All Voice articles – Page 2
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OperationsDT consolidates European contact centre infrastructure
Group selects Sprinklr’s AI-powered contact centre-as-a-service.
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Partnerships & AlliancesBT builds trading bet with unified comms partnership
BT to integrate the Flexenet Private Wires connectivity into its unified comms and collaboration platform, BT Trading.
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PremiumVodafone Ireland continues investment in network evolution
Vodafone set to invest €500m in its network modernisation programme across the next five years.
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PremiumAST SpaceMobile to boost 4G in Brazil with TIM
SatCo ties with TIM to trial roll out of 4G coverage in rural areas of Brazil.
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Partnerships & AlliancesVodafone partners with Dubber on recording and AI services
Recording and AI capabilities to be integrated across multiple European markets, initially for Vodafone business customers in Germany and the UK.
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Partnerships & AlliancesVodafone gets Real on voice scam prevention
RealNetworks’ KONTXT software to be piloted for six months in Germany.
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Network & InfraDeutsche Telekom gains clean sweep in 5G network rankings
Opensignal analysis recognises Telekom with clutch of awards, besting O2 and Vodafone across most metrics.
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Network & InfraBT’s Allera: “we got it wrong” on digital switch-over
BT Consumer CEO Marc Allera hits pause on Digital Voice rollout amid public backlash about impact on elderly and vulnerable customers. Analogue-to-digital migration set to continue for those that want it, while BT deploys safeguards to assure concerned customers.
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PeoplewatchDT moves AI beyond the lab with new lead
DT’s new head of AI, Jan Hofmann, signals broadening approach. Predecessor Claudia Pohlink takes on new role at Deutsche Bahn. Emphasis increasingly placed on AI-infused voice technology as a business enabler. Nemat giving thought to AI implications for society and suggests there should be a ‘Hippocratic Oath’ for AI ...
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Suppliers & SCMMavenir extends reach into Romania
Mobile-only business adopts Mavenir-supplied, cloud-native IMS. Engagement adds momentum to 5G plans. Mavenir adds (another) DT NatCo to client roster.
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Products & ServicesDT makes next-gen home improvements
Homegrown and open-source tech underpin consumer services strategy. New Home OS and Router OS in the spotlight. DT goes big on cloudification, voic-ification, and orchestration.
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Products & ServicesTelekom Deutschland takes IP fixed voice to the cloud
New Next Generation IP Multimedia Subsystem (NIMS) platform up and running. Marks another step in DT’s journey to software telco. NIMS suppliers include Hewlett Packard Enterprise, Juniper Networks, Lenovo, Mavenir, Metaswitch, and Red Hat.
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Partnerships & AlliancesT-Mobile cuts Sprint’s VoIP tie-up with Ooma
IP telephony player becomes latest partner to flag it is grappling with change wrought by rationalisation of the New T-Mobile technology and services ecosystem.
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Network & InfraUK security industry braces for IP voice surge
Openreach looks set to take the plunge on all-IP exchange migration in the coming months and BT’s retail divisions are making a push for IP-based voice services. Industry body BSIA urging members to ensure electronic security estates are prepared for the impending analogue switch-off.
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Public AffairsOfcom wholesale voice review rings in changes for BT
The call services market is changing and Ofcom proposals aim to keep up with the times.
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PremiumBT Enterprise trumpets Cisco for low risk SD-WAN adoption
Enterprise is following in the footsteps of BT Global with close links to Cisco for its nascent intelligent networking solutions portfolio.
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Products & ServicesSOGEA launch dampened by virus outbreak
Openreach puts April 2020 date on SOGEA and SOGFast VoIP products, coinciding with G.fast commercial launch. COVID-19 outbreak forces engineers to take a break, with domino effect across UK ISPs.
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Partnerships & AlliancesVodafone Germany, DE-CIX partners on Vodafone Company Net
Vodafone Germany partnered with interconnection provider Deutscher Commercial Internet Exchange (DE-CIX) on Vodafone Company Net.
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PremiumBT Consumer launched Digital Voice
The next step in the operator’s transition to all-digital, all-IP voice.
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PremiumVodafone Idea partners with Google India to offer customers voice search functionality
Vodafone Idea (VfI) was said to have partnered with Google India to offer its customers voice search functionality without the need for an internet connection or data usage.
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