AI (Machine Learning) & Automation – Page 17
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Innovation (R&D)New TelcoX research from TelcoTitans: state-of-play with Vodafone’s data drive
Survey provides exclusive insight into Vodafone executives’ perceptions of key suppliers. Including special focus on where operator is at with data adoption, to drive efficiencies and speed to market. Top ongoing challenges include organisational and technical bottlenecks.
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Strategy & ChangeElsewhere in Telefónica Group: €100m spent on HQ digital refurb
Telefónica splashes out €100m on HQ digital refurb; Prosegur plots LatAm expansion with “ally” Telefónica.
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Vendor VoiceInterdependence Day — taking testing out of the lab
Test and assurance specialist Spirent spoke to TelcoTitans’ Vendor Voice and highlighted how the ongoing reinvention of telecoms networks is necessarily being accompanied by a reset regarding resilience. With cloud-native services and applications becoming the new standard as next-generation networks gain prominence, Spirent is urging operators to ‘take testing ...
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Venturing & InvestmentsWayra buys into robotics startup
UM Autonomous Systems attracts €2.3m investment. Wayra additionally backs software solution developer Cobrainer.
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Vendor VoiceThe Telco-Techco differentiator: unleashing strategic data — Teradata
The value of data multiplies significantly once you integrate it. Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer experience improvement and operational efficiency, presenting a springboard for strategic reboot. Embracing data as mission-critical must be led from the top. Hyperscale partnerships provide an ...
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Venturing & InvestmentsVivo transaction carries Telefónica Tech into Brazilian IoT space
Telefónica’s expansive growth areas division furthers its international ambitions by negotiating a tie-up with Vivo on IoT and analytics-based services. Deal mirrors an August transaction that gave Telefónica Tech an interest in Vivo’s cloud and security business.
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Suppliers & SCMViavi dives into Vodafone Portugal’s network analytics
Portuguese OpCo’s automation drive key motivator for deployment of Viavi monitoring tech.
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Venturing & InvestmentsDT’s RAN buddy Cellwize gets HPE investment
Automated RAN platform provider and Deutsche Telekom Capital Partners’ investment Cellwize takes cash injection from Hewlett Packard Enterprise’s Pathfinder venturing programme.
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Products & ServicesBT ramps up security focus with Eagle-i launch
Platform takes “proactive approach” to cybersecurity. Slimmed-down partner portfolio and Safe Security investment tagged as key enablers of new approach.
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PremiumElsewhere in BT Global: ThousandEyes tool integrated
Cisco-owned network intelligence tool integrated; emergency alert system contract bagged.
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Innovation (R&D)Froment-Curtil highlights TOBi’s expanding role amid digital focus
TOBi now present in 15 Vodafone markets, although maturity of deployments varies. Aim is for TOBi to take over 100% of inbound conversations and limited sales transactions. Froment-Curtil sets out his stall as Group CCO.
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Strategy & ChangeElsewhere in Telefónica Infra-Tech: smart services drive in Huelva
Cloudflare and Tableau deployments highlighted; Group at forefront of smart services drive in port city of Huelva.
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Vendor VoiceTeradata: Telcos can’t afford to wait on CX digitalisation
Telco investment in best-in-breed tools has embedded data silos that need to be opened to complete the customer picture in a data-driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...
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Partnerships & AlliancesDeutsche Telekom IT Solutions ties with AWS for DevOps focus
New taskforce to adopt agile working methods with AWS engineering support. First project will focus on AI-based customer assistance solution from November.
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PremiumTEAC UK edge startup Ori adds KX analytics
Speedy analytics and edge compute platform for enterprises. Another step in BT’s private edge network ambitions.
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PremiumElsewhere in BT Technology: ADTRAN acquires ADVA
BT networking partner duo join forces as ADTRAN Holdings; growing need for data fabric architecture underlined by BT’s Perkins.
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PremiumElsewhere in BT Global: EE adopts VMware software
Technology partner driving force behind EE’s cost-reduction push; Group flags CyberFirst partner status.
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Strategy & ChangeElsewhere in T-Mobile US: identity verification solution on trial for call scamming
TMUS’s B2B push moves forward with Lumen and Volkswagen tie-ups; NatCo stamps down on call scamming; AstrumU ramps up military vet recruitment drive.
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PremiumTelefónica’s alarms JV adds new smarts
Commercial efforts have taken a toll on ARPU at Movistar Prosegur Alarmas.
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Strategy & ChangeElsewhere in Vodafone Europe: partnerships secured to showcase 5G
Vodafone OpCos secure partnerships to showcase 5G use-cases in Germany, Greece, and Italy.