All IT articles – Page 11
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Strategy & ChangeDeutsche Telekom to ‘new-skill’ nearly a third of workforce
VP, Digital Transformation Bruné highlights skill upgrades as fundamental to success, pushing “new-skilling” to top of the Group’s strategic priority list. DT aims for 30% uptake of up-skilling programme by 2024.
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Strategy & ChangeBT turns to disruptive AI veteran in pursuit of Ambition 2030
Airtel CIO Harmeen Mehta bringing even greater AI advocacy and a ‘big tech’ frame of mind to BT’s new Digital division. Philip Jansen looking at bigger picture beyond fibre rollout as he sees Group’s future in delivering a UK platform for software-defined services.
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Strategy & ChangeT-Systems exits Malaysia
T-Systems sold its business in Malaysia to investors last month after major customer Shell moved IT operations to India, TelcoTitans has learned.
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PremiumBT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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PeoplewatchIT transformation lead Rachel Higham leaves BT
Higham, Managing Director of IT, leaves a vacancy currently plugged by key lieutenant Mark O’Flaherty. Exec appointed CIO at advertising giant WPP. Self-styled “Chief Sherpa” leaves with substantial transformation work still to be done, despite marked progress.
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InterviewInterview: Telekom Security CEO Thomas Fetten charts growth course
Thomas Fetten gets to work on focusing T-Sec portfolio and charting course for growth, while looking for M&A, JVs, and partnership opportunities. Key growth areas include industrial control, cloud, and consulting. Regional focus is Germany, Austria, and Switzerland for now; geographic expansion planned for next phase.
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Vendor VoiceSalesforce Industries: bringing cloud Vlocity to telco CX
As the CRM giant sharpens its focus on telco transformation, Salesforce Industries highlights the need for operators to lose legacy baggage, embrace cultural change, and focus on collaboration to move at digital pace. Experience of acquisition Vlocity demonstrates three trends in telco transformation, from gradual evolution to enthusiastic adoption ...
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Suppliers & SCMBT seeks instant purchasing power with Suplari
Procurement function seeking “relevance” by addressing “huge legacy” of aging IT, and reliance on Excel. Calculating spend with individual suppliers was long-winded. Quick-fire info seen as increasingly important amid COVID-19 and Brexit disruption.
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Suppliers & SCMBT taps Qlik for data analytics prowess
BT aims to create a ‘data-literate workforce’ to improve how it exploits its vast troves of customer data for up-selling opportunities.
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PremiumBT spend: opex coming down, capex still building to peak
Simplified systems are bringing efficiency but lower trading giving an unwanted helping hand. Capex rising, but a sharp decline is anticipated with copper switch-off.
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M&ABT Global wraps up French exit
French infrastructure business bought by IT group said to generate in region of £100m in annual revenue. BT keen to highlight it will maintain a presence in France, with 60 major customers active on the country.
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Consumer (B2C)Legacy IT hinders BT Consumer brand meld
Siloed IT for BT, EE, and Plusnet creates cross-selling challenge. Vendor selection process for IT overhaul has been going on four years and is not yet complete.
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Partnerships & AlliancesT-Systems talks up mainframe business and IBM ties
New mainframe training programmes in place to replace old hands who will shortly retire. T-Sys has “thickest deal pipeline” in mainframe business since 2012.
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PeoplewatchNafziger to lead Telekom Deutschland’s international B2B push
Global Carrier Head takes on ownership of all B2B plans beyond Germany. Operator seeking to better coordinate its international enterprise market play.
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Partnerships & AlliancesT-Systems saddles up Salesforce unit MuleSoft
T-Sys is augmenting its digital solutions strategy with Anypoint Platform. MuleSoft relationship in development over past two years.
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Strategy & ChangeTelefónica Peru seeks giant leap from Project Apollo
Tecnotree-supported modernisation programme enabling more time to be taken in disentangling “fantastic mess” of legacy point solutions. Business wanted digital platform refresh to match cadence of webscale service development. Project held up as case study by TM Forum, highlighting open integration.
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Strategy & ChangeBT to shut blighted Lancashire ICT business
Scandal-hit venture that became the embodiment of BT’s troubled partnership approach to council contracts to finally fade away. Council insourcing set to leave a significant dent in BT’s public sector revenue stream.
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PremiumAmdocs continues Vodafone Idea IT rework
Long-time VfI partner Amdocs checked off part of its post-merger IT integration contract with a successful postpaid customer consolidation.
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Strategy & ChangeNew joint tech division under CTIO Rao in works
Plans to create 60 ‘future-oriented’ positions in fields such as cloud and cybersecurity. German operating business continues network and IT integration efforts.
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Strategy & ChangeDeutsche Telekom’s OneApp undergoes big data revamp
Data-handling turnaround to gain more insights from self-care app. New big-data solution supported by AWS and assortment of software tools.