BT says 75% of legacy fixed OSS retired after decade-long SRIMS overhaul

Alex Birkhead and Dawn Bushaus2026-08-18T14:32:00

btw377_bt-oss-transformation-x-Ravi Ramachandran

Source: Montage: BT + Ravi Ramachandran / LinkedIn

Now advanced on fixed-network inventory, data and process unification and simplification, digital OSS chief Ravi Ramachandran has set out how the operator’s graph-based SRIMS platform is intended to underpin automation/AI, digital twins, and NaaS revenue.

This article includes:

Themes: Artificial intelligence (AI); Autonomous networks; Data consolidation; Digital transformation; Graph databases; Legacy systems; Machine-readable processes; Network digital twin; Network-as-a-service (NaaS); Operational support systems (OSS); Process simplification; Service inventory; Telecoms transformation.
Events: DTW Ignite 2026; TM Forum Catalyst; TM Forum Excellence Awards 2026.
People: Ravi Ramachandran.
Geographic: United Kingdom (UK).
Organisations: BT Group; Comcast; Elisa; Infosys; Jio Platforms; Neo4j; OrientDB; TM Forum.

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