BTwatch News
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Suppliers & SCMVendor rebellion: why major operators are ditching Oracle and VMware support contracts
BT and Telefónica are the first of numerous telcos to go on the record challenging software vendor dominance by shifting legacy IT support to third-party specialists. This analysis explores how Spinnaker Support is helping them slash costs, extend end-of-life IT, and reallocate resources…
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Weekly BriefingsBTwatch Briefing: state-backed infra advances with varying success
Latest developments from BT, including: varying pace of public-backed projects ESN, Project Gigabit, R100, and SRN; buying chief Cyril Pourrat on AI momentum; RCS innovation with Brand Assure; Middle Eastern DHL deal; more…
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Suppliers & SCMBT’s buying boss wants AI to move faster, looks to startups to lead the way
BT Sourced head Cyril Pourrat reflects on missed expectations around ‘speed of execution’ on AI deployments, but remains confident that the tech delivers when embraced by colleagues.
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Network & Infrastructure‘Fabulous’ ESN ‘back in delivery’, ticks off first milestones with EE, IBM leading the charge
CCW 2025: Home Office’s John Black, EE’s David Salam, and IBM’s Andy Doggett share a progress report on the UK’s Emergency Services Network, with optimism the prevailing mood. Early milestones checked off, infrastructure in progress, and EE looking for partners and suppliers…
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Weekly BriefingsBTwatch Weekly: BT navigates changing UK telco landscape
Latest from BT, including a firmed-up leadership team at new overseas B2B unit BT International; TalkTalk takeover mooted; Consumer tackles CX with 4,000+ AI bots; and BT braces for newly scaled VodafoneThree impact…
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M&ABT said to explore TalkTalk takeover to fend off further customer losses
BT reportedly mulling opportunistic acquisition of financially and operationally challenged TalkTalk, which could help with shoring up defences against fibre altnets and competing in the low-cost broadband sphere. Includes fibre wholesale, copper shutdown, exchange consolidation intrigue…
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PeopleBT Peoplewatch: Bas Burger names his BT International lieutenants
40+ senior and strategic changes across the group, including an all-new BT International top-team under Burger’s leadership; changes at Jon James’ Business branch; a HR return for Alison Wilcox; CFO swaps at Digital and Networks; more…
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Weekly BriefingsBTwatch Weekly: chops and changes in CEO Kirkby’s first year
Latest from BT as the group reports on FY24–25, with CEO Allison Kirkby talking up progress made since she was appointed. Business has been restructured; more investment pledged to Openreach fibre build; and Consumer’s short-lived one-brand strategy has been uprooted…
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Financial & PerformanceBT FY24−25 Spend: ‘on and off’ contractors help keep cost-cutting on track
BT’s long-running cost-cutting campaign is in full swing, with headcount cuts driving the savings. Capex continues to rise despite earlier promises, but the (revised) peak is in sight…
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Financial & PerformanceBT FY24−25 In-depth: another year of transition
Group CEO Allison Kirkby has called the past year one of ‘transition’, but insists a turnaround is imminent. ‘Revenue pressure’ (see, decline) reflects a challenging FY for all divisions, but strategic and structural change at the Group may have set it up for delivery next FY and beyond…
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Financial & PerformanceBT FY24−25 Guidance: free cash flow ‘inflection point’ in touching distance
Group misses revised revenue targets, and expects another fall to come, but groundwork has been laid for elusive ‘predictable growth’ two years out…
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Financial & PerformanceBT FY24−25: no longer a newcomer, CEO Kirkby begins to make her mark
A year of mixed results, but CEO Allison Kirkby claims the strategic tweaks of her first 15 months are having an impact. A management team overhaul, a renewed domestic focus, and an apparent ability to capture investors’ imagination has set the Group on an upward trend, albeit with plenty of work to do to deliver on her vision…
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Network & InfrastructureEE densifies Westminster network with Ontix small cells tie-up
Ties with shared infra specialist and ambitious neutral host extended to 80 fresh sites in central London, in conjunction with assertive local authority. Learn more…
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Financial & PerformanceBT holds off on international B2B sale until division proves its worth
FY24–25: BT Group CEO Allison Kirkby says carved-out BT International must show its value, with ‘runway’ needed for Global Fabric to do the same, ahead of a prospective offload. UK M&A remains on the cards too as BT looks to capitalise on SMB opportunity…
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Financial & PerformanceBT Consumer returns to multi-brand approach to ‘defend and win’ against altnet incursion
FY24–25: BT CEO Allison Kirkby has found an ally in new Consumer boss Claire Gillies as they work to undo ‘underweight investment’ in BT and Plusnet brands of recent years. U-turn on New EE strategy sees multi-brand approach ‘reactivated’, regional campaigns to beat local altnet competition…
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Financial & PerformanceOpenreach seeks another gear as altnets gain and CPs flop
FY24–25: BT CEO Allison Kirkby has tossed earlier promises of lower capex, instead fuelling an accelerated fibre build “now that we’ve got the engine humming” to bolster a defence against altnet incursions, and make up for CP shortcomings…
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Weekly BriefingsBTwatch Weekly: public cash, automated networks, and UK exceptionalism
Latest from BT, including reports of an overseas B2B carve-out; a new Chief Digital Officer incoming; Reza Rahnama’s evolving ‘Dark NOC’ vision; and a setback in Openreach’s attempt to reform MDU access rights…
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Network & InfrastructureBT secures slice of Welsh rural broadband funding
Duo to deliver £10m fibre to hard-to-reach premises in Wales under the Swansea Bay City Region’s Digital Infrastructure Programme.
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Strategy & ChangeBT to carve out International in next step of B2B grand plan — report
Reports cite an internal memo that tees up a spin-off of overseas B2B, headed by Bas Burger, as Group CEO Allison Kirkby puts her foot down on UK retrenchment aspirations.
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Network & InfrastructureBT casts a Dark NOC vision for future network ops
Mobile Networks MD Reza Rahnama has cast a “vision” for BT’s Dark NOC future, with foundational work with AWS underway.