All TelcoTitans.com articles in BTwatch #330
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PeopleOpenreach Scotland names Service Delivery lead
Jenni Macfarlane becomes business’ first female Service Delivery Director.
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Enterprise (B2B)Dublin up: BT Ireland relocates B2B support
Move of service desk ops furthers expansion of BT’s workforce in Dublin. Transfer forms latest step in long-running customer experience transformation programme. Deep-Insight advising BT Ireland on customer-centric strategies.
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PremiumEquinox takes off as legal challenge looms
Openreach touts better-than-expected FTTP offer take-up. Equinox aimed at accelerating full-fibre adoption, but altnets could spoil the party with legal action.
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PremiumElsewhere in Openreach: Ofcom lays down the law
Copper exchange stop-sell progress; Ofcom lays down USO law.
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PremiumH1 FY21–22: Openreach enters fibre build phase two
Lonely position as sole BT unit posting positive results for the half year. CEO Clive Selley confident of future return on investment: FTTP rollout moving ahead of expectations; uptake supported by Equinox pricing deal and growing consumer demand.
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PremiumBT targets financial services with Cloud Control
BT’s Cloud Control for Financial Services aims to help firms take a ‘controlled approach’ to adopting cloud. Move builds on company’s pre-existing partnerships with public cloud providers.
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PremiumH1 FY21–22: Jansen trusts BT Global plan, despite setbacks
CEO focuses on the strategy, rather than current performance, to paint a picture of a viable future for the MNC-focused digital solutions unit. NPS remains a bright spot for Global, highlighting material gains from the BT transformation plan. Declining margins suggest work still to be done on recovery.
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Partnerships & AlliancesBT renews Middle Eastern partnerships
Long-running R&D tie-up gets extended, with BT’s engagement with Etisalat and Khalifa University stretching a further five years. BT Applied Research MD Tim Whitley among those involved.
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Digital ReportsBTwatch Report #330 – November 2021
Key stories include: Mixed bag for BT in Q2 | R&D grows in UK, UAE | EE: 5G golden ticket still to come | Infra JV talks shelved | State support needed for fibre build
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PremiumElsewhere in BT Enterprise: Shuter boasts RNLI collab
BT recognised for managed services improvements; Shuter boasts of RNLI partnership.
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PremiumOfcom seeks to protect BT public phone boxes
Regulator estimates that 6,000 BT kiosks have been converted under Adopt a Kiosk scheme. Stricter rules could protect about 5,000 phone boxes. Ofcom proposes other changes to USO including fax support and directories.
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PremiumH1 FY21–22: Legacy still a drag on BT Enterprise
Legacy declines continued to outpace new service and digital growth, while mobile wholesale losses dimmed Q2 performance. EBITDA performance buoyed by lower costs. Jansen remains confident in Enterprise’s ability to grow again as CEO Rob Shuter’s organisational changes and new operating model take shape.
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PremiumElsewhere in BT Consumer: Plusnet issues persist
More cricket on the schedule; Smart Benefits portfolio bolstered; and Plusnet email issues persist.
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PremiumCompelling 5G use-cases still to come, says EE
EE brand director concedes 5G marketing more difficult than when 4G arrived. Anticipates “a lot” of the 5G use-cases will not arrive in the short term. Next phase of rollout plan begins with indoor launch.
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PremiumH1 FY21–22: flat figures at BT Consumer do not curb Jansen enthusiasm
Consumer division sees revenue and earnings knock in Q2. Numbers show slow going on multi-play uptake, and star product and service lines being outshone by accessories. Executives remain bullish on the long-term growth promise of convergence, however.
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PremiumElsewhere in BT Technology: Adastral Park expanding
Adastral Park looks to expand; BT Labs names partner for IoT security; BT Sport involved in shared spectrum 5G broadcasting.
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PremiumBT wants to retain Huawei FTTP kit until 2030s
BT’s CTIO flags benefits of a converged core and legacy network closures.
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Partnerships & AlliancesBT’s McRae fights corner for Nordic giants, as peers swing for Eur-O-RAN
BT Chief Architect highlights value of local major NEPs, as European peers promote greater supply chain diversification. Remarks follow McRae support for Ericsson foray into open RAN orchestration. BT committed to open RAN as part of opportunity to ‘network-ify’ applications and functions in new markets. Analysys Mason-backed report highlights ...
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PremiumElsewhere in BT Group: Phones 4u saga continues
Phones 4u saga rolls on; BT joins in with COP26 target-setting.
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PremiumBT inches toward 100% coverage with OneWeb tie-up
State-backed satellite operator OneWeb snags distribution agreement with BT to launch satellite trials in 2022. Pair share 2028 target for 100% connectivity coverage.