Margins slip as BT Consumer pursues quality

btw317-16-margins-consumer

Another tough COVID‑19‑impacted quarter but management playing the long game, with a focus on premium services. Network investment continuing as division seeks an uplift from next‑generation platforms. BT reputation improving, but weaknesses remain outside core products, necessitating dual‑brand approach. Commercial partnerships remain a key strategic element, but hit to ...

This is Premium, Corporate Member content

Already a member? Sign in here, or contact us to check if your company has corporate access.

TelcoTitans multi-device access

Become a TelcoTitans Corporate Member

Get full access to the telco content and community that matters to you.

Corporate membership includes:

  • Full, unrestricted premium access to the Telco channel(s) and Digital Reports of your choice
  • Access to exclusive and breaking Telco content
  • Personalised newsletter alerts focused on your areas of interest
  • Dedicated Account Manager and access to ABM support

“Not just facts but informed opinion that helps me have meaningful conversations with the customer” – Account Director, Cisco.

Telco employee?

Telco employees get full access. If you are a telco employee, make sure you have registered with your telco email address.

Amend your details here.