Agentic AI forces telcos to rethink data, skills, network operations

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Source: Vodafone

Orange, Vodafone, and Telenor execs consider AI’s toughest challenge to be capturing human expertise, organisational context, and the guardrails needed to let agents acts safely.

This article includes:

  • Themes: Agentic AI; AI governance; Autonomous networks; Data federation; Data quality; Fault management; Human-in-the-loop automation; Network automation; Network observability; Network operations; Operational transformation; Root cause analysis; Service-level agreements (SLA); Zero-touch operations.
  • Events: FutureNet World.
  • People: Afnan Ahmed; Alexis Koalla; Mabel Pous-Fenollar; Thomas Nilsson.
  • Geographic: Asia; Côte d’Ivoire; France; Nordic region; Romania; Senegal.
  • Organisations: Elisa; Elisa Industriq; Orange; Polystar; Telenor; TM Forum; Vodafone.

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