All Network Operations Centre (SOC) articles
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TechnologyCarla Penedo interview: Celfocus’s network AI evangelist charts path forward
Exclusive insights from network AI leader on navigating complexities of converging networks, integrating legacy systems, and leveraging network digital twins, Agentic AI, and AIOps for measurable impact. In-depth interview reveals strategies and partnerships redefining telco transformation in cloud-native, AI-enabled era. Humans included…
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Strategy & ChangeHénique signs off from Orange MEA on a high note
France-bound Jérôme Hénique discusses the challenges of managing Orange’s sprawling Middle East & Africa business, and asserts the importance of a division that has contributed significantly to Orange’s results in recent times, delivering double‑digit revenue growth for eight consecutive quarters.
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Network & InfrastructureChina’s back in Spain: MásOrange turns to Huawei for 5G Advanced and netautonomy tech
MásOrange’s bold pivot back to Huawei for 5G Advanced and Level 4 autonomous networks could mark a seismic shift in European telecom strategy. Uncover the implications of this renewed partnership amid EU scrutiny and evolving China relations.
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Network & InfrastructureBT casts a Dark NOC vision for future network ops
Mobile Networks MD Reza Rahnama has cast a “vision” for BT’s Dark NOC future, with foundational work with AWS underway.
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Weekly BriefingsOrangewatch Briefing: the impact of geopolitical turmoil; sparks fly in Spain
In this issue, we report on Orange’s Q1 FY25 earnings call with a focus on data sovereignty and sharpening competition in France…
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Network & InfrastructureOrange lays groundwork for ‘dark NOC’ as part of ‘platforming journey’
Laurent Leboucher hints at efforts to add “cognitive” abilities to Orange’s shared network operations centre in Europe to facilitate increased automation and faster response times.
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TechnologyVodafone forecasts ‘big bang’ as agentic AI starts to transform network ops
Vodafone’s hybrid GenAI strategy is unlocking new efficiencies in network management, with AI agents like VINA poised to improve productivity and support autonomous operations. Learn how Vodafone and partner Celfocus are addressing the complexities of data governance, security and organisational change…
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PremiumVodafone taking NOC automation to the next level
Group says Celfocus-supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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Strategy & ChangeVodacom to unify network and IT functions
Push for efficiencies encompassing rework of network and IT platforms, alongside major skills and capability upgrade. Following 2020 reorg, CEO Joosub concentrating heavily on extracting value and savings out of Group assets and operations. Programme likely to see cloud-based overhaul of Vodacom IT stacks and network functions.
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Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
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Network & InfrastructureT-Mobile Netherlands using AI to clean clogs
CTIO Larsen says Anodot’s automation tech being used to see network problems coming well before they hit service quality.
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Strategy & ChangeVodafone UK to cut hundreds from its workforce
VfUK continued to trim its workforce through a move to reduce staff manning the OpCo’s network operations centres. CTO Scott Petty: “The way we run networks is fundamentally changing”.