BT Consumer
-
Network & InfraEE levels up 5G SA ahead of rival’s counterattack
UK MNOs ranked: 5G standalone battle develops as EE boasts fruit of Ericsson tie-up to help retain its leadership position. Unified VodafoneThree is set to mount an improved response once promised investment flows through, but against European peers the UK’s MNOs look behind the times…
-
InnovationBT Active Intelligence: Solving customer problems through mobility insights
Interview: From telco startup to data scale-up, the BT Group data science unit is transforming mobility insights into commercial and societal value. Leader Steve Wiley explains how his team is applying a startup mindset and partnership model to unlock the power of geospatial data for enterprise clients, creating actionable intelligence from 25 billion daily data points. Learn more…
-
MarketingBT opts for Uncommon to take brand ‘beyond advertising’
New brand chief Cilesta van Doorn hails Uncommon Creative Studio as the agency of choice to cement the BT logo in “modern Britain”.
-
Financial & PerformanceRe-booting Plusnet cuts jobs, ‘streamlines’ operations
BT’s no-frills broadband brand posts another year of decline as it resets and restructures.
-
Financial & PerformanceBT vs. Vodafone: UK has a new largest telco for the first time this century
BT Group’s resurgence under Allison Kirkby has pushed its market cap beyond that of Vodafone for the first time in 25 years, but there are plenty of caveats to both operators’ performance, and the real winner could be Sunil Bharti Mittal…
-
Financial & PerformanceQ1: BT backers rewarded as confidence remains high
Q1 FY25–26: Group share price ticks up 50% in a year, boosted by Q1 earnings, suggesting Allison Kirkby’s new manager bounce has been sustained. Whether this will continue may well depend on BT’s ability to reverse current trends, as downtrodden business and consumer units continue to fall, despite Openreach best efforts…
-
Financial & PerformanceQ1 In depth: BT boss claims ‘solid start’ despite shaky numbers
Q1 FY25–26: CEO Allison Kirkby persistent in long term strategy, but first quarter results put things in perspective. BT Business the usual headache; BT Consumer finds positives despite the headlines; and Openreach cements its reputation as a resilient source of resilient good news…
-
Financial & PerformanceQ1 Guidance: BT unmoved by early trouble
Q1 FY25–26: Management reconfirms full-year guidance, with defiance made easier thanks to pessimistic outlook as laid out three months prior. Vague notions of ‘growth’ remain the target by the end of the decade…
-
Financial & PerformanceQ1 FY25–26: Openreach fibre machine keeps rolling
Access services business keeping up its relentless build pace, while connections are soaring. UK fibre’s pre-eminent multi-tasker shows build can be accelerated alongside strong take-up, but broadband losses continue to mount in the meantime…
-
Public AffairsOfcom yields, slashes UK spectrum fees — MNOs demand more
£60m annual reduction sees regulator modify ALF regime and tease softening of spectrum trading regime, but fails to silence criticism that move does not go far enough. Operators lobbying for Treasury to reinvest remaining £270m windfall back into rural 5G…
-
Network & Infra‘Fabulous’ ESN ‘back in delivery’, ticks off first milestones with EE, IBM leading the charge
CCW 2025: Home Office’s John Black, EE’s David Salam, and IBM’s Andy Doggett share a progress report on the UK’s Emergency Services Network, with optimism the prevailing mood. Early milestones checked off, infrastructure in progress, and EE looking for partners and suppliers…
-
M&ABT said to explore TalkTalk takeover to fend off further customer losses
BT reportedly mulling opportunistic acquisition of financially and operationally challenged TalkTalk, which could help with shoring up defences against fibre altnets and competing in the low-cost broadband sphere. Includes fibre wholesale, copper shutdown, exchange consolidation intrigue…
-
Financial & PerformanceBT FY24−25 Spend: ‘on and off’ contractors help keep cost-cutting on track
BT’s long-running cost-cutting campaign is in full swing, with headcount cuts driving the savings. Capex continues to rise despite earlier promises, but the (revised) peak is in sight…
-
Financial & PerformanceBT FY24−25 In-depth: another year of transition
Group CEO Allison Kirkby has called the past year one of ‘transition’, but insists a turnaround is imminent. ‘Revenue pressure’ (see, decline) reflects a challenging FY for all divisions, but strategic and structural change at the Group may have set it up for delivery next FY and beyond…
-
Financial & PerformanceBT FY24−25: no longer a newcomer, CEO Kirkby begins to make her mark
A year of mixed results, but CEO Allison Kirkby claims the strategic tweaks of her first 15 months are having an impact. A management team overhaul, a renewed domestic focus, and an apparent ability to capture investors’ imagination has set the Group on an upward trend, albeit with plenty of work to do to deliver on her vision…
-
Network & InfraEE densifies Westminster network with Ontix small cells tie-up
Ties with shared infra specialist and ambitious neutral host extended to 80 fresh sites in central London, in conjunction with assertive local authority. Learn more…
-
Financial & PerformanceBT Consumer returns to multi-brand approach to ‘defend and win’ against altnet incursion
FY24–25: BT CEO Allison Kirkby has found an ally in new Consumer boss Claire Gillies as they work to undo ‘underweight investment’ in BT and Plusnet brands of recent years. U-turn on New EE strategy sees multi-brand approach ‘reactivated’, regional campaigns to beat local altnet competition…
-
Financial & PerformanceTNT Sports losses mount as BT exit option nears
Losses accelerate at BT–Warner Bros. Discovery sports broadcasting JV, as BT’s potential escape route opens soon.
-
MarketingBT brand to retain consumer spot after strategy rethink
BT to keep titular brand running alongside EE in the consumer space, reversing a decision to scrap the BT marque. Move reportedly made to retain “older customers” familiar with legacy branding, as BT faces imminent migration of customers onto newer services…
-
M&ABT kicks off talks to exit TNT Sports venture — report
Group reportedly at early stages of discussions to offload 50% stake in venture to Warner Bros. Discovery. Move previously hinted at by BT chief Allison Kirkby, as part of strategy to remove non-core distractions from the operator…