow 2023’s 3G services shutdown with retirement of 2G. Executives say preparations are in place to support customers and partners through transition. Move comes amid particular concern over how 2G sunset will impact rural, M2M, and elderly users.
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PremiumBT inches toward 100% coverage with OneWeb tie-up
State-backed satellite operator OneWeb snags distribution agreement with BT to launch satellite trials in 2022. Pair share 2028 target for 100% connectivity coverage.
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H1 FY21–22 Guidance: BT’s past investment heralded as future hope
Progress on track and meeting expectations, with management pitching Enterprise as the one to watch for revenue growth. Fibre build phase “done” with anticipated returns to be reaped during “selling and populating” phase, now underway. Build moves Openreach to ‘fibre franchise’, with market rivals striving for scale.
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PremiumH1 FY21–22 Headlines: an uphill climb for some, others still falling at BT
Struggling enterprise businesses bring numbers down, with legacy stop-sells blamed and next-generation services expected to drive a turnaround. Consumer flat as wins offset losses, but market opportunity growing despite upped competition. Openreach a prince among paupers with fibre goals accelerated amid strong uptake and bullish stance.
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PremiumBT people moves: new chief at BT Defence
Cole takes reins from retiring Boyle at BT Enterprise’s Defence division. Architecture directors named at BT Digital. EE’s Bennett joins host of former BT execs at challenger Freshwave. Shuter’s innovation and investment arm Division X makes two senior changes.
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PremiumElsewhere in BT Enterprise: Wholesale’s Plan and Wireless Logic deals
Wholesale signs MVNO deals with Plan and Wireless Logic; next generation of Street Hubs unveiled with ultrafast Wi-Fi built-in.
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PremiumBT enables Azure data farm at Rolls-Royce testbed
BT infrastructure installed at Rolls-Royce’s Testbed 80 site, linking sensors to analytics tools provided by Microsoft’s Azure.
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PremiumBT people moves: BT Digital firms up Consumer and Operations leadership
Thomas Duecke pivots from Global and Kevin Lee moves from eBay to join BT Digital’s top-table. BT Sourced lures Fulden Sener to new Dublin offices, while Carmel McInally’s exit leaves a vacant IT Procurement post. Enterprise finance leadership changes.