All Digital transformation articles
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OperationsVodafone cuts ribbon on Portuguese cybersecurity hub
Telco unveils new Global Cyber Centre in Lisbon, with plans to develop new cybersecurity tools and integrate third-party solutions to serve international customers. Group says the new facility reinforces Portugal as a key cybersecurity “hub”…
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M&ATelefónica absorbs Altostratus in latest B2B rejig
Operator to integrate Altostratus into broader cloud and security division, seeking to simplify operations and strengthen team collaboration in the “latest step” of Telefónica Tech’s transformation.
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Operations‘Reimagine, rethink, rewire’: BT wants AI to go beyond mere cost-cutting
DTW Ignite: Peter Leukert, Claire Gillies, and Gabriela Styf Sjöman showcase BT’s effort to get to the true value of AI: new revenue streams, strengthened customer trust, and reimagined network operations…
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Strategy & Changegiffgaff preps fintech side hustle as new CEO eyes deeper customer ties
MVNOs World: Innovative MVNO’s boss Kate Dohaney sees telco connectivity as mere ‘table stakes’ in the AI era and is exploring new routes towards value creation, including events, financial services, and education.
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Network & InfraVodafone breaks out of PoC jail with autonomous networks ‘killer app’
DTW Ignite: Vodafone and Google Cloud are pushing beyond proof-of-concept theatre, setting out a ‘pragmatic’ blueprint for closed-loop operations where digital twins help build the trust required for real-world network autonomy.
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Strategy & ChangeUtility Warehouse eyes broadband and mobile opportunities as it chases convergence
In depth: Multi-play broadband and utilities provider unveils a five-year plan to drive up mobile, broadband, and insurance, while tapping an AI commercial opportunity. UW may be a litmus test as UK altnets develop retail strategies to go beyond connectivity…
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Partnerships & AlliancesTCS ‘more than a systems integrator’ as Vantage completes AI-powered platform rollout
Tobias Steinig, Chief Digital Officer at Vantage Towers, says LIRA platform now live across ten-market footprint, aimed at simplifying landlord interactions to create operational efficiencies and accelerate go-to-market.
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Strategy & ChangeCapita: rewired for agentic AI, and inviting telcos onboard
Interview: With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Chief AI & Product Officer Sameer Vuyyuru explains why telcos should be watching closely.
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Strategy & ChangeOrange cloud boss highlights need for AI ‘blueprint’ to drive tech’s traction
Philippe Ensarguet sees organisational change, not technology, as the biggest barrier to AI adoption at scale.
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Public AffairsDT strikes ‘balanced’ wage deal with trade union
Operator says new collective bargaining agreement with German union reps still leaves enough in the Group pot for network investment, despite acquiescence to wage rises and protection from dismissal for certain employees. HR chief Birgit Bohle describes deal as “balanced”, after DT execs have indicated previous framework was “too generous”…
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PeoplewatchT-Systems taps Indian talent pool for new AI chief
Appointment of Ramesh Revuru as Chief AI Officer reflects parent Deutsche Telekom’s wider AI push and underscores growing role of Indian operations in T-Systems’ delivery of projects and products. The provider has been on a major AI recruitment push as it looks to generate €200m in revenue from the tech this year…
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Network & InfraVM O2 says AI and digital twin are solving fixed network faults faster
UK operator is reducing its fixed network back‑office workload and speeding fault resolution through automated decisioning, having revamped its data architecture to support quicker insight and action…
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Network & InfraDeutsche Telekom steps up Europe NatCo integration
Chief Financial Officer Christian Illek says DT is getting “hands on” with its network of European businesses, in an effort to extract more efficiencies from its regional scale. Targets for ‘harmonisation’ include procurement, network roadmaps, and infrastructure assets. But full centralisation is off the agenda…
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PeoplewatchDeutsche Telekom Peoplewatch: Höttges shores up Board of Management with deal renewals
The latest roundup of DT people moves sees three top bosses sign up to new contracts and provide some steadiness and security after the recent sudden resignation of tech chief Abdu Mudesir. While greenlighting those deals, the Group’s Supervisory Board completes a tech-focused refresh of its own ranks. Elsewhere, T-Systems fills out its newly elevated defence unit and T-Mobile Poland and Telekom Deutschland make senior tech appointments.
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PeoplewatchDT poaches Allianz exec to lead domestic IT refit
Operator snags insurance giant’s Head of Global Enterprise & IT Architecture to lead high pressure, AI-infused transformation efforts at its German business…
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Partnerships & AlliancesTelefónica Tech taps CrowdStrike to give SOCs an AI upgrade
Operator adopts CrowdStrike’s Charlotte AI AgentWorks platform to help automate cybersecurity responses at Security Operations Centres. The partnership aligns with broader plans to invest more heavily in cybersecurity to drive B2B growth…
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Financial & PerformanceTelefónica FY25 in-depth: Transform & Grow to-do list remains long
Group maintains growth across FY25, but underneath headline numbers reports another mixed performance across ‘core’ quad of European OBs and Vivo, with Brazil and Spain in growth but Germany and UK searching for revival.
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Strategy & ChangeVodafone Portugal playbook: transforming telecom payments from utility to strategic differentiator
Case study explores how Vodafone Portugal partnered CMAS to overhaul legacy back office infra with w2bill streamlining workflows, securing sovereign data, accelerating time-to-market, and driving a thousandfold increase in monthly digital transactions.
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PeoplewatchOrange Peoplewatch: Group switches out security chief
The latest roundup of senior people moves at the French telecoms giant, including the appointment of a fresh Group-wide security chief to drive forward its trust-building mission, and a CTO switch-out in the telco’s domestic market.
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InterviewBattle scars and skin in the game: VOIS breaks out from Vodafone’s captive shared services
Deep dive: by stepping out of the shadow, the once-captive telco shared services business is rewriting the playbook for commercial enterprise ‘shared intelligence’ as a standalone powerhouse. With Accenture on side, and tapping Vodafone Business and others for go-to-market, leaders Gary Adey and Chris Meads tell TelcoTitans that VOIS is an increasingly ‘big lever’ for its parent to pull…