All Consumer (B2C) articles
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Public AffairsNetomnia: UK’s One Touch Switch ‘hijacked’ by BT, VM O2 as scheme delayed again
Altnet CEO Jeremy Chelot tells TelcoTitans that the UK’s One Touch Switching hub is unviable under current governance, with BT and Virgin Media said to be dragging feet and over-complicating proceedings. A new date has been set, but concerns remain. The alternative? ‘I’ve built it, and it took me three weeks’…
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Consumer (B2C)BT’s Marc Allera: putting relationships first as operators strive for ‘resonance and relevance’
MWC: BT Consumer CEO lays out focus on building a “relevant” EE brand that prioritises connectivity-adjacent services, before leveraging BT’s network strengths once relationships are built.
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PeopleBT Consumer's Allera backs Kirkby after missing out on top job
Consumer CEO suggests he had plans to “do something really quite interesting” had he been picked for the Group’s top job, but backs Kirkby to bring telco nous to the role.
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M&ATalkTalk rumours show potential for break-up to shake up status quo
Under-pressure telecoms group could take drastic action to alleviate debt concerns, which could significantly shake up the consumer and wholesale fibre ecosystem in the UK.
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PremiumElsewhere in BT Consumer: 3G sunset nears with Welsh regions first up
3G sunset nears with Welsh regions first up.
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Weekly BriefingsBTwatch Weekly: Jansen tenure closes out with network wins, pricing changes
Latest around BT and its ecosystem, with new CEO Allison Kirkby in the wings and Starlink in constellation test-mode, plus: quantum radio ambitions; CWU scrutinising BT Fleet TUPE obligations; Better Workplace in final phase; and more…
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Consumer (B2C)Inflation-linked pricing: BT drops policy ahead of expected Ofcom clampdown
Four years after he introduced CPI+ pricing to improve transparency, Marc Allera scraps the model in favour of ‘pounds and pence’ clarity.
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Products & ServicesO2 Germany fightback reaches rivals’ families
CEO Markus Haas eyes portfolio of family-focused offerings, seeking to lure new customers and better compete with rivals. Latest in strategy to offset hit from loss of 1&1 roaming contract…
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Consumer (B2C)UK altnet Lit Fibre says ‘ship has sailed’ on unravelling broadband misinformation
Speaking to TelcoTitans Infrawatch Lit Fibre Commercial Director Avril Webster laments misleading advertising of tier-one providers; questions timeframe of Ofcom’s guidance on broadband terminology as Lit looks to do its part in educating consumers.
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Content & TVBT-WBD’s TNT Sports remains Premier League football big spender
BT–Warner Bros. Discovery maintained its position as second fiddle to Sky in the provision of UK coverage of the Premier League, but OTT players retreat as Amazon’s sally into live English football draws to a close.
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Strategy & ChangeVodafone kicks off European physical retail rejuvenation
New concept debuts in Romania as Vodafone looks to reinvigorate physical retail experience and boost customer interaction, but TelcoTitans TelcoX research questions whether CSP hearts are in bricks and mortar…
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M&ABT eyes musicMagpie: flailing gadget marketplace offers circular economy, consumer tech boost
musicMagpie confirms “very early” talks with BT and private equity partner Aurelius as operator seeks to spin up circular economy credentials, stretch into consumer retail via New EE.
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Financial & PerformanceTelefónica’s ‘Core Four’ concoct plan to address wholesale decline
Q3 FY23: Group seeks to leverage FibreCo spinoffs, defend against uncertain market conditions, and create new revenue streams to offset forecast wholesale revenue decline over next three years.
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Public AffairsPhones 4u trial: UK MNOs cleared of collusion; appeal possible
Tough ruling for administrators who bet tens of millions on winning vast damages with collusion claim. O2, EE, Vodafone and then-parents Telefónica, Deutsche Telekom and Orange may have dodged biggest hits, but reputational damage could linger. Read more on ruling, backstory, next…
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Strategy & ChangeSafaricom’s Mutiga: expect rapid device factory acceleration, regional expansion
CBSO speaks to TelcoTitans about the operator’s homegrown smartphone factory venture, saying it will hit capacity within a year, then expand product portfolio and market reach. Read more, incl. key driver not revenue, services tie-in…
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Financial & PerformanceH1 FY23–24: BT Consumer convergence dreams yet to manifest
Increase in Consumer broadband and mobile ARPU positioned as a key highlight for first half of the year, but more to be done on convergence — increasingly seen as a key focus for driving Consumer revenue growth.
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Products & Services‘New EE’ partners Apple to elevate TV ambitions
EE TV service announced with Apple as collaborators, moving ‘New EE’ towards B2B2C goals.
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Partnerships & AlliancesBang & Olufsen withdraws from more than 700 T-Mobile US stores
Danish maker of high‑end audio equipment “didn’t get the results” it wanted from operator partnership.
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Products & ServicesEE in-home connectivity backed by ‘evolved’ Qualcomm deal
BT taps Qualcomm relationship to trail Wi-Fi 7 services for EE customers.
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Products & ServicesTelekom Deutschland promises speed hike with 5G Hybrid
Hybrid package combines fixed and mobile networks, providing “significantly faster” broadband speeds at home.