All Voice articles
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Finance & StrategyOpenreach eases fibre build, puts the hammer down on connections
Incumbent will miss its year-end 25 million premises target, but a three-month extension barely dents BT’s increasingly upbeat fibre narrative. The bigger question is whether surging take-up can now translate into the cash flow and retail growth.
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Analyst BriefingTelefónicawatch: Operators link up on European defence
Analyst Briefing: Spanish incumbent forms tie-ups with European peers DT, Orange, Vodafone, and NOS as it seeks to cement its industrial credentials and gain a leading role in sovereign regional satcomms and defencetech. Also in focus are MVNO partnerships, AI and APIs, and fibre M&A.
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Products & ServicesDT extends AI voice value-add push to business clients
Operator flags plans for release of new range of AI-powered services in coming months, principally targeting Germany’s vast SME market. Mistral AI, AudioCodes, and n8n are among DT’s supporting tech partners.
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M&ATalkTalk Business to merge with ARO, bolster managed IT services strategy
Provider agrees to merger with ARO to create scaled-up managed IT services entity with £200m in annual sales. Deal could see TalkTalk Business advance its strategy to transition from enterprise connectivity player to cloud and IT solutions partner, following separation from TalkTalk Group.
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Partnerships & AlliancesVodafone deepens Telenor ties, becomes international voice gateway
In-depth: Vodafone deepens strategic Nordic relationship to take in international voice, building on Procure & Connect alliance, exploiting UK Group’s scale, and supporting Telenor’s strategic pivot to home region ‘optimise’ and ‘focus’.
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Technology & ITTelefónica expands B2B portfolio with voice AI tech
Operator offers AI-powered transcription and virtual assistants to Spanish enterprises, marking latest step in planned modernisation of B2B comms portfolio. Launch highlights voice as a key area for telco AI innovation, as Telefónica and other European telcos tinker with the technology…
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Finance & StrategyBT Business emerges from valley, greeted by mountain
Q1 FY26–27: Challenged division posts second successive quarterly revenue growth and enters final year of legacy voice services, escaping the drag that has contributed to a decade of decline. Turnaround far from over, however, as post-PSTN, post-BT International carve-out life nears…
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Products & ServicesGreece’s OTE preps AI Calling
DT-controlled Greek incumbent indicates it is close to releasing a next-gen call translation and assistance tool as part of wider, AI-infused portfolio expansion plans covering both the B2B and B2C markets.
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OperationsVodafone Turkey spins up Data & AI hothouse
OpCo combines multiple teams to create a new Data & AI division, as well as AI Board to speed up evaluation and execution of AI initiatives. Decision comes as operator continues to serve as a key AI testbed as part of Vodafone Group’s wider strategy for the technology…
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NetworkGamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
Interview: As of February 2027, PSTN will be no more in the UK, but there remain millions of legacy connections. Gamma has deployed its Edge Migrate service to help partners convert a foreboding migration challenge into an enhanced upsell opportunity for voice and security. Learn more…
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NetworkGermany’s O2 advances cloud push as Mavenir IMS migration begins
Telefónica OB shifts first 100,000 mobile customers onto new cloud-based IMS system, with process to accelerate over the next two years. Move sees telco advance cloudification push in which Mavenir remains a key technology partner…
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InnovationTelefónica tests out real-time call translation
Group is exploring a move into network-based translation and transcription as part of new-wave innovation programme centring on 5G SA and AI.
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Strategy & ChangeAge of outcomes: Gamma empowering SPs with global expansion, portfolio diversification
As turn-of-the-decade markets mature, communications platform provider Gamma is charting a new course for its service provider partners, leveraging strategic expansion into Asia-Pacific and promoting portfolio diversification to differentiate and unlock new revenue streams.
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Products & ServicesVoice gets an AI makeover: DT and Telefónica chart the course from AI-integrated to AI-native
MWC26: AI is ‘making voice sexy again’, according to Deutsche Telekom and Telefónica, speaking on a Mavenir-hosted panel exploring how the transition to AI-driven networks unlocks new monetisation opportunities, drives hyper-customisation, and paves the way for autonomous, agentic telco operations.
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Products & ServicesVodafone seeks to rebuild trust in voice with network APIs
Vodafone has launched a caller ID network API in the UK, with US voice security partner Hiya ‘buying in’ to Group’s ‘novel’ standards-based approach to building consumer trust…
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Venturing & InvestmentsDT adds agentic AI biz Decagon to venturing portfolio
DT’s corporate venturing arm T.Capital continues to expand its AI investment portfolio by backing Decagon’s Series-C fundraise, with the operator launching a commercial pilot in parallel…
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Products & ServicesDT adds 5G slices onto emergency comms menu
Tie-up with Motorola Solutions sees 5G-based MCX solution brought into operator’s portfolio for public safety organisations.
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Finance & StrategyRe-booting Plusnet cuts jobs, ‘streamlines’ operations
BT’s no-frills broadband brand posts another year of decline as it resets and restructures.
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B2BOne Touch Switching gathers momentum as attention turns to enterprise
Connected North: TOTSCo CEO Paul Bradbury talks up first several months of OTS in action, with lessons and technology now being put to use in enterprise switching trials.
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Venturing & InvestmentsDeutsche Telekom invests in voice AI startup ElevenLabs
Group’s corporate venture arm T.Capital splashes out on a strategic stake in UK-based artificial intelligence voice startup ElevenLabs with intentions to roll out the popular tech to customers.