T-Mobile says joint OpenAI platform now live, ‘paying dividends’
The Un-Carrier’s tie-up with OpenAI is now ‘touching customers’ and said to be bearing fruit by optimising handset upgrades…
This article includes:
- Organisations: AT&T; Deutsche Telekom; Ericsson; OpenAI; Red Hat; T-Mobile US (TMUS); UScellular; Verizon.
- Geographies: North America, United States of America (USA).
- People: Sam Altman; Mike Sievert.
- Themes: Artificial intelligence (AI); Business support systems (BSS); Churn; Customer data analysis; Customer experience (CX); Customer support; Device switching; Device upgrades; Digital channels; Dynamic billing; Enterprise (B2B); Enterprise resource planning (ERP); Handset upgrades; IT; IT overhaul; Mobile segment; Partnerships; Payment plans; Telco cloud; Trade-ins.
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