All Digital Transformation World (DTW) articles
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Strategy & ChangeVirgin Media hits milestone in fibre-focused IT refresh
Execs highlight progress in digital refresh underpinning cableco’s transformative, twin-push into fibre infrastructure and wholesale business.
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EventwatchTelcoTitans Eventwatch 2024 calendar: the industry events that matter
TelcoTitans Eventwatch highlights the key events to look out for in 2024 and 2025 that really matter, and those we will be covering, attending, and associated with as an official media partner.
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Network & InfrastructureVodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Strategy & ChangeDT steps up ‘cloudification’ with Amazon to tame its IT jungle
Peter Leukert outlines the main challenges of pivotal Route 60 cloudification programme, particularly around securing management support and bedding in cultural and organisational change to accompany technology investments.
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EventwatchT-Mobile will ‘lean into’ wireless partnerships, vows wholesale chief
T-Mobile Wholesale chief says it is “open for business” for Wireless-as-a-Service tie-ups, targeting IoT players, MVNOs, and startups. Partner-focused tech stack readied after BSS overhaul with Netcracker. AI- and Web3 - enabled services seen as offering fresh wave of growth opportunity. Alongside IT revamp, T-Mobile has refined go-to-market ...
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EventwatchInterview: Chema Alonso on building Telefónica’s API place
Telefónica’s Chief Digital Officer expects Open Gateway APIs to begin having revenue impact in current fiscal year, with first products being launched in Brazil.
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EventwatchOrange’s Vermeulen advises telcos to get early start on GenAI
Group CIO says GenAI will be a gamechanger for telecoms.
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Network & InfrastructureVodafone’s Scott Petty talks up ODA’s importance for 5G apps
DTW23 - Ignite: CTO highlights need to build network abstraction layer to avoid missing the 5G SA opportunity.
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Strategy & ChangeBT’s CEO-elect unafraid of ‘new bets’ but warns against gambles beyond core strengths
DTW23 - Ignite: Telia CEO Allison Kirkby offered cautious optimism for the telco industry, urging operators to place new bets but only if connectivity is the core focus.
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Strategy & ChangeBT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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EventwatchExclusive Steffen Roehn interview and DTW23 – Ignite preview: The view from TM Forum’s transformative top
Ahead of the telecoms industry’s digital transformation gathering in Copenhagen, TM Forum chair and visionary Steffen Roehn shares key perspectives on partnering hyperscalers (and leveraging B2B in Europe), Asia-the-innovator, un-learning the past, ‘greenfield in the mind’, software-or-extinction, the Forum’s own reset and new CEO Playbook and much more…
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PremiumGoogle Cloud flags TMUS tie-up on customer care
US NatCo to use AI and data analytics technology to improve customer relationships.
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Strategy & ChangeVodafone Spain cuts 33 fewer jobs than expected
Spanish OpCo said to have made 53 people redundant. 34 retail stores now being operated by external partners. Telefónica signals maximum jobs affected by early-retirement plan is now 2,753.
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PremiumNetcracker BSS gets a digital spruce-up
Upgrade of Vodafone Spain’s existing BSS system aims to deliver improved speed and insight, as well as being able to deal with the complexity of multi-play services.
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Vendor VoiceThe Telco-Techco differentiator: unleashing strategic data — Teradata
The value of data multiplies significantly once you integrate it. Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer experience improvement and operational efficiency, presenting a springboard for strategic reboot. Embracing data as mission-critical must be led from the top. Hyperscale partnerships provide an ...
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Strategy & ChangeTMF’s Willetts: maintaining vendor status quo “dangerous”
Speaking to TelcoTitans, Nik Willetts, CEO of industry body TM Forum, outlined his perceptions of the state of digital transformation in the telecoms sector. Procurement-led vendor management needs to evolve towards partnership for digital acceleration. Hyperscalers can remain more friend than foe as operators seek new ways to differentiate ...
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OperationsUnions eke out concessions on Vodafone Spain cuts
Operator firms up yet another business overhaul. Deal made to outsource remaining retail outlets rather than close them as part of job cull. Terms agreed for voluntary redundancies and retirements.
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Strategy & ChangeVodafone Spain CEO talks up transformation
Vodafone hones in-house IT skills and organises into squads. Share progress on building up platforms and scale. As transformation continues at pace, Vodafone Spain downsizes.
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Strategy & ChangeDeutsche Telekom’s OneApp to launch in Germany
Germany will be tenth market to deploy the self-service customer care app. OneApp is key product in the Group’s IT harmonisation programme.
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Strategy & ChangeDigital duo plan to be catalysts of change for BT
Incomers Harmeen Mehta and Rob Shuter are tag-teaming to bring their external perspectives to BT’s digital transformation plans. Enterprise unit set to become a route to market for emerging services, with a “fail fast” mindset. BT described as receptive to need for change, but Mehta calling for people to ...