Operations & Transformation – Page 6
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Strategy & ChangeAccenture execs switch to Vodafone services venture VOIS as business resets
VOIS CEO Gary Adey talks up VOIS’ graduation from ‘back-office support to strategic partner of choice’, with new Accenture expertise in leadership positions.
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OperationsDT and Orange’s BuyIn venture adopts AI to “revolutionise” procurement
The Deutsche Telekom and Orange procurement joint venture unveiled its artificial intelligence (AI) strategy, joining telco buyer rivals BT and Vodafone in embracing automation.
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Strategy & ChangeT-Systems eyes software tie-ups with new Digital Ventures arm
T-Systems brings in Porsche exec to drive digital product development tie-ups with enterprise partners.
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Public AffairsUnions reject MásOrange’s revised lay-off plan
Newly-merged joint venture wants to push through nearly 750 redundancies to progress its four-year ‘synergy’ extraction programme and broader ‘two into one’ integration effort.
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PeopleKirkby changes BT Digital guard: Mehta exits; Meakin earns cap badge
Latest Kirkby BT-Redefined trilogy: Departure of the Mehta, Rise of the Meakin, and Zen of the Watson. Read our analysis…
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Consumer (B2C)OpenAI: Altman to assign ‘best people’ to T-Mobile churn challenge
OpenAI CEO bullish on commercial potential of AI tie-up with T-Mobile, based on letting its platform explore operator’s “massive pools of data” for better and more rapid support decisioning.
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OperationsTelefónica Hispam CEO: upskilling ‘crucial’ to overcoming LatAm challenges
Alfonso Gómez Palacio says generative AI and “democratised” access to digital services set to help with training employees.
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EventwatchDT’s Höttges swings for extra AI gains
CEO bigs up Group’s AI efforts, while railing against excessive bureaucracy in this field.
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OperationsDT says latest European systems meld making ‘significant strides’
Execs report new Common Operating Model for Europe programme, focused on setup of shared solutions across DT’s regional markets, is already making impact on top and bottom line.
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Network & InfraTDC NET, Blue Planet trailblaze hybrid network inventory management
North American trend hits Europe with hybrid fibre-5G twist, as Macquarie-backed Danish incumbent NetCo advances IT/OSS and network modernisation, and Ciena’s Blue Planet network automation cloud arm builds momentum. Register to read more…
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OperationsO2 Germany CEO rules out me-too job cuts
Markus Haas says reducing workforce is not on the O2 agenda, instead placing focus on equipping employees with AI tools to boost efficiency. Comments come as Vodafone Germany continues to negotiate scaled-back job cut plans with unions. Read more…
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Financial & Performance‘Tough decisions’ ahead for Australia’s TPG amid cost-cutting
CEO Iñaki Berroeta announced jobs are going as latest part of multi-year cost-cutting programme.
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Strategy & ChangeVodafone Business hiring spree set to rev service growth in Germany
Vodafone’s B2B push gets underway in Germany with 120 new jobs to drive growth in cloud, connectivity, cybersecurity, and IoT.
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M&AAustralia’s TPG puts fibre back on the table in new Vocus talks
Macquarie-backed fibre operator Vocus in early talks with TPG Telecom as fibre assets put back on the table…
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Financial & PerformanceBT Q1 FY25 Highlights: Kirkby claims solid start despite performance wobbles
CEO Allison Kirkby assures of a ‘solid’ start to the FY, but trouble at Business and Consumer suggest challenge ahead.
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OperationsGenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.
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OperationsTelefónica’s FiBrasil enhances OSS in open fibre take-up drive
Brazilian fibre JV with CDPQ highlights AI, automation, and open APIs as key technologies to lure new customers and tenants to neutral host network. Driving huge wins across sales and tenant onboarding. Learn more…
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OperationsVodafone says multi-cloud strategy paying off
Vodafone seeks to keep “commercial tension” between the three biggest hyperscalers in multi-cloud approach, as Microsoft partnership adds more balance to the mix.
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Financial & PerformanceFleet manager Rivus folds and sells up after losing BT contract
Rivus, BT’s former fleet services provider and 2019 divestment, brings in administrators before selling up to new largest customer.
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Network & InfraVodafone extends NETSCOUT deal to evolve ‘hybrid’ network
Vodafone hands NETSCOUT another contract for network visibility and monitoring tech, covering European hybrid network environment, including 5G SA deployments.