All Digital transformation articles
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Strategy & ChangeVodafone Portugal playbook: transforming telecom payments from utility to strategic differentiator
Case study explores how Vodafone Portugal partnered CMAS to overhaul legacy back office infra with w2bill streamlining workflows, securing sovereign data, accelerating time-to-market, and driving a thousandfold increase in monthly digital transactions.
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PeoplewatchOrange Peoplewatch: Group switches out security chief
The latest roundup of senior people moves at the French telecoms giant, including the appointment of a fresh Group-wide security chief to drive forward its trust-building mission, and a CTO switch-out in the telco’s domestic market.
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InterviewBattle scars and skin in the game: VOIS breaks out from Vodafone’s captive shared services
Deep dive: by stepping out of the shadow, the once-captive telco shared services business is rewriting the playbook for commercial enterprise ‘shared intelligence’ as a standalone powerhouse. With Accenture on side, and tapping Vodafone Business and others for go-to-market, leaders Gary Adey and Chris Meads tell TelcoTitans that VOIS is an increasingly ‘big lever’ for its parent to pull…
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Strategy & ChangeOrange’s AI supremo Steve Jarrett: ‘There’s no magic, it’s just doing our job’
Steve Jarrett, Orange’s Chief AI Officer, talks through how the operator is going to execute — and validate — the value gains it is targeting, as part of new Trust the Future strategy. Key challenges revolve around culture, data governance, and agent development and management, he says.
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Network & InfraNetwork operators warned: kickstart automation now or risk devaluation
Amid intensifying market consolidation, network operators can ill afford to be found delaying automation. A new white paper from FNT Software and Inmanta argues for an incremental strategy, coupling unified inventory with intent-based orchestration. Discover how BICS and Freedom Fibre leverage this ‘living model’ to slash operational costs and accelerate time-to-market…
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PeoplewatchDT−Orange procurement JV names new CEO
BuyIn appoints current finance and HR chief Michael Rubas as its new CEO, as Béatrice Felder retires. Move comes as the JV seeks to create additional value in the coming years through digitalisation and pricing optimisation…
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InterviewBoldyn’s marathon man: Brendan O’Reilly on building ‘win‑win’ shared networks for the UK
Interview: Boldyn’s UK&I CEO draws lessons from Olympic‑grade collaboration to map a shared‑success playbook — revealing how long‑term partnerships are set to underpin the UK’s 5G and national digital infrastructure leap, and where everyone, from MNOs to local government, wins together.
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InterviewFix telco CPQ to accelerate B2B expansion
Interview: Telcos have spent years modernising, yet enterprise quoting remains stubbornly manual and error-prone. CSG’s Greg Tilton lays out why generic CPQ fails at scale — and how going telco-native can unlock speed, margin control, and serious B2B upside, as well as restore CFO confidence…
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Suppliers & SCMAmdocs cements role in T-Mobile’s tech team
US services player becomes latest tech group to flag involvement in major customer IT refresh at T-Mobile, following Ericsson, OpenAI, and Netcracker.
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Analyst BriefingTelefónicawatch: Europe’s DNA re-code
Analyst Briefing: Round-up of developments at Spanish incumbent, as it continues efforts to secure regulatory change across Europe, cut back its presence in Latin America, and tap into growing demand for sovereign and secure infra. Read more…
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Network & InfraMoving fast to fix things: how AI-driven network assurance is reshaping global telecoms
As telcos intensify their drive toward automation and autonomy, assurance becomes the cornerstone of transformation. Learn from North America’s pioneering migrations to Europe’s multi-OpCo transformations how AI-driven, data-centric OSS evolution is reshaping network reliability, service quality, and customer trust…
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Strategy & ChangeCelfocus data chief: telcos must balance optimism with pragmatism to power up AI
Telco roadmap: How do communications giants move from data silos to intelligent operations? Data and analytics leader Sofia Esteves cites real-world AI-driven success stories to illuminate why true transformation means rethinking not only systems, but also mindsets…
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Venturing & InvestmentsDT backs German drones player in latest defence push
Operator draws capital from its €2bn Tech Fund to back Quantum Systems and set up collaboration on development of solutions to protect critical infrastructure. Move sees DT press forward with wider defence industry expansion …
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Suppliers & SCMTata wins big as Virgin Media O2 outsources IT — report
UK operator said to have signed a billion-dollar deal with Indian IT services giant. VM O2 has been handed a mandate from Madrid to modernise systems and processes, and has mooted a major external sourcing agreement to come…
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Network & InfraThe service assurance gap: why ‘make do and mend’ fails modern networks
As network cloudification accelerates, a critical gap is emerging between next-generation ambitions and rapidly ageing service assurance systems. Explore the strategic roadmap for replacing outmoded operations with AI-enabled, closed-loop automation that drives business value.
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InterviewLandolina’s “be useful” philosophy: steering Cellnex towards stronger MNOs, digital Britain
Interview: With the telecoms sector at an inflection point, Gianluca Landolina sees opportunity in channelling simplicity and sustainability, as the Cellnex UK CEO shares the strategic logic behind neutral host expansion and why fewer, stronger MNOs are key to the infraco and national resilience.
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M&AOptimising Orange offloads fleet management business
Orange Business offloads Océan, its French fleet management unit, in the Group’s latest strategic move to offload non-core assets and refocus on traditional telecoms offerings…
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PeoplewatchDT tech changes continue with Croatian CTIO switch
Hrvatski Telekom changes tech leadership, as CTIO Boris Drilo heads out to take on a central B2B transformation role within parent Deutsche Telekom.
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M&ATelefónica makes another Hispam withdrawal: pockets $380m Ecuador deal
Spanish group secures another wadge of cash to pay down debt by completing a sale of Telefónica Ecuador to regional peer Millicom. While Telefónica cannot get out of Hispanoamérica fast enough, Millicom is bulking its regional business up and out, talking up Ecuador as a “high potential market” with “solid” macro fundamentals.
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B2BMásOrange seeks bigger enterprise role with Digital+O unit launch
Spanish telco launches new digital B2B services subsidiary to offer tailored digital transformation solutions to businesses, continuing its push to expand and develop new offerings in the segment…