All BT Consumer articles – Page 2
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Financial & PerformanceQ1 In depth: BT boss claims ‘solid start’ despite shaky numbers
Q1 FY25–26: CEO Allison Kirkby persistent in long term strategy, but first quarter results put things in perspective. BT Business the usual headache; BT Consumer finds positives despite the headlines; and Openreach cements its reputation as a resilient source of resilient good news…
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Financial & PerformanceQ1 Guidance: BT unmoved by early trouble
Q1 FY25–26: Management reconfirms full-year guidance, with defiance made easier thanks to pessimistic outlook as laid out three months prior. Vague notions of ‘growth’ remain the target by the end of the decade…
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Financial & PerformanceQ1 FY25–26: Openreach fibre machine keeps rolling
Access services business keeping up its relentless build pace, while connections are soaring. UK fibre’s pre-eminent multi-tasker shows build can be accelerated alongside strong take-up, but broadband losses continue to mount in the meantime…
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Analyst BriefingBTwatch Analyst Briefing: regulatory give and take
Latest from BT as the group benefits from spectrum licence fee savings, but warns of potential competitive damage if TAR changes go through as proposed; Simon Lowth reportedly on his way out; 5G SA rollout updates…
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Analyst BriefingBTwatch Analyst Briefing: moving network tests to the real world
Latest from BT as network slicing, 5G SA, and DAS go live; UK fibre challenger CityFibre raises its game with new funding and M&A potential; Adastral Park’s Gemini platform welcomes first quantum startup; and EE and friends earn collusion clearance in Phones 4u case; plus more…
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PeopleBT Peoplewatch: Consumer and Business bosses take boardroom seats
30+ senior and strategic changes at BT, including a treasury replacement; more International swaps as the new B2B division gets settled; new boardroom digs for Marc Allera; more…
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Public AffairsUK Court of Appeal sides with operators in latest Phones 4u ruling
The UK Court of Appeal has decisively ruled against Phones 4u’s long-running allegations of collusion among major operators, leaving the retailer to consider its final legal options and face substantial costs…
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Analyst BriefingBTwatch Analyst Briefing: the scale of the altnet challenge
Latest from BT, including a look at the threat faced by Openreach as fibre altnets mature; PIA in focus as Fibrus co-founder questions the incumbent’s duct and pole access pricing; BT Group’s embrace of third-party IT support tools in a bid to cut costs, drive digital transformation; more…
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Analyst BriefingBTwatch Analyst Briefing: state-backed infra advances with varying success
Latest developments from BT, including: varying pace of public-backed projects ESN, Project Gigabit, R100, and SRN; buying chief Cyril Pourrat on AI momentum; RCS innovation with Brand Assure; Middle Eastern DHL deal; more…
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Analyst BriefingBTwatch Weekly: BT navigates changing UK telco landscape
Latest from BT, including a firmed-up leadership team at new overseas B2B unit BT International; TalkTalk takeover mooted; Consumer tackles CX with 4,000+ AI bots; and BT braces for newly scaled VodafoneThree impact…
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M&ABT said to explore TalkTalk takeover to fend off further customer losses
BT reportedly mulling opportunistic acquisition of financially and operationally challenged TalkTalk, which could help with shoring up defences against fibre altnets and competing in the low-cost broadband sphere. Includes fibre wholesale, copper shutdown, exchange consolidation intrigue…
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PeopleBT Peoplewatch: Bas Burger names his BT International lieutenants
40+ senior and strategic changes across the group, including an all-new BT International top-team under Burger’s leadership; changes at Jon James’ Business branch; a HR return for Alison Wilcox; CFO swaps at Digital and Networks; more…
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Analyst BriefingBTwatch Weekly: chops and changes in CEO Kirkby’s first year
Latest from BT as the group reports on FY24–25, with CEO Allison Kirkby talking up progress made since she was appointed. Business has been restructured; more investment pledged to Openreach fibre build; and Consumer’s short-lived one-brand strategy has been uprooted…
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Financial & PerformanceBT FY24−25 Spend: ‘on and off’ contractors help keep cost-cutting on track
BT’s long-running cost-cutting campaign is in full swing, with headcount cuts driving the savings. Capex continues to rise despite earlier promises, but the (revised) peak is in sight…
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Financial & PerformanceBT FY24−25 In-depth: another year of transition
Group CEO Allison Kirkby has called the past year one of ‘transition’, but insists a turnaround is imminent. ‘Revenue pressure’ (see, decline) reflects a challenging FY for all divisions, but strategic and structural change at the Group may have set it up for delivery next FY and beyond…
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Financial & PerformanceBT FY24−25: no longer a newcomer, CEO Kirkby begins to make her mark
A year of mixed results, but CEO Allison Kirkby claims the strategic tweaks of her first 15 months are having an impact. A management team overhaul, a renewed domestic focus, and an apparent ability to capture investors’ imagination has set the Group on an upward trend, albeit with plenty of work to do to deliver on her vision…
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Financial & PerformanceBT Consumer returns to multi-brand approach to ‘defend and win’ against altnet incursion
FY24–25: BT CEO Allison Kirkby has found an ally in new Consumer boss Claire Gillies as they work to undo ‘underweight investment’ in BT and Plusnet brands of recent years. U-turn on New EE strategy sees multi-brand approach ‘reactivated’, regional campaigns to beat local altnet competition…
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Analyst BriefingBTwatch Weekly: legacy infra winds down; next-gen tech spins up
Latest from BT as it charges on with legacy network migrations, looks for new ways of monetising old assets, and prepares to build infra fit for an AI future; Better Workplace signed off with Manchester office opening; another multimillion-pound Project Gigabit subsidy secured, this time in Scotland; and a series of strategically significant personnel changes across the Group…
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PeopleBT Peoplewatch: all change in Tech finance, Business leadership
30+ senior and strategic movers across BT, including a wave of corporate affairs changes; a remit expansion for Technology CFO Ed Briggs; swaps at Media & Broadcast; more…
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Analyst BriefingBTwatch Weekly: Openreach bites back as altnet challengers add pressure
Latest from BT, including testy confrontations between Openreach and challenger FibreCos; BT Business CTO shares lessons (and warnings) from the Group’s telco-as-a-platform overhaul; and more quantum developments emerge from Adastral Park…