All Rob Anderson articles

  • Universe19-Tues-General-Session-148
    Vendor Voice

    Teradata: Telcos can’t afford to wait on CX digitalisation


    Telco investment in best-in-breed tools has embedded data silos that need to be opened to complete the customer picture in a data-driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...