Greece’s OTE preps AI Calling

Richard Agnew2026-07-31T13:26:00

Source: Matúš Gocman / Unsplash

DT-controlled Greek incumbent indicates it is close to releasing a next-gen call translation and assistance tool as part of wider, AI-infused portfolio expansion plans covering both the B2B and B2C markets.

This article includes:

Themes: Agentic artificial intelligence (AI); AI adoption; AI call assistant; AI-native organisation; AI-powered translation; Call summaries; Conversational AI; Customer experience; Digital transformation; GPU-as-a-service; Network slicing; Sovereign cloud; Voice AI.
People: Jonathan Abrahamson; Kostas Nebis.
Geographic: Greece; United Kingdom (UK).
Organisations: BlackRock; Deutsche Telekom (DT); e&; ElevenLabs; NVIDIA NVentures; OTE Group; Singtel; SoftBank; Syntelligence; SK Telecom; Telekom Deutschland; T.Capital; T-Mobile US.

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