All IT articles – Page 10
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Strategy & ChangeNew home for DT’s eastern European and Russian IT units
Internal IT functions brought within domain of Technology & Innovation Head Claudia Nemat. Potentially consolidation-focused move comes with Deutsche Telekom IT in midst of transformation and efficiency drive.
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Suppliers & SCMRicoh flags widening Vodafone role
Longstanding IT services partner expects to have more opportunities in areas such as digital workplaces, data and analytics, and cloud infrastructure.
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OperationsISS on track to resolve DT deal setbacks
DT’s FM partner incurred one-off costs in 2020. CEO confident that DT contract will be “moving towards breakeven” in 2022. ISS shedding subsidiaries as part of new OneISS strategy. Former DT procurement chief joins ISS as head of German division.
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Strategy & ChangeElsewhere in Systems Solutions: T-Sys trumpets ServiceNow success
T-Systems backs out of Toulouse; digital solutions partner Flexperto gets picked up by RGI Group.
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PremiumBT keeps foot in Boots door with deal extension
Global secures win for its Dynamic Network Services portfolio as it expands relationship with WBA in a key industry vertical. Pharmacy branch deal underlines appeal of Cisco’s Meraki hybrid cloud offerings, available through BT Connect.
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Strategy & ChangeDeutsche Telekom IT Solutions presses refresh
Deutsche Telekom’s Hungarian IT solutions unit placing increasing focus on growth areas such as artificial intelligence and cloud computing.
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Suppliers & SCMO2 heads down under for customer tech refresh
Australian software provider Hansen joins gang of suppliers working on German OB’s wide-reaching digital transformation. Vendor sees potential to expand its footprint to other Telefónica geographies. O2 front-loads licence purchases.
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InterviewOpenreach pushes ahead in journey to agile
CTIO Colin Lees discusses three-year transformation project across IT, network, and processes to support FTTP rollout. Independent Openreach Technology division treads in parent’s tech footsteps. Adopts agile development where it can and organises into Tribes and Squads. Data strategy seeks “single source of truth”. Takes pragmatic approach to cloud ...
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Strategy & ChangeAs past nightmares recede, BT’s Jansen eyes health sector growth
Jansen optimistic on prospect of digital solutions reviving BT fortunes with the NHS. BT recruiting to support its NHS win back activity, as hundreds of millions of pounds are made available for health service IT upgrades, with increased focus on security.
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PeoplewatchDeutsche Telekom IT lets employees choose their own managers
Group’s agile working frontrunner Deutsche Telekom IT to act as internal prototype for a new method of filling management positions.
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PremiumWipro and Tech-M back grand designs for O2 architecture
O2 aiming to halve product development times and shave a third off IT costs with a radical simplification of its IT architecture. Tech Mahindra and Wipro sharing responsibility as mass market and business systems separated. Salesforce also flagged as an example of the opportunity to adapt off-the-shelf solutions to ...
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Strategy & ChangeDeutsche Telekom to ‘new-skill’ nearly a third of workforce
VP, Digital Transformation Bruné highlights skill upgrades as fundamental to success, pushing “new-skilling” to top of the Group’s strategic priority list. DT aims for 30% uptake of up-skilling programme by 2024.
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Strategy & ChangeBT turns to disruptive AI veteran in pursuit of Ambition 2030
Airtel CIO Harmeen Mehta bringing even greater AI advocacy and a ‘big tech’ frame of mind to BT’s new Digital division. Philip Jansen looking at bigger picture beyond fibre rollout as he sees Group’s future in delivering a UK platform for software-defined services.
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Strategy & ChangeT-Systems exits Malaysia
T-Systems sold its business in Malaysia to investors last month after major customer Shell moved IT operations to India, TelcoTitans has learned.
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PremiumBT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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PeoplewatchIT transformation lead Rachel Higham leaves BT
Higham, Managing Director of IT, leaves a vacancy currently plugged by key lieutenant Mark O’Flaherty. Exec appointed CIO at advertising giant WPP. Self-styled “Chief Sherpa” leaves with substantial transformation work still to be done, despite marked progress.
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InterviewInterview: Telekom Security CEO Thomas Fetten charts growth course
Thomas Fetten gets to work on focusing T-Sec portfolio and charting course for growth, while looking for M&A, JVs, and partnership opportunities. Key growth areas include industrial control, cloud, and consulting. Regional focus is Germany, Austria, and Switzerland for now; geographic expansion planned for next phase.
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Vendor VoiceSalesforce Industries: bringing cloud Vlocity to telco CX
As the CRM giant sharpens its focus on telco transformation, Salesforce Industries highlights the need for operators to lose legacy baggage, embrace cultural change, and focus on collaboration to move at digital pace. Experience of acquisition Vlocity demonstrates three trends in telco transformation, from gradual evolution to enthusiastic adoption ...
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Suppliers & SCMBT seeks instant purchasing power with Suplari
Procurement function seeking “relevance” by addressing “huge legacy” of aging IT, and reliance on Excel. Calculating spend with individual suppliers was long-winded. Quick-fire info seen as increasingly important amid COVID-19 and Brexit disruption.
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Suppliers & SCMBT taps Qlik for data analytics prowess
BT aims to create a ‘data-literate workforce’ to improve how it exploits its vast troves of customer data for up-selling opportunities.