BTwatch: BT gets its AI wings, swoops on enterprise opportunity
Analyst Briefing: CEO Allison Kirkby happy with progress at the Group in the FY, but with the usual room for improvement across all divisions. B2B gets busy with AI, cybersecurity, and MVNOs at the fore; B2C gets mobile; and the ‘transformation’ machine rolls towards another 40,000+ job cuts…
BTwatch Analyst Briefing is available to TelcoTitans.com Professional and BTwatch Analyst Report subscribers. Sign in, subscribe now, or contact us for more details or if you have a story for us. Work within BT Group or other corporate subscriber? Register now for immediate access. This article includes:
- Themes: Artificial intelligence (AI); Capital expenditure (Capex); Cost reduction; Customer experience (CX); Digital transformation; Enterprise strategy; Network monetisation; Strategic transformation; Telecommunications strategy.
- People: Allison Kirkby; Beth Mitchell; Claire Gillies; Jon James; Judy O’Keefe; Nick Wootten; Simon Lowth.
- Geographic: United Kingdom (UK); Wales.
- Organisations: Accenture; Anthropic; Bharti Group; BT; BT Business; BT Consumer; CrowdStrike; EE; Meta; Ofcom; Openreach; TNT Sports; University of Glasgow; University of Suffolk; Virgin Media O2 (VM O2); Warner Bros. Discovery.
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