All Digital transformation articles
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Weekly BriefingsOrangewatch Briefing: execs bang M&A drum; high hopes on IPCEI and AI
In this issue, we report on presentations by Orange’s leadership at the AGM, with Group CEO Christel Heydemann and new Orange France CEO Jérôme Hénique taking the floor.
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Financial & PerformanceDigi ‘adapting as we go’ after a testing start in Belgium
Closely-watched new entrant has already been forced to “resize” and “rescale” its business in the first few months of operation.
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PeopleEx-Vodafone chief Colao takes board seat at Wireless Logic
Vittorio Colao joins the Board of Directors at UK-based IoT connectivity provider (and MVNO using BT’s network), after the business agrees to sell a minority stake to General Atlantic.
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PeopleMagenta Telekom picks Kicker to boot up tech shifts
Former exec Thomas Kicker returns to Magenta Telekom to fill CEO vacancy after a stint at security partner cyan.
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TechnologyCellnex recruits AI in fightback against dodgy landlords
CEO of Europe’s largest tower group highlights use of data analytics to identify strategic risks affecting its 120,000+ sites across region, amid ‘indecent’ moves by land aggregators.
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M&AVirgin Media O2, Daisy combine in B2B in hunt for growth
Operator to merge enterprise and IT services segments with Daisy, creating a new joint venture to serve “hundreds of thousands” of UK administrations and businesses. VM O2 CEO Lutz Schüler says move marks a “big step forward” in improving B2B performance…
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PeopleBT raids DT for next Digital chief to drive transformation
Deutsche Telekom CIO Peter Leukert lined up as Chief Digital Officer and head of BT’s Digital function, a permanent replacement for Harmeen Mehta and relieving Howard Watson of his interim dual brief.
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eBookIndustry-First eBook: How MNOs Use Digitization to Optimize Network Planning & Rollout
This guide offers proven strategies, real-world examples, and actionable steps to help MNOs close the gap between as-planned and as-built - unlocking faster rollouts, better decisions, and a more competitive edge.
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Weekly BriefingsOrangewatch Briefing: the impact of geopolitical turmoil; sparks fly in Spain
In this issue, we report on Orange’s Q1 FY25 earnings call with a focus on data sovereignty and sharpening competition in France…
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Strategy & ChangeBT Business CTO on nailing telco’s complex TaaP dance
Colin Bannon issues stark warning about challenges of Telco-as-a-Platform shift, but boasts of benefits drawn down in BT’s journey so far.
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PeopleEx-BT digital chief Harmeen Mehta joins Equinix
Transformation chief and ‘AI leader’ takes to new Californian digs as Equinix CDIO, tasked with driving digital transformation and innovation strategy.
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PeopleVodafone appoints Anne-Françoise Nesmes in latest Board reshuffle
Group appoints former Smith & Nephew finance chief to Board of Directors as part of latest reshuffle. Chair van Boxmeer highlights Nesmes’ expertise in finance, IT, and shared services transformation…
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TechnologyTelefónica Hispam duo bring in Netcracker for BSS update
Telefónica’s units in Ecuador and Uruguay push transformation agenda with adoption of new tools within Netcracker’s Digital BSS suite.
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PeopleStruggling Vodafone Germany changes Strategy & Transformation chief
Consultant Sven Müller brought in to drive turnaround effort from new position on the OpCo’s Executive Committee.
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Network & InfrastructurePhotonic networks: Orange and Telefónica predict energy gains, 6G benefits
European operator duo highlight the potential for all‑photonics networks to play an important role in achieving net zero goals in the near‑to‑mid term, also envisaging their role in future network technology.
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Operations25 years in the making: Celfocus primed for telco AI era
As Celfocus marks 25 years of bridging telco and tech, CEO Álvaro José Ferreira shares insights on AI’s transformative wave, including how the EMEA systems integrator empowers SPs through data-driven innovation, automation, and strategic partnerships with hyperscalers like AWS and Google.
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Strategy & ChangeBT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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Innovation (R&D)Vodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
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Strategy & Change2024 vendor review: Telcos start feeling benefits of TechCo pivot
2024 may be the year telcos truly started to become TechCos, with GenAI, open RAN and cloud-native platforms reshaping CX, NetOpps and the industry landscape. Dive into how operators are overcoming transformation challenges, collaborating with vendors, and unlocking new revenue opportunities in this game-changing year. Available to all registered users…
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Strategy & ChangeSnowflake’s telco manifesto: Making the leap from TechCo to BizCo
Snowflake’s approach to telco focuses on enabling data-driven transformation, underpinning the collaboration, consistency and clarity that deliver measurable financial reward. From energy management to GenAI integration, the AI data cloud provider is partnering telcos to drive greater operational efficiency and unlock new enterprise opportunities in the digital era. Read more…