Digital Transformation – Page 4
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Innovation (R&D)Vodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
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Strategy & ChangeBT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…
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Network & InfrastructureOpenreach chases ‘one network’ architecture with Nokia Altiplano deployment
Access provider confirms Altiplano onboarding, adding further Nokia presence to FTTP infra.
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Partnerships & AlliancesNCR Atleos: Operators need global partners matched to B2B digital ambition
Emerging as a stealth powerhouse within the telecom industry ecosystem, NCR Atleos discreetly offers unmatched global hub and field support underpinning operators’ rapid deployment, management and commercialisation of headline‑grabbing technologies, including AI infrastructure and security.
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Strategy & Change2024 vendor review: Telcos start feeling benefits of TechCo pivot
2024 may be the year telcos truly started to become TechCos, with GenAI, open RAN and cloud-native platforms reshaping CX, NetOpps and the industry landscape. Dive into how operators are overcoming transformation challenges, collaborating with vendors, and unlocking new revenue opportunities in this game-changing year. Available to all registered users…
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M&ABT advances asset-light strategy with Irish data centre sale
Equinix agrees to acquire BT Ireland’s data centre business following rumours of a wider Irish divestment; Group CEO Allison Kirkby ramps up her ‘get lean’ agenda beyond UK connectivity…
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Strategy & ChangeOrange’s Leboucher: Collaboration is key to drive platform play
CTO sets out horizontal ambition at OSS/BSS Summit co-hosted with Ericsson, encompassing autonomous networks, telco cloud-native, slicing, 5G SA, SD-WAN, SASE, IoT, and of course AI and APIs. Read more from this in-depth report…
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Network & InfrastructureO2 Germany begins IT infra migration after inking ‘long-term’ Tele Columbus deal
Tele Columbus data centre operator PŸUR Business wins O2 custom as Telefonica OB seeks to establish a unified colocation area in Leipzig.
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Strategy & ChangeSnowflake’s telco manifesto: Making the leap from TechCo to BizCo
Snowflake’s approach to telco focuses on enabling data-driven transformation, underpinning the collaboration, consistency and clarity that deliver measurable financial reward. From energy management to GenAI integration, the AI data cloud provider is partnering telcos to drive greater operational efficiency and unlock new enterprise opportunities in the digital era. Read more…
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OperationsMagyar Telekom boosts DT’s European IT stack meld
Operator highlights completion of CRM switch as part of ongoing regional platform consolidation effort at parent Deutsche Telekom.
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PeopleBT Peoplewatch: Group appoints two execs to manage Big Tech alliances
20+ senior and strategic moves in and around BT, including new faces to lead the Group’s Big Tech and hyperscaler alliances at Group level and in Business. Plus, all change for Consumer/EE exec team and transformation appointments at Consumer and Business. Plenty more…
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Strategy & ChangeVodafone to close German IoT biz grandcentrix — report
German OpCo reportedly giving up on the IoT business it acquired five years ago, in apparent cost-cutting effort.
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M&AVodafone–Three merger ‘releases the handbrake’ on UK telecoms, but at what cost?
Vodafone CEO Margherita Della Valle hails creation of a ‘new force’ as CMA grants regulatory go-ahead for Vodafone–Three merger, but questions remain about the impact on MVNOs, rivals, consumers, and the combined entity’s networks…
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PeopleVodafone recalls dealmaker Dingemans — why?
New board appointment insources Dingemans, 25 years after he starred in the mega-merger with Mannesmann. Older edition adds CFO expertise, operational chops, private equity nous, and more theatre. Click/login to read more…
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Partnerships & AlliancesTelefónica hunts for fresh AI use-cases in Madrid
Group teams up with Madrid’s local government to explore potential AI use-cases in public sector, with a view to drive efficiency and scale the technology securely. Move adds to Telefónica’s growing list of AI initiatives, contributing to three-year strategic aims. Read more…
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Financial & PerformanceIn-depth: DT’s show of strength creates analyst anxiety
Q3 FY24: DT continues to leave European rivals behind with strong growth throughout P&L and across geographies, creating apparent signs of concern among sector stakeholders.
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Financial & PerformanceSpend: thrifty Telefónica high-fives on capex low
Q3 FY24: Operator reports reductions in capital intensity and opex, with widening implementation of AI and progress in delayed copper switch-off programme given much of the credit…
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Financial & PerformanceIn-depth: battling Vodafone moves in the right direction
H1 FY24−25: Lowest ebb of Vodafone Germany not enough to dent management optimism of Group prospects, but MDU impact still felt…
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Financial & PerformanceSafaricom pushes homegrown smartphones to keep mobile data momentum
Kenyan operator looks to boost 4G smartphone penetration to fuel customer and mobile data service revenue growth, but challenging economic conditions leaves consumers with less money to spend on new devices.
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Financial & PerformanceKirkby ‘convinced’ of BT strategic plan despite scale of challenge
Q2/H1 FY24-25: BT CEO Allison Kirkby now settled into role and aware of mountain to climb, but no less confident of the Group’s strategic direction.