BT Deals – Page 15
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Suppliers & SCMRest of BT contact centres to adopt NICE tech
BT deploys solutions from longstanding partner across “additional lines of business” to optimise processes and boost customer retention.
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Suppliers & SCMBT taps Blackbird for in-cloud video editing
Content operations team to adopt new editing software, with Group seemingly keen to retain some form of remote working model post-COVID-19. Blackbird CEO says BT’s green credentials chime with its own. Eleven Sports and Liverpool Football Club join BT in vendor’s expanding client ecosystem.
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Partnerships & AlliancesBT buys in to Enjoy personal service
“Commerce-at-home” service provider earns four-year contract renewal. BT now an investor in the company as it weighs up a SPAC-delivered listing.
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PremiumSTL picked as Openreach fibre cable partner
STL cables expected to help simplify fibre deployment, while making the most of existing infrastructure. Environmental benefits of vendor solution referenced as focus on green network maintained.
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PremiumBT Cloud Work seeks to allay Zoom security concerns
BT Enterprise cloud communications offering from RingCentral uses Zoom technology for video conferencing. Zoom’s widely publicised security incidents might put off business customers, but BT assures that its platform is designed to avoid such risks.
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Suppliers & SCMBT Sourced adopts Globality’s smart purchasing tech
Pourrat’s new ProcureCo leveraging AI to “transform” buying processes. Globality platform to enable simpler, speedier way of doing business. Tie-up of importance to ECG compliance strategy.
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M&ABT absorbs Local Business agent Fourfront
Reseller relationship brought in-house in small transaction. BT says no shift in strategy for SME go-to-market.
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Partnerships & AlliancesBT signs renewables pact with Total
Electricity supplier to power portion of operator’s UK real estate from mid-2022. ‘Going green’ of particular importance to both parties.
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Consumer (B2C)BT reshuffles customer comms partner pack
Strategic marketing consultancy Go Inspire displaces Williams Lea for below-the-line marketing contract. CCgroup and The Academy added to BT Consumer agency portfolio in brand awareness push.
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Consumer (B2C)BT Sport signs billboard deal
BT Sport launched a campaign with Ocean Outdoors to broadcast Champions League highlight reels on its digital billboards.
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Partnerships & AlliancesBT Security adds duo to partner ecosystem
Two more partners added just over six months after BT Security stressed the value of a streamlined portfolio, highlighting the challenge of meeting evolving security threats. Illumio’s micro-segmentation offering gets it onto BT’s security partners list. Acronis underpins SME-focused hybrid cloud proposition.
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Suppliers & SCMOpenreach taps Viavi for (another) FTTP leg-up
Long-time relationship expanded, with Openreach exploring all avenues in effort to improve efficiencies.
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PremiumBT keeps foot in Boots door with deal extension
Global secures win for its Dynamic Network Services portfolio as it expands relationship with WBA in a key industry vertical. Pharmacy branch deal underlines appeal of Cisco’s Meraki hybrid cloud offerings, available through BT Connect.
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PremiumElsewhere in BT Global: Syngenta deal renewed
VMware SD-WAN deal for Alstom; agritech support for Syngenta
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InnovationBT shines light on AI in the East
Adastral Park R&D facility takes centre stage in inaugural Artificial Intelligence Festival. East of England emerges as UK hub for AI research and innovation. BT asserts AI thought leadership and is UK’s top AI patent filer. Group’s use of AI aligns with telco peers, but recent moves suggest bigger ...
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PremiumBT going it alone with Shared Rural Network plans
O2, Three, and Vodafone reach agreement to construct more than 220 new 4G masts by 2024, taking partial ‘not-spot’ coverage to 84% of UK landmass. Sites will cover areas BT/EE already reach, with “historic investment” seemingly respected, per Allera’s request. Frozen out of initial announcement, BT updated on its ...
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PremiumVirgin Media’s foray into 5G signals end of BT era
All Virgin Media subscribers expected to leave BT network by early-2022. BT highlights “healthy pipeline” of new MVNO business opportunities.
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Partnerships & AlliancesBT taps OneWeb for rural coverage leg up
Talks confirmed, but nothing advanced. Back from brink, state-backed OneWeb offers BT space-based alternative to cable. 0.6% of UK households still without “decent” broadband connectivity, according to Ofcom.
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Partnerships & AlliancesBT activates go-to-market accelerator
Scheme provides immediate growth opportunities to participating scale-ups. Operator supports UK-wide sustainability push via provision of smart energy services. Possible application of green-tech in healthcare sector being explored.
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Strategy & ChangeAs past nightmares recede, BT’s Jansen eyes health sector growth
Jansen optimistic on prospect of digital solutions reviving BT fortunes with the NHS. BT recruiting to support its NHS win back activity, as hundreds of millions of pounds are made available for health service IT upgrades, with increased focus on security.