BT Deals – Page 15
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Partnerships & AlliancesBT taps into Salesforce on enterprise CX
BT’s Amit Sharma provides insights into the Group’s collaboration with Salesforce on the implementation of Open APIs. Aim is to create a more automated, digitally-led customer experience for enterprises. Project sees adoption of iterative approach, with less ‘big bang’.
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Partnerships & AlliancesBT heads to the quantum cloud with Arqit
Group backs QuantumCloud developed by UK startup, which purports to provide QKD security protection to end-point devices over the cloud. BT named exclusive reseller of Arqit’s products in the UK.
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Network & InfraBT warns “Quantum Apocalypse” might happen in 2024
Optical research expert says quantum computers could crack current public-key cryptosystems within a few years. Ubiquitous fibre connectivity particularly vulnerable to attack. BT sees QKD — “fighting quantum with quantum” — as key in safeguarding national critical infrastructure.
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Products & ServicesVena: BT launches “smart” broadcast network
BT Media & Broadcast division unveils Vena as end-to-end broadcast platform. Enabling remote production at core of new service, reflecting expedited industry-wide transition during pandemic. Two “major broadcasters” already on the books. Evolution pending in existing Media & Broadcast partnerships.
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Partnerships & AlliancesBT edges towards virtual reality
Group engagement in multiple digital twin projects signals rising interest in services that exploit new AR, VR, and mixed reality technologies.
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Consumer (B2C)Consumer moves up a gear on customer support
Bridget Lea keen to enhance engagement with customers, at home or in-store. New ‘door-to-door’ device repair service set for launch. Division attempting to ensure service resilience, with post-pandemic consumer habits under watchful eye.
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Partnerships & AlliancesBT Wholesale opens Partner Plus programme
New programme launched with myriad growth opportunities attached. Much in-demand brand-association rights promised for those deemed “eligible”. Long-time partner Spitfire named as Wholesale’s first “Elite” partner.
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Products & ServicesBT Security locks onto Fortinet for SD-WAN
Security division launches new managed SD-WAN with Fortinet Secure SD-WAN built-in. New service pitched as being able to “de-risk digital transformation investments” made by BT Global customers.
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B2BBT supports Orica’s cloud-native push
Latest “cloud-optimised” tech to be adopted across explosives specialist’s global footprint. BT works longstanding Cisco ties for SD-WAN contract win. Deal also involves deployment of network monitoring and cybersecurity services.
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InnovationBT wants SIM-fitted drones as standard
Head of BT’s Drone Solutions keen on developing out-of-the-box SIM card solution. Telco wants Project Xcelerate to showcase EE network’s suitability for BVLOS flights. Scaling drone-flight volumes in BVLOS environment a pressing challenge. Collaboration with US-based TEOCO in the pipeline to optimise flightpaths.
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PremiumSTL picked as Openreach fibre cable partner
STL cables expected to help simplify fibre deployment, while making the most of existing infrastructure. Environmental benefits of vendor solution referenced as focus on green network maintained.
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PremiumBT Cloud Work seeks to allay Zoom security concerns
BT Enterprise cloud communications offering from RingCentral uses Zoom technology for video conferencing. Zoom’s widely publicised security incidents might put off business customers, but BT assures that its platform is designed to avoid such risks.
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Suppliers & SCMRest of BT contact centres to adopt NICE tech
BT deploys solutions from longstanding partner across “additional lines of business” to optimise processes and boost customer retention.
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Suppliers & SCMBT taps Blackbird for in-cloud video editing
Content operations team to adopt new editing software, with Group seemingly keen to retain some form of remote working model post-COVID-19. Blackbird CEO says BT’s green credentials chime with its own. Eleven Sports and Liverpool Football Club join BT in vendor’s expanding client ecosystem.
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Partnerships & AlliancesBT buys in to Enjoy personal service
“Commerce-at-home” service provider earns four-year contract renewal. BT now an investor in the company as it weighs up a SPAC-delivered listing.
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Suppliers & SCMBT Sourced adopts Globality’s smart purchasing tech
Pourrat’s new ProcureCo leveraging AI to “transform” buying processes. Globality platform to enable simpler, speedier way of doing business. Tie-up of importance to ECG compliance strategy.
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M&ABT absorbs Local Business agent Fourfront
Reseller relationship brought in-house in small transaction. BT says no shift in strategy for SME go-to-market.
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PremiumBT keeps foot in Boots door with deal extension
Global secures win for its Dynamic Network Services portfolio as it expands relationship with WBA in a key industry vertical. Pharmacy branch deal underlines appeal of Cisco’s Meraki hybrid cloud offerings, available through BT Connect.
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Partnerships & AlliancesBT signs renewables pact with Total
Electricity supplier to power portion of operator’s UK real estate from mid-2022. ‘Going green’ of particular importance to both parties.
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Consumer (B2C)BT reshuffles customer comms partner pack
Strategic marketing consultancy Go Inspire displaces Williams Lea for below-the-line marketing contract. CCgroup and The Academy added to BT Consumer agency portfolio in brand awareness push.