All BT Consumer articles – Page 8
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Network & InfrastructureBT’s Mehta gets the architects in for IT rebuild
Trio of architecture directors assigned to BT’s customer-facing units as part of Harmeen Mehta’s organisational changes.
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Public AffairsOfcom: operators must do more to help crisis-hit customers
Regulator finds a huge jump in number of households struggling to afford communications services, with pay-TV spend under particular pressure.
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PremiumBT people moves: TV and Sport leadership rejigs
A number of changes in the BT TV and BT Sport propositions team follow finalisation of Warner Bros. Discovery transaction.
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Products & ServicesBT targets co-creation and consistency with Digital design labs
BT fleshes out design teams and opens User Research Labs to drive asset co-creation initiatives.
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PremiumElsewhere in BT Consumer: BT TV – no aerial, no problem
BT TV made available as aerial‑free, streaming‑only option; BT Sport signs up to Red Bee Media’s automated subtitling service; EE customer call centre staff provide government‑sponsored debt advice referral service.
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Partnerships & AlliancesBig five UK ISPs test social housing broadband scheme
Manchester explores public-private partner model for affordable broadband.
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OperationsBT lines up Liverpool for Better Workplace revamp
Liverpool is set to follow Sheffield in the latest of BT’s Better Workplace office investment projects.
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PeopleBT’s Balestiero to lead YouView into 'all-IP era’
BT-backed TV joint venture names Riccardo Balestiero Chief Executive.
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PremiumBT people moves: corporate and public sector turnaround project continues
More Corporate & Public Sector account directors named to drive segment turnaround project.
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PremiumWHP wins managed service job for Shared Rural Network
MNOs starting to fill out supplier line‑up for UK’s latest programme aimed at addressing rural network shortcomings.
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InterviewOne2One: the one that started it all is no more
TelcoTitans looks back at one of the companies that kickstarted modern mobile services.
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PremiumElsewhere in BT Consumer: Group gaining on Scottish 4G Infill target
EE outgoing on Scottish 4G infill; instigates wide‑ranging tariff refresh.
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PremiumBT people moves: Enterprise builds on Health and Defence strengths
Enterprise efforts to return to growth mean investment in Health and Defence verticals and changes to Corporate & Public Sector leadership.
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PremiumDeegan calls for tax respite in Spain
VfS CEO laments what he sees as the most punitive tax regime in Europe. Claims more could be done to encourage consolidation. Praises government efforts to help finance 5G rollout.
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PremiumBT Q1 FY22–23: ‘Green shoots’ emerging from B2B rubble but investors take fright
Positive headline numbers do little to mask atrophy at Enterprise and Global. City investors badly spooked before and after, despite arguably positive tone and maintained forward guidance.
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PremiumElsewhere in BT Consumer: EE continues to top customer experience
EE beats rivals in network ratings; launches promotional campaigns around Euro 2022.
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PremiumBT chair calls for EE brand strength amid macro crises
Adam Crozier pitches EE transformation as most significant “for a long time”.
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PremiumBT Q1 FY22–23 headlines: foundations to build on
Revenue growth puts Group in good stead for coming quarters, with macro pressures an inevitable caveat.
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PremiumElsewhere in BT Consumer: EE extends 5G coverage to Wembley pitch
EE extends 5G coverage to Wembley pitch.
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PremiumUK gov rallies BT and peers for discount drive
Cost‑of‑living challenges get political attention after BT calls for government leadership.