All Network Operations Centre (SOC) articles
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PremiumVodafone taking NOC automation to the next level
Group says Celfocus-supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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Strategy & ChangeVodacom to unify network and IT functions
Push for efficiencies encompassing rework of network and IT platforms, alongside major skills and capability upgrade. Following 2020 reorg, CEO Joosub concentrating heavily on extracting value and savings out of Group assets and operations. Programme likely to see cloud-based overhaul of Vodacom IT stacks and network functions.
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Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Network & InfrastructureT-Mobile Netherlands using AI to clean clogs
CTIO Larsen says Anodot’s automation tech being used to see network problems coming well before they hit service quality.
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Strategy & ChangeVodafone UK to cut hundreds from its workforce
VfUK continued to trim its workforce through a move to reduce staff manning the OpCo’s network operations centres. CTO Scott Petty: “The way we run networks is fundamentally changing”.