All Digitalisation articles – Page 5
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Strategy & ChangeEmbrace the era of “never normal” — Teradata CTO Stephen Brobst
Telcos must learn from financial services peers and embrace disruption as a welcome driver of innovation. Resilient telcos that use data-driven insights to innovate will thrive, while brittle players that oppose disruption will atrophy.
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Partnerships & AlliancesM-PESA gets interoperability boost in Kenya
Airtel, Telkom, and Safaricom customers granted access to M-PESA till payments. Central Bank of Kenya says first phase will “deepen digitalisation” for businesses. Airtel Money and T-kash equivalents still some way off.
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Public AffairsBT leads social tariff calls, hikes mobile prices
Cost of living crisis puts BT’s (and rivals’) mobile price increases in perspective, despite Group calls for more social tariffs. BT’s Home Essentials one of several on offer, but more to be done to support vulnerable customers. Time for rivals to pull their weight, says BT’s policy director. Mobile ...
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Partnerships & AlliancesBT flags new contract with Deutsche Post DHL
The two groups have been working together since at least 2010. Focus on building a sustainable and cloud-based network to underpin supply chains.
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Network & InfrastructureBT’s Allera: “we got it wrong” on digital switch-over
BT Consumer CEO Marc Allera hits pause on Digital Voice rollout amid public backlash about impact on elderly and vulnerable customers. Analogue-to-digital migration set to continue for those that want it, while BT deploys safeguards to assure concerned customers.
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Public AffairsÁlvarez-Pallete lambasts regulators for being stuck in the past
If WhatsApp et al are not regulated, then neither should Telefónica, he says. Álvarez-Pallete accuses Spanish regulator of dragging its feet over reforms.
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Strategy & Change5G will give B2B its 4G moment — Geldmacher at REACH forum
It’s time for telecom operators to get in front of enterprise CIOs and start working on joint initiatives. 5G will change B2B services to the same extent 4G revolutionised B2C.
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OperationsDT outlines ‘digital experts’ upskill target
2021 Annual Report sets 17% digital workforce target within three years. Places emphasis on in-house digital upskilling; recruiting outside digital talent seen as “challenging”. Overall FTE headcount drops 4% year-on-year, but Group still manages to hire more than 8,000 employees outside the USA with focus on IT and technical ...
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Strategy & ChangeMehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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Suppliers & SCMTelcoX research finds hyperscalers ascendant but not entrenched at Vodafone
TelcoX ‘voice of the customer’ insight into how Vodafone employees perceive Techverse and Dataverse suppliers. Vodafone remains work in progress for AWS and Google. Opportunities for vendors to sharpen their differentiation. Chinese vendors Huawei and ZTE retain significance despite tough externalities. Vodafone executives aligned on value of data, held ...
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PremiumEuropean fragmentation takes centre stage at MWC
Vodafone execs Nick Read and Joakim Reiter take part in MWC 2022 keynotes to deliver consistent messages on “life or death” matter of digital transformation. Pair demands government collaboration once again. Cites Spain’s digitalisation approach as a “blueprint” for countries throughout Europe.
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Public AffairsTearful DT tech boss urges sector to “be human”
Claudia Nemat calls for industry to step up on sustainability and human-centred tech development, amid wave of global crises. DT adapts MWC presence in light of Ukrainian situation. “Intensive discussions” took place over event withdrawal. Robbie Williams demo cancelled.
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Partnerships & AlliancesE.ON taps Vodafone for IoT-backed water meters
Vodafone Germany set to deploy 1,000 “intelligent” meters to detect pipe damage and conserve resources. Plug and play technology aims to hasten deployment and meet anticipated future demand.
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M&ATelefónica preps new vehicle for digital M&A in Brazil
Local operating business Vivo indicates it may channel deals through a new platform as it seeks to build out its digital services ecosystem. Move would extend Vivo’s control over M&A and provide an alternative route to Telefónica’s central Wayra and Tech divisions.
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Public AffairsTelco inflation playbook: raise prices, cut costs, embrace digitalisation
Tough times ahead for telco customers, employees, and suppliers, as inflation drives price hikes, capex and opex control, and ongoing workforce reductions. Inflation-linked contracts to boost service revenue and outpace rising costs. Digital transformation efforts seen as key to cost savings.
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Strategy & ChangeT-Systems plots expansion in Spain
T-Systems Iberia targets 1,000 employees in Granada by 2025. Iberian unit certified as Group delivery partner for Amazon Connect. Centre of Excellence planned for Barcelona.
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Products & ServicesDT to join NFT craze
Operator will open up its own platform in the coming months. Claims clients will not require specialist NFT and crypto knowledge to get started.
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Strategy & ChangeDT’s Leroy backs Greek digitalisation plans
Head of Europe Dominique Leroy joins the campaign trail to promote Greek investment via OTE minority subsidiary. €3bn full-fibre investment plan in action to support national digital transformation. Bureaucracy remains a sticking point.
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Public AffairsÁlvarez-Pallete warns of dangers of “digital slavery”
Telefónica Executive Chairman asserts that societal imbalance and data exploitation are risks that must be addressed as the world’s economies are digitised. Dire warnings of ‘slavery’ fit with Group commitments on creation of a digital rights framework that would see operators positioned as trusted partners.
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Innovation (R&D)DT’s Nemat puts focus on the human factor at heart of AI
Nemat suggests there should be a ‘Hippocratic Oath’ for AI software engineers. DT programmes in place to reduce energy consumption and bias when training machines.