All BSS/OSS articles
-
Partnerships & AlliancesT-Mobile says joint OpenAI platform now live, ‘paying dividends’
The Un-Carrier’s tie-up with OpenAI is now ‘touching customers’ and said to be bearing fruit by optimising handset upgrades…
-
TechnologyOrchestration, not Automation, is telco’s real growth engine
Telcos have heavily invested in automation, yet still struggle to scale. The issue is that digitising silos simply replicates bottlenecks. Discover why orchestration is the true growth lever for integrating systems, accelerating revenue capture, preparing for AI, and building a competitive edge for the 6G and AI era.
-
Partnerships & AlliancesIndia’s Vi taps TCS for ‘AI-driven’ systems overhaul
Struggling operator extends Tata Consultancy Services relationship for five years, this time majoring on AI solutions for customer experience gains.
-
Suppliers & SCMSafaricom enters market for new BSS partners
Kenyan operator launches tender for vendors to support a multi-year overhaul of its BSS and CRM setup.
-
TechnologyAI data liberation: inside Boost’s escape from the telco legacy trap
Fragmented legacy systems are preventing telcos from capitalising on their data and AI. Boost Mobile defied industry orthodoxy by adopting Wavelo’s event-driven architecture, creating an agile platform to liberate data, enhance customer experience, and be ready for the next wave of AI innovation. Learn more…
-
Network & InfraOrange picks Ericsson to speed up slicing
Orange has settled on an orchestration and assurance solution from Ericsson as it seeks to accelerate go‑to‑market opportunities for services enabled by 5G SA network slicing.
-
Analyst BriefingsEMEA Infrawatch Briefing: resilience under the microscope; TowerCos face up to ‘land banks’
Power outage in parts of Europe and the aftermath of USA’s ‘Liberation Day’ tariffs give digital infra players food for thought on data sovereignty and resilience. Meanwhile, TowerCos come face-to-face with land aggregation firms after expressing concerns that the latter could stockpile land assets.
-
TechnologyT-Mobile Czech Republic finishes billing upgrade with Amdocs
Operator has completed the upgrade of its billing and charging systems without disrupting customer services, and claims the upgrade will enable it to execute “faster, more agile, and reliable service delivery”.
-
TechnologyVodafone forecasts ‘big bang’ as agentic AI starts to transform network ops
Vodafone’s hybrid GenAI strategy is unlocking new efficiencies in network management, with AI agents like VINA poised to improve productivity and support autonomous operations. Learn how Vodafone and partner Celfocus are addressing the complexities of data governance, security and organisational change…
-
TechnologyTelefónica Hispam duo bring in Netcracker for BSS update
Telefónica’s units in Ecuador and Uruguay push transformation agenda with adoption of new tools within Netcracker’s Digital BSS suite.
-
Operations25 years in the making: Celfocus primed for telco AI era
As Celfocus marks 25 years of bridging telco and tech, CEO Álvaro José Ferreira shares insights on AI’s transformative wave, including how the EMEA systems integrator empowers SPs through data-driven innovation, automation, and strategic partnerships with hyperscalers like AWS and Google.
-
Network & InfraDeep dive: Virgin Media Ireland’s fibre switch-up enabling 5Gbps and faster launches
Virgin Media leaps ahead on path to 10G. Strategic move driven by customer demand and enabled by €200m IT/network transformation, positioning Ireland as pacesetter in Liberty Global’s NetCo-ServCo fibre (r)evolution. TelcoTitans talks to commercial chief Paul Higgins. Read more…
-
Strategy & ChangeSnowflake’s telco manifesto: Making the leap from TechCo to BizCo
Snowflake’s approach to telco focuses on enabling data-driven transformation, underpinning the collaboration, consistency and clarity that deliver measurable financial reward. From energy management to GenAI integration, the AI data cloud provider is partnering telcos to drive greater operational efficiency and unlock new enterprise opportunities in the digital era. Read more…
-
EventwatchVodafone gets GenAI in action through ‘big bets’, phased adoption
Vodafone cloud engineer Jared du Plessis says GenAI is delivering tangible results for networks, with three ‘big bets’ leading the way. RoI is front of mind, but phased approach to AL/ML integration, and a Google Cloud-powered orchestration platform, simplifies the journey…
-
Network & InfraOpenreach advances network architecture revamp with Nokia Altiplano deployment
Altiplano SDN toolkit being deployed as Openreach pursues “one network platform”.
-
Network & InfraTDC NET, Blue Planet trailblaze hybrid network inventory management
North American trend hits Europe with hybrid fibre-5G twist, as Macquarie-backed Danish incumbent NetCo advances IT/OSS and network modernisation, and Ciena’s Blue Planet network automation cloud arm builds momentum. Register to read more…
-
Network & InfraNTT DATA: Embracing open network to monetise telco investment
Vendor-neutral technology service provider upbeat on opportunities for telecom operators to make profitable returns on investment in next-generation infrastructure — if they step up to the challenge of managing the complexity of open networks.
-
Network & InfraReady when you are: Blue Planet’s OSS supergroup
Blue Planet is in no doubt it has the technology to take telcos’ operational systems to the cloud and AI, but considered just as important is confidence in people and commitment to translate capability into meaningful customer benefits.
-
OperationsTelefónica’s FiBrasil enhances OSS in open fibre take-up drive
Brazilian fibre JV with CDPQ highlights AI, automation, and open APIs as key technologies to lure new customers and tenants to neutral host network. Driving huge wins across sales and tenant onboarding. Learn more…
-
OperationsVodafone says multi-cloud strategy paying off
Vodafone seeks to keep “commercial tension” between the three biggest hyperscalers in multi-cloud approach, as Microsoft partnership adds more balance to the mix.