All Digital transformation articles
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Suppliers & SCMAmdocs cements role in T-Mobile’s tech team
US services player becomes latest tech group to flag involvement in major customer IT refresh at T-Mobile, following Ericsson, OpenAI, and Netcracker.
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Analyst BriefingTelefónicawatch: Europe’s DNA re-code
Analyst Briefing: Round-up of developments at Spanish incumbent, as it continues efforts to secure regulatory change across Europe, cut back its presence in Latin America, and tap into growing demand for sovereign and secure infra. Read more…
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Network & InfraMoving fast to fix things: how AI-driven network assurance is reshaping global telecoms
As telcos intensify their drive toward automation and autonomy, assurance becomes the cornerstone of transformation. Learn from North America’s pioneering migrations to Europe’s multi-OpCo transformations how AI-driven, data-centric OSS evolution is reshaping network reliability, service quality, and customer trust…
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Strategy & ChangeCelfocus data chief: telcos must balance optimism with pragmatism to power up AI
Telco roadmap: How do communications giants move from data silos to intelligent operations? Data and analytics leader Sofia Esteves cites real-world AI-driven success stories to illuminate why true transformation means rethinking not only systems, but also mindsets…
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Venturing & InvestmentsDT backs German drones player in latest defence push
Operator draws capital from its €2bn Tech Fund to back Quantum Systems and set up collaboration on development of solutions to protect critical infrastructure. Move sees DT press forward with wider defence industry expansion …
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Suppliers & SCMTata wins big as Virgin Media O2 outsources IT — report
UK operator said to have signed a billion-dollar deal with Indian IT services giant. VM O2 has been handed a mandate from Madrid to modernise systems and processes, and has mooted a major external sourcing agreement to come…
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Network & InfraThe service assurance gap: why ‘make do and mend’ fails modern networks
As network cloudification accelerates, a critical gap is emerging between next-generation ambitions and rapidly ageing service assurance systems. Explore the strategic roadmap for replacing outmoded operations with AI-enabled, closed-loop automation that drives business value.
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InterviewLandolina’s “be useful” philosophy: steering Cellnex towards stronger MNOs, digital Britain
Interview: With the telecoms sector at an inflection point, Gianluca Landolina sees opportunity in channelling simplicity and sustainability, as the Cellnex UK CEO shares the strategic logic behind neutral host expansion and why fewer, stronger MNOs are key to the infraco and national resilience.
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M&AOptimising Orange offloads fleet management business
Orange Business offloads Océan, its French fleet management unit, in the Group’s latest strategic move to offload non-core assets and refocus on traditional telecoms offerings…
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PeoplewatchDT tech changes continue with Croatian CTIO switch
Hrvatski Telekom changes tech leadership, as CTIO Boris Drilo heads out to take on a central B2B transformation role within parent Deutsche Telekom.
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M&ATelefónica makes another Hispam withdrawal: pockets $380m Ecuador deal
Spanish group secures another wadge of cash to pay down debt by completing a sale of Telefónica Ecuador to regional peer Millicom. While Telefónica cannot get out of Hispanoamérica fast enough, Millicom is bulking its regional business up and out, talking up Ecuador as a “high potential market” with “solid” macro fundamentals.
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B2BMásOrange seeks bigger enterprise role with Digital+O unit launch
Spanish telco launches new digital B2B services subsidiary to offer tailored digital transformation solutions to businesses, continuing its push to expand and develop new offerings in the segment…
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Network & InfraVirgin Media O2 pursues faster fibre build with upskilling scheme
The Single Visit Install programme speeds up fibre installations for nexfibre customers, part of a wider VM O2 initiative to transform customer experience and fix historic negative feedback.
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TechnologyOrchestration, not Automation, is telco’s real growth engine
Telcos have heavily invested in automation, yet still struggle to scale. The issue is that digitising silos simply replicates bottlenecks. Discover why orchestration is the true growth lever for integrating systems, accelerating revenue capture, preparing for AI, and building a competitive edge for the 6G and AI era.
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TechnologyFrom pipes to platforms: how AI and data can rewire the telco future — right now
Telcos generate vast amounts of data yet often lag AI-native challengers and face shrinking monetisation windows. New EDB research identifies a select few telcos already gaining significant advantage by embracing a sovereign platform model. Discover the six best practices used by top performers…
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PeoplewatchNuuday brings in ex-Vodafone IT architect to lead ServCo’s ‘harder’ next phase
Carlos Moreno Alonso appointed CTIO to lead TDC Group subsidiary’s ongoing digital transformation project.
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TechnologyCase study: Vodafone seeing tangible AI success in the field
Vodafone and Celfocus unveiled early but striking results in embedding AI into field operations — cutting repeat visits and harmonising quality — to both accelerate the operator’s zero-touch ambitions and sharpen customer focus.
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TechnologyAI data liberation: inside Boost’s escape from the telco legacy trap
Fragmented legacy systems are preventing telcos from capitalising on their data and AI. Boost Mobile defied industry orthodoxy by adopting Wavelo’s event-driven architecture, creating an agile platform to liberate data, enhance customer experience, and be ready for the next wave of AI innovation. Learn more…
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InterviewT-Systems’ Jonczak revs AI engine for position as “trusted powerhouse” in Europe and beyond
Deep Dive: T-Systems is targeting a step-change in AI-driven B2B revenue growth through 2027, and also pivotal to Deutsche Telekom’s goal of €800m in internal ‘impact’. Moving beyond “Santa Claus-style” product push, new AI chief Magdalena Jonczak is leading transformation towards co-creation, and establishing division as Europe’s “trusted powerhouse” in sovereign AI. Learn more…
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Deep DiveLegendary corporate raider reveals 3% Vodafone stake
Deep Dive: Following Liberty Global’s sharp exit, billionaire Martin Ebner has emerged as a prominent shareholder. The investor, known for forcing major change at Swiss firms, is now fourth on the shareholder roster, leaving the market to ponder the activist’s next move.