All BT Consumer articles – Page 6
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Consumer (B2C)
BT’s new retail hub is a ‘glimpse into the world of new EE’
Consumer CEO Marc Allera says launch of EE Studio represents BT’s converged consumer ambition and strategic transformation.
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Elsewhere in BT Consumer: BT aims to support the digitally excluded
BT aims to support the digitally excluded as target regions set for Digital Voice switch announced.
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BT FY22–23: next-gen expectations are high but Consumer treads water
BT heralds decent operational performance despite competitive market.
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BT FY22-23 Spend: investment increases, efficiencies found
Sports JV helps bring costs down as Group transformation programmes seeks out more savings.
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BT FY22-23 Headlines: good, bad, and plenty in between
Group relies on pro forma figures to find positives.
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BT people moves: Watson unveils networks leadership changes
Long‑serving BT Networks Director Jim Dempsey set to be replaced by Kirsty Baxter-Smith.
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BT barely bruised as up to a million disconnect broadband
Citizens Advice data shows swathes of households dropping broadband amid cost-of-living challenge, but BT metrics hold firm.
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Financial & Performance
BT FY22–23: tough talk on jobs hides slow progress and postponed ambitions
Group CEO Philip Jansen sets sights on end-of-decade transformation as BT gets lean, builds on network strengths.
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BT people moves: Networks leadership revamp reveals Whitley successor
Gabriela Styf Sjöman to succeed outgoing R&D Chief Tim Whitley this June.
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Strategy & Change
Deutsche Telekom CEO lays down AI gauntlet to management
Höttges tasks different Group business units to share top ideas on how to exploit AI. CEO has high hopes for more AI-driven cost reductions, greater productivity, and speedier software development. Artificial Intelligence Competence Centre to act as AI “teaching unit” for rest of Group.
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Allera calls for greater corporate responsibility on “terrifying” AI
BT Consumer chief urges companies to take responsibility for outcomes as new generations of AI technology pose the risk of delivering harmful societal consequences as well as benefits.
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BT people moves: Cuevas joins advisory board at gov R&D network
Maria Cuevas, Networks Research Director for BT’s Applied Research, joins Advisory Board for soon-to-launch UKTIN.
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BT people moves: former BT personnel dominate altnet C-suite
Broadway Partners hires experienced ex-BT men Vincent Sagua and Pete Buckle as CFO and COO, respectively.
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BT readies for Digital Voice restart with trial ramp up
BT to launch further trials for all‑IP migration project in April 2023, with invitations to switch starting this summer.
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Cost and uncertainty mount for troubled ESN
Eight years and £2bn later, UK National Audit Office pans Emergency Services Network in latest progress update.
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BT pilots emergency alert tech ahead of national trial
New emergency alert service successfully tested on EE, O2, and Three networks, with national trial on the way.
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Elsewhere in BT Consumer: Consumer seeks to rectify issues and refund customers after double billing
Consumer seeks to rectify issues and refund customers after double billing.
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Altnet rival taps BT’s consumer IT boss
Consumer IT Director Robert Purdy joins south-western UK-focused fibre player Truespeed.
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BT takes IoT ‘nation‑wide’ with roaming SIM launch
Operator reveals new SIM solution aiming to increase uptime of IoT devices with national roaming.
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Elsewhere in BT Consumer: BT Sport announced explosive new branding
BT Sport announced explosive new branding