Digital Transformation
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TechnologyFrom pipes to platforms: how AI and data can rewire the telco future — right now
Telcos generate vast amounts of data yet often lag AI-native challengers and face shrinking monetisation windows. New EDB research identifies a select few telcos already gaining significant advantage by embracing a sovereign platform model. Discover the six best practices used by top performers…
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Strategy & ChangeVM O2 unifies fixed wholesale in latest B2B rejig
Operator combines consumer and business wholesale functions into a single entity in a bid to reduce complexity and ease customer journeys.
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PeopleBT Peoplewatch: Corporate Affairs & Brand chief steps onto the BT ExCo
Latest senior and strategic changes across BT, including a new ExCo member for Allison Kirkby, charged with driving brand transformation and reputational change; Openreach boardroom swaps; BT International rework continues; more…
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Venturing & InvestmentsVivo moves to expand in fintech with Asaas investment
Vivo Ventures makes eighth and largest investment to date in financial management services player. Further collaboration with Brazilian telco on fintech services also under discussion…
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PeopleNuuday brings in ex-Vodafone IT architect to lead ServCo’s ‘harder’ next phase
Carlos Moreno Alonso appointed CTIO to lead TDC Group subsidiary’s ongoing digital transformation project.
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TechnologyCase study: Vodafone seeing tangible AI success in the field
Vodafone and Celfocus unveiled early but striking results in embedding AI into field operations — cutting repeat visits and harmonising quality — to both accelerate the operator’s zero-touch ambitions and sharpen customer focus.
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PeopleT-Mobile crafts CEO succession plan around ops boss Gopalan
As widely speculated, and even assumed, T-Mobile has lined up a succession plan with the appointment of Srini Gopalan to Chief Operating Operator, according to operator executives.
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TechnologyAI data liberation: inside Boost’s escape from the telco legacy trap
Fragmented legacy systems are preventing telcos from capitalising on their data and AI. Boost Mobile defied industry orthodoxy by adopting Wavelo’s event-driven architecture, creating an agile platform to liberate data, enhance customer experience, and be ready for the next wave of AI innovation. Learn more…
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PeopleT-Systems rejigs top team with dedicated sovereignty and tech execs
T-Systems rejigs management team with appointments to two new roles focused on sovereignty and strategy and transformation, replacing previous Chief Technology Officer function.
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InterviewT-Systems’ Jonczak revs AI engine for position as “trusted powerhouse” in Europe and beyond
Deep Dive: T-Systems is targeting a step-change in AI-driven B2B revenue growth through 2027, and also pivotal to Deutsche Telekom’s goal of €800m in internal ‘impact’. Moving beyond “Santa Claus-style” product push, new AI chief Magdalena Jonczak is leading transformation towards co-creation, and establishing division as Europe’s “trusted powerhouse” in sovereign AI. Learn more…
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Deep DiveLegendary corporate raider reveals 3% Vodafone stake
Deep Dive: Following Liberty Global’s sharp exit, billionaire Martin Ebner has emerged as a prominent shareholder. The investor, known for forcing major change at Swiss firms, is now fourth on the shareholder roster, leaving the market to ponder the activist’s next move.
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Partnerships & AlliancesDT takes Bayern Munich sponsorship to extra time
Operator pre-emptively extends (and expands) run until 2032, with additional rights and future technology collaborations among the new signings…
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PeopleBT Ireland swaps leadership to begin ‘next phase’
Carol Connolly to take over from Shay Walsh to lead BT’s in-transition Irish business.
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Network & InfraVodafone’s Nadia Benabdallah: ‘the real leap lies in autonomous networks’
Having seen the Group’s networks evolve from 3G to 5G SA over a 30-year career, Milan-based network strategy chief says the real benefits will come with deployment of autonomous networking…
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Partnerships & AlliancesCellnex snaffles another post-M&A telco win with expanded Telefónica deal
Telefónica strengthens ties with Spanish tower provider via deal that expands footprint and supports operator’s access relationship with up-and-comer Digi Spain.
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Strategy & ChangeLiberty CEO: Vodafone stake sell-off is not a judgement on telco’s strategy
Mike Fries says decision to sell a 5% Vodafone Group stake should not be seen as a reflection of the UK operator’s strategy, but purely a rotation of Liberty capital…
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Strategy & ChangeVM O2 in spotlight as Telefónica confirms NetCo plan scrapped
Telefónica boss says plan to spin out VM O2 network operation is permanently off the table, with the Group’s strategic review prompting the operator to renounce the NetCo-ServCo split model…
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M&AVodafone open to bolt-on M&A to boost sovereign data capabilities
Group CEO Margherita Della Valle rules out major market changing moves, but opens door to acquisitive tuck-ins…
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InterviewInterview: Chief Trust Officer on Orange Business’ ‘gold’ standard for secure cloud services
Orange’s B2B unit has beaten its Bleu cloud JV to the punch by obtaining France’s SecNumCloud 3.2 qualification for an IaaS offering. The Group is now one of nine providers in France to have obtained this trusted cloud security visa.
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Network & Infra‘Being Level 4’: Telefónica CTIO eyes 2030 hyper-automation goal
Deep dive: Tech boss Andrea Folgueiras indicates Telefónica has now got several high-level autonomous networking projects up and running, delivering tangible business impact. But autonomy has still only been achieved in pockets, and the operator remains in the early stages of a transformation journey targeting near-full Level 4 status by 2030…