All HR articles
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Strategy & ChangeElsewhere in Spain: Tuenti users migrated to O2
Telefónica completes unification of Tuenti and O2; gets industrious with Mytra.
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Operations
Telefónica launches mass hiring initiative in Germany
More than 500 job openings for commercial and technical positions.
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Strategy & Change
Elsewhere in BT Group: operator publishes previously-classified ‘War Diary’
BT “significantly” increases skills development budget in the “war for technology talent”.
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Strategy & Change
Elsewhere in Spain: Repsol solar JV finalised
Telefónica, Repsol finalise solar JV; other JV partner Prosegur widens view beyond Group for alliances; four‑day working week pilot extended.
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Strategy & Change
Elsewhere in Brazil: Vivo goes Solar
Vivo opens new solar energy plant; invites 150 staff to participate in DNA in Action CX programme.
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Strategy & Change
Elsewhere in BT Group: BT in VM O2’s sights
VM O2 issues veiled threat to BT incumbency; legal proceedings continue in alleged overcharging case.
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Operations
DT outlines ‘digital experts’ upskill target
2021 Annual Report sets 17% digital workforce target within three years. Places emphasis on in-house digital upskilling; recruiting outside digital talent seen as “challenging”. Overall FTE headcount drops 4% year-on-year, but Group still manages to hire more than 8,000 employees outside the USA with focus on IT and technical ...
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People
T-Mobile tech boss Larsen departs
Dr. Kim Kyllesbech Larsen, a high-profile tech figure within Deutsche Telekom, exits Dutch NatCo on gardening leave. Move comes with T-Mobile’s private equity takeover nearing imminent completion.
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Operations
T-Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed-up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T-Mobile for Business.
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People
Vodafone Spain names new Digital Director
Esther Colmenarejo replaces Bosco Aranguren, who leaves to head DAZN’s Spanish operations. Appointment continues management revamp at challenged Spanish unit.
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Operations
DT opts for second-choice Deloitte as new auditor
Deloitte given mandate to replace incumbent PwC. Proposal to be put to shareholders in April, and comes after disrupted, three-year selection process. DT drops one-off management bonus option after stockholder criticism.
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Network & Infrastructure
Safaricom taps Huawei and Nokia in Ethiopia
OpCo looks set to stick with existing partners for new network. Launch appears on track as STE builds up a head of steam.
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Public Affairs
Telco inflation playbook: raise prices, cut costs, embrace digitalisation
Tough times ahead for telco customers, employees, and suppliers, as inflation drives price hikes, capex and opex control, and ongoing workforce reductions. Inflation-linked contracts to boost service revenue and outpace rising costs. Digital transformation efforts seen as key to cost savings.
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Public Affairs
VodafoneZiggo suspends employee over transgressive behaviour
Dutch JV “shocked” by revelations. Investigation launched amid multiple reports of unacceptable behaviour.
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Network & Infrastructure
Telcos turn to youth to help UK fibre buildout
Industry steps up efforts to attract more people in tight labour market and keep fibre rolling. “Unprecedented” demand gives candidates the upper hand. Signs of progress on gender diversity and hiring more women in traditionally male-dominated roles. BT, Openreach, and Virgin Media O2 tout apprenticeship plans.
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Strategy & Change
Elsewhere in Spain: Movistar retail staff in line for pay rise
Unions negotiate 1% salary increase for Movistar retail staff; retail revamp continues with five new stores; Telefónica is discussions with DAZN for remaining La Liga matches.
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Innovation (R&D)
DT taps Aurea for virtual office pilot
Trial rolled out across DT’s 30,000 customer service employees.
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Strategy & Change
Elsewhere in Openreach: Selley plays down fibre workforce concerns
Selley dampens workforce concerns; copper stop-sell rollout continues.
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Strategy & Change
Elsewhere in BT Group: another Newcastle call centre to get refurb
Ericsson meetup for tech team; Second Newcastle call centre set for facelift; Osborne misses out as BT’s M&A chaperone boosts takings.
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Public Affairs
Telefónica gets union backing for staff redundancy plan
Unions accept latest redundancy and payments offer as operator seeks to slim Spanish workforce once again. Group offers a higher pay increase of 1.5% for 2023 and extended eligibility criteria for long-term employees. Move adds to similar, smaller plans at rivals Orange and Vodafone as Telefónica’s home market faces ...
