All BSS/OSS articles – Page 2
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Network & InfrastructureBT, STL push for legacy support in SDN migration
Two companies working within Broadband Forum to help define standardised and open interfaces to support legacy assets as operators embark on SDN migration. Fisher pointedly remarks that network and technology investment cycles are typically between seven and twelve years.
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Products & ServicesVodafone and Celfocus tackle AI-based automation for IoT
Former Vodafone Portugal investment Celfocus has taken on its fourth cognitive automation project for the Group Network Operations (GNO) organisation. Further solutions and use-cases are already being explored to reap benefits of automation throughout the Group.
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PremiumVodafone taking NOC automation to the next level
Group says Celfocus-supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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Vendor VoiceCelfocus: Agile mindset and precision key to digitalisation
In an interview with Telefónicawatch, Paulo Trigo, CEO of European telco SI Celfocus, outlines a belief that operators must think more nimbly as they engage in strategic transformation programmes. IT implementation needs greater influence to enable digital transformation. Agile is more than a buzzword and must to be part ...
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Partnerships & AlliancesBT taps into Salesforce on enterprise CX
BT’s Amit Sharma provides insights into the Group’s collaboration with Salesforce on the implementation of Open APIs. Aim is to create a more automated, digitally-led customer experience for enterprises. Project sees adoption of iterative approach, with less ‘big bang’.
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PremiumDT puts Access 4.0 through its paces in Stuttgart
“Fully functioning” Access 4.0 platform up and running in city central office. Nationwide rollout not expected until next year, once OSS/BSS processes are better understood and can be automated. And Höttges posts LinkedIn blog reminding his readership that Germany is All-IP and ready to reap the benefits.
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Vendor VoiceTeradata: telco leaders must step up to seize data opportunity
Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer improvement and operational efficiency, presenting a springboard for a strategic reboot. In adopting tech sector business models, telcos have yet to fully grasp the value of their data assets, with coordination acting as a powerful ...
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Partnerships & AlliancesTelefónica tests Elisa Automate in transport network lab
Latest telco engagement for Elisa in its quirky vendor–operator go-to-market strategy. More acquisitions and partnerships planned to build up software offerings for industrial enterprises and telcos. Deutsche Telekom deal signals momentum.
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Suppliers & SCMAmdocs snaps up emerging rival Openet
Amdocs acquisition follows on the heels of a significant Openet coup at EE, highlighting the threat carried by the Irish competitor.
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Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Partnerships & AlliancesInternet para Todos ties with everis for OSS
Consultancy flags development of flexible, open source platform to power the IpT vision of extended wireless access.
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PremiumVodafone Egypt extends Ericsson partnership
Egyption OpCo extends existing BSS partnership with supplier Ericsson to support 5G and IoT.
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Strategy & ChangeVivo updates BSS to improve service to enterprises
Ongoing work with NEC’s Netcracker will see Telefónica|Vivo upgrade its systems for selling to, and supporting, enterprise customers.
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PremiumInfosys and BT Group flag “multi-million pound” transformation savings
BT bringing systems virtualisation benefits forward into a hybrid network set-up through solutions developed in conjunction with Infosys under the auspices of the TM Forum. Greater network efficiency through NetSecOps expected to materialise alongside cost-savings and improved customer experience. Enterprise leading the way with new OSS deployment, and accelerating ...
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Strategy & ChangeHAL’s odyssey: Deutsche Telekom grows API framework to drive savings
Executives claim progress in Europe’s digitally-flavoured simplification plan, flagged at DT’s last Capital Markets Day. OneApp customer support platform nears full reach across Europe area. E-commerce and TV services next. Data-analytics layer in pipeline.
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Innovation (R&D)TM Forum champions APIs as telcos battle web giants
More big hitters are joining TMF’s Open API programme, although numbers remain lower than anticipated. Ongoing focus on standardisation and consistency saw a pause in API development to ensure strong foundations. Adoption of SDN and virtualisation is blurring the remit of traditional standards bodies.
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Innovation (R&D)TM Forum DTW19: 2019 Catalysts spark pragmatic innovation
Rundown of key Catalysts, joint initiatives. More than 30 joint technology projects demoed, with assurance, partnering, and customer experience to fore. Operator preoccupations ahead of 5G include profitability and effectiveness of network slicing. Drones, emergency services, and healthcare among focus verticals.
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Suppliers & SCMVfI signs raft of deals for post-merger synergies
Fresh contracts with long-established suppliers Ericsson, HPE, and IBM. Merger partners wield more procurement power as VfI. Focus on back-office streamlining, virtualisation, and digital transformation. CEO Sharma says post-merger synergy targets are “ahead of track”.
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PremiumO2 UK extends Netcracker BSS/OSS deal
Netcracker solutions are expected to provide O2 UK with greater flexibility and responsiveness when introducing new service propositions.
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