All Operations articles
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Network & InfrastructureOrange lays groundwork for ‘dark NOC’ as part of ‘platforming journey’
Laurent Leboucher hints at efforts to add “cognitive” abilities to Orange’s shared network operations centre in Europe to facilitate increased automation and faster response times.
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Public AffairsMásOrange completes lay-off plan after court rejects union challenge
Spain’s National Court has ruled that the operator’s ERE process is in accordance with the law.
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TechnologyDT taps McKinsey to build AI training engine
Deutsche Telekom rolls out personalised training and coaching for employees using AI-powered engine designed by McKinsey’s QuantumBlack.
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OperationsMagenta Exchange: T-Mobile and DT seek to dial up exec connections
Telcos’ HR chiefs Birgit Bohle and Deeanne King devise plan to bring US and European sides of Deutsche Telekom’s business closer together.
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Operations25 years in the making: Celfocus primed for telco AI era
As Celfocus marks 25 years of bridging telco and tech, CEO Álvaro José Ferreira shares insights on AI’s transformative wave, including how the EMEA systems integrator empowers SPs through data-driven innovation, automation, and strategic partnerships with hyperscalers like AWS and Google.
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OperationsBT electrifies fleet, charges on with EV infra transition
The BT/Openreach fleet inches towards zero emissions with a 3,500-vehicle order from Ford, Stellantis, Toyota, and Renault, backed by gov grants. Challenges remain, but Etc.’s charging pilot rolls on with a new focus…
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Network & InfrastructureTelefónica Peru kicks off major mobile network upgrade
Struggling operator gears up for 5,000-tower upgrade programme, seeking to drive new efficiencies, improve customer experience, and get infrastructure ready for future 5G…
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OperationsVivo strikes deal in Brazil’s fixed-line regulatory reform
Telefónica|Vivo has signed an agreement to move from a concession model for fixed telephony services to the new authorisation regime. Read more…
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OperationsVirgin Media O2 cuts ribbon on new Paddington HQ
Operator opens doors on new Paddington facility, after renovation to support transfers from previous Hammersmith and Slough offices. Move follows other office changes in recent months, as VM O2’s leases approach their expiration dates…
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Strategy & ChangeOrange preps new business unit to drive telco APIs
CTIO hints that Orange will follow Deutsche Telekom’s example and set up a separate go‑to‑market network API unit.
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EventwatchVodafone gets GenAI in action through ‘big bets’, phased adoption
Vodafone cloud engineer Jared du Plessis says GenAI is delivering tangible results for networks, with three ‘big bets’ leading the way. RoI is front of mind, but phased approach to AL/ML integration, and a Google Cloud-powered orchestration platform, simplifies the journey…
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Financial & PerformanceIn-depth: Telefónica keeps on track despite Core Market mixed bag
Q3 FY24: Management puts spotlight on improved, strategy-central free cash flow, as macroeconomic challenges in Brazil and Hispam hinder sales and profitability growth…
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Financial & PerformanceIn-depth: battling Vodafone moves in the right direction
H1 FY24−25: Lowest ebb of Vodafone Germany not enough to dent management optimism of Group prospects, but MDU impact still felt…
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OperationsCellnex to shutter ‘low margin’ maintenance business
Europe’s largest tower group expands a hard-nosed review of its assets to include individual business lines, as it seeks to fuel uplift in cash flow in more constrained financial climate.
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OperationsDT turns to GenAI to help navigate its own data
Californian player Glean joins Perplexity and OpenAI on DT’s GenAI roster, as Group refreshes partner base for billion-euro tech ‘impact’ push.
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Strategy & ChangeAccenture execs switch to Vodafone services venture VOIS as business resets
VOIS CEO Gary Adey talks up VOIS’ graduation from ‘back-office support to strategic partner of choice’, with new Accenture expertise in leadership positions.
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OperationsDT and Orange’s BuyIn venture adopts AI to “revolutionise” procurement
The Deutsche Telekom and Orange procurement joint venture unveiled its artificial intelligence (AI) strategy, joining telco buyer rivals BT and Vodafone in embracing automation.
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Strategy & ChangeT-Systems eyes software tie-ups with new Digital Ventures arm
T-Systems brings in Porsche exec to drive digital product development tie-ups with enterprise partners.
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Public AffairsUnions reject MásOrange’s revised lay-off plan
Newly-merged joint venture wants to push through nearly 750 redundancies to progress its four-year ‘synergy’ extraction programme and broader ‘two into one’ integration effort.
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OperationsTelefónica Hispam CEO: upskilling ‘crucial’ to overcoming LatAm challenges
Alfonso Gómez Palacio says generative AI and “democratised” access to digital services set to help with training employees.