All Digital transformation articles
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Vendor VoiceProdapt: Domain specialist service providers can help telcos go beyond opex reduction
Telcos should zoom out of their opex focus and pursue the top‑line improvement potential inherent in their networks with enterprise customers, believes Prodapt.
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Network & Infrastructure‘Show me the money’: vHive’s economic case for autonomous Tower Digital Twins
The TowerCo opportunity is no longer principally a real estate play, as traditional players work to extract more value from physical assets, and neutral infra players expand ambitions. vHive presents hard cash evidence supporting digitisation as key to unlocking a new level of economic worth.
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Suppliers & SCMSAP trumpets role in transformation gains at BT
ERP player SAP declared success for solution deployments fulfilling commitments made in a strategic partnership signed in 2019.
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Strategy & ChangeBlackstone targets ‘compelling’ digital infra gains
Investment behemoth wants to more than double the value of its infrastructure business, aided by AI-fuelled growth in data centre capacity and other digital assets.
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Strategy & ChangeBT Business to slash product portfolio as CEO Burger lifts lid on strategy
B2B division to “do fewer things” in bid to drive efficiency, focus on customer outcomes, seek growth.
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Network & InfrastructureVodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Products & ServicesIn depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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EventsDeutsche Telekom calls for industry support to solve challenges of driving AI at scale
During Fyuz, DT’s Jochen Appel said that “the question is not ‘where do we use AI’; the question is, ‘where do we not use it’?
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Strategy & ChangeDT steps up ‘cloudification’ with Amazon to tame its IT jungle
Peter Leukert outlines the main challenges of pivotal Route 60 cloudification programme, particularly around securing management support and bedding in cultural and organisational change to accompany technology investments.
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Venturing & InvestmentsTomorrow Street goes transatlantic for full SCALEUP X cohort
Vodafone–Technoport JV finalises list of 20 scaleups on 2023 iteration of acceleration programme.
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Products & ServicesVodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.
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EventsT-Mobile will ‘lean into’ wireless partnerships, vows wholesale chief
T-Mobile Wholesale chief says it is “open for business” for Wireless-as-a-Service tie-ups, targeting IoT players, MVNOs, and startups. Partner-focused tech stack readied after BSS overhaul with Netcracker. AI- and Web3 - enabled services seen as offering fresh wave of growth opportunity. Alongside IT revamp, T-Mobile has refined go-to-market ...
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EventsInterview: Chema Alonso on building Telefónica’s API place
Telefónica’s Chief Digital Officer expects Open Gateway APIs to begin having revenue impact in current fiscal year, with first products being launched in Brazil.
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Products & ServicesVodafone Business heralds Boundless Working portfolio
Portfolio aims to provide digital and mobile-first solutions focused on accelerating workplace transformation.
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Network & InfrastructureVodafone’s Scott Petty talks up ODA’s importance for 5G apps
DTW23 - Ignite: CTO highlights need to build network abstraction layer to avoid missing the 5G SA opportunity.
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Strategy & ChangeBT’s CEO-elect unafraid of ‘new bets’ but warns against gambles beyond core strengths
DTW23 - Ignite: Telia CEO Allison Kirkby offered cautious optimism for the telco industry, urging operators to place new bets but only if connectivity is the core focus.
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Network & InfrastructureMagyar Telekom agrees network investment in exchange for tax breaks
MoU with Hungarian state will see outdoor 5G network coverage extended to nearly 99% of population by 2026, up from current 60%.
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Strategy & ChangeBT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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Strategy & ChangeDT ‘cloudification’ delivers sustainability and business benefits
More than 60% of core IT applications migrated to the cloud.
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InterviewInterview: Sitetracker chief sees “no limits” for driving telco infra efficiencies
In an interview with TelcoTitans, CEO Giuseppe Incitti positions Sitetracker to support telcos in delivering their ”next year of efficient operations”, as well as discussing new directions the infrastructure asset and project manager is taking. Adding to ‘scale’ clients, the provider has now opened its doors to smaller innovators ...