All BT Consumer articles
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M&ABT said to explore TalkTalk takeover to fend off further customer losses
BT reportedly mulling opportunistic acquisition of financially and operationally challenged TalkTalk, which could help with shoring up defences against fibre altnets and competing in the low-cost broadband sphere. Includes fibre wholesale, copper shutdown, exchange consolidation intrigue…
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PeopleBT Peoplewatch: Bas Burger names his BT International lieutenants
40+ senior and strategic changes across the group, including an all-new BT International top-team under Burger’s leadership; changes at Jon James’ Business branch; a HR return for Alison Wilcox; CFO swaps at Digital and Networks; more…
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Weekly BriefingsBTwatch Weekly: chops and changes in CEO Kirkby’s first year
Latest from BT as the group reports on FY24–25, with CEO Allison Kirkby talking up progress made since she was appointed. Business has been restructured; more investment pledged to Openreach fibre build; and Consumer’s short-lived one-brand strategy has been uprooted…
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Financial & PerformanceBT FY24−25 Spend: ‘on and off’ contractors help keep cost-cutting on track
BT’s long-running cost-cutting campaign is in full swing, with headcount cuts driving the savings. Capex continues to rise despite earlier promises, but the (revised) peak is in sight…
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Financial & PerformanceBT FY24−25 In-depth: another year of transition
Group CEO Allison Kirkby has called the past year one of ‘transition’, but insists a turnaround is imminent. ‘Revenue pressure’ (see, decline) reflects a challenging FY for all divisions, but strategic and structural change at the Group may have set it up for delivery next FY and beyond…
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Financial & PerformanceBT FY24−25: no longer a newcomer, CEO Kirkby begins to make her mark
A year of mixed results, but CEO Allison Kirkby claims the strategic tweaks of her first 15 months are having an impact. A management team overhaul, a renewed domestic focus, and an apparent ability to capture investors’ imagination has set the Group on an upward trend, albeit with plenty of work to do to deliver on her vision…
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Financial & PerformanceBT Consumer returns to multi-brand approach to ‘defend and win’ against altnet incursion
FY24–25: BT CEO Allison Kirkby has found an ally in new Consumer boss Claire Gillies as they work to undo ‘underweight investment’ in BT and Plusnet brands of recent years. U-turn on New EE strategy sees multi-brand approach ‘reactivated’, regional campaigns to beat local altnet competition…
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Weekly BriefingsBTwatch Weekly: legacy infra winds down; next-gen tech spins up
Latest from BT as it charges on with legacy network migrations, looks for new ways of monetising old assets, and prepares to build infra fit for an AI future; Better Workplace signed off with Manchester office opening; another multimillion-pound Project Gigabit subsidy secured, this time in Scotland; and a series of strategically significant personnel changes across the Group…
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PeopleBT Peoplewatch: all change in Tech finance, Business leadership
30+ senior and strategic movers across BT, including a wave of corporate affairs changes; a remit expansion for Technology CFO Ed Briggs; swaps at Media & Broadcast; more…
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Weekly BriefingsBTwatch Weekly: Openreach bites back as altnet challengers add pressure
Latest from BT, including testy confrontations between Openreach and challenger FibreCos; BT Business CTO shares lessons (and warnings) from the Group’s telco-as-a-platform overhaul; and more quantum developments emerge from Adastral Park…
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Strategy & ChangeVodafone–Three MergeCo looking to TV for convergence boost — report
Soon-to-be-combined operators said to be exploring TV subscription options as part of plan to poach customers, ramp up convergence.
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Weekly BriefingsBTwatch Weekly: BT braced as network tech moves from hype to reality
Latest from BT as Harmeen Mehta joins BT partner Equinix; Group eyes network edge as the tech nears maturity; legal headaches continue as EE fights overcharging class action; UK fibre scene spotlighted as Openreach competition changes shape…
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Weekly BriefingsBTwatch Weekly: overseas dealmaking, domestic lobbying
Latest from around BT as Orange and AT&T are reported to be in talks regarding an international asset optimisation deal; UK regulation in focus for Ofcom, Openreach, and its long tail of altnet competitors; 5G SA rolls on; and BT pairs with peers to fulfil PSTN obligations…
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PeopleBT Peoplewatch: ESN team fills out; Openreach names fibre newcomers
Latest strategic and senior changes at BT and Openreach, including a new ESN operations lead; Fibre First swaps; a TOTSCo departure; and overseas changes as BT Business doubles down on the UK…
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Weekly BriefingsBTwatch Weekly: BT’s branding u-turn; EE leads renewed ESN charge
Latest from BT and its ecosystem, including a reversal of BT’s consumer branding strategy; new timelines for the Emergency Services Network migration; and next phase of MAUD testing lined up…
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MarketingBT brand to retain consumer spot after strategy rethink
BT to keep titular brand running alongside EE in the consumer space, reversing a decision to scrap the BT marque. Move reportedly made to retain “older customers” familiar with legacy branding, as BT faces imminent migration of customers onto newer services…
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Weekly BriefingsBTwatch Weekly: vendor deals aplenty as BT promotes partners
Latest from BT in a week in which Optiva, RingCentral, Equinix, Cisco, and more are namechecked in expanded or extended deals; Openreach CEO gets on the EV campaign trail; BT wins payout from dismissed class action appeal; more…
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PeopleBT Peoplewatch: B2B shaken up, ExCo slimmed down
20+ senior and strategic changes across the Group, including: Corporate & Brand lead leaves the top team after just six months; Business overhaul continues; VM O2 exec brought in to lead Mobile at EE; more from the Etc. and innovation fall out…
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Weekly BriefingsBTwatch Weekly: sowing XGS-PON seeds; Group restructure advances
Latest from BT, including a rejigged innovation proposition as Tom Guy exits; sale confirmed for Irish enterprise and wholesale business; divestment reportedly in the works for TNT Sports stake; plus more from Openreach and Nokia, diversity and inclusion commitment changes, and new offices in Scotland…
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M&ABT kicks off talks to exit TNT Sports venture — report
Group reportedly at early stages of discussions to offload 50% stake in venture to Warner Bros. Discovery. Move previously hinted at by BT chief Allison Kirkby, as part of strategy to remove non-core distractions from the operator…