Telefónicawatch

giffgaff preps fintech side hustle as new CEO eyes deeper customer ties

2026-06-30T12:04:00

giffgaff preps fintech side hustle as new CEO eyes deeper customer ties

Source: Unsplash / Brett Jordan

Innovative MVNO’s boss Kate Dohaney sees telco connectivity as mere ‘table stakes’ in the AI era and is exploring new routes towards value creation, including events, financial services, and education.

This article includes:

  • Themes: Artificial intelligence (AI); Customer loyalty; Digital transformation; Financial services; Mobile virtual network operators (MVNOs); Telecommunications strategy; Telecoms diversification.
  • Events: MVNOs World.
  • People: Gav Thompson; Kate Dohaney.
  • Geographic: Netherlands; United Kingdom (UK); United States (US).
  • Organisations: giffgaff; Klarna; Monzo; nexfibre; Revolut; Tesco Mobile; Virgin Media O2 (VM O2).

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