All Billing (charging) articles
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Technology & ITEvent-driven evolution: Boost Mobile and Wavelo pioneer the composable telco
Case study: When Boost migrated nearly eight million subscriber accounts to an event-driven architecture, the operational priority was absolute invisibility. The stealthy overhaul unexpectedly also delivered telecom’s current top prize: an auditable, composable foundation capable of executing agentic AI without risking the core ledger…
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Technology & ITFrom reactive to proactive: Ericsson and AWS bring agentic intelligence to OSS/BSS
Playbook: Legacy billing environments increasingly imperil CSP agility, yet ungrounded autonomy poses intolerable operational risks. Through an expanding collaboration with AWS, Ericsson is embedding governed, multi-agent artificial intelligence into production systems. Read how CSPs are already executing migrations and accelerating go-to-market…
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Products & ServicesVodafone pushes network APIs into payments market with specialist link-up
Vodafone’s latest attempt to accelerate network API adoption comes through a Digital Virgo deal, with five markets lined up and more to come.
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NetworkWildanet joins fibreco multiplay push with TiVo
Open access: Latest UK challenger to broaden proposition in competition dogfight. TiVo/Freely UK-first advances natural evolution from broadband provider to multi-service operator. “Expect more from us”, commercial chief Simon Hughes tells TelcoTitans…
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NetworkAfrica’s fibre boom needs a commercial operating model — not just more network
Open-access analysis: Building fibre across Africa is only the first hurdle; monetising capacity is the commercial test. From prepaid township offers to carrier-neutral wholesale platforms, operators need scalable operating models to turn network investment into services and returns. Draws on market evidence and ZIRA Group’s fibre and wholesale experience…
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Strategy & ChangeVodafone Portugal playbook: transforming telecom payments from utility to strategic differentiator
Case study explores how Vodafone Portugal partnered CMAS to overhaul legacy back office infra with w2bill streamlining workflows, securing sovereign data, accelerating time-to-market, and driving a thousandfold increase in monthly digital transactions.
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NetworkFrom defence to attack: CSG’s blueprint for telco AI transformation
Interview: Telcos risk losing to nimbler rivals unless they accelerate AI readiness. CSG argues that operators must simplify legacy customer systems, speed service innovation, and nurture scalable ecosystems — or face losing strategically vital B2B growth opportunities whilst defending declining legacy markets. Learn more…
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InterviewFix telco CPQ to accelerate B2B expansion
Interview: Telcos have spent years modernising, yet enterprise quoting remains stubbornly manual and error-prone. CSG’s Greg Tilton lays out why generic CPQ fails at scale — and how going telco-native can unlock speed, margin control, and serious B2B upside, as well as restore CFO confidence…
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Suppliers & SCMAmdocs cements role in T-Mobile’s tech team
US services player becomes latest tech group to flag involvement in major customer IT refresh at T-Mobile, following Ericsson, OpenAI, and Netcracker.
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Technology & ITOrchestration, not Automation, is telco’s real growth engine
Telcos have heavily invested in automation, yet still struggle to scale. The issue is that digitising silos simply replicates bottlenecks. Discover why orchestration is the true growth lever for integrating systems, accelerating revenue capture, preparing for AI, and building a competitive edge for the 6G and AI era.
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Technology & ITT-Mobile Czech Republic finishes billing upgrade with Amdocs
Operator has completed the upgrade of its billing and charging systems without disrupting customer services, and claims the upgrade will enable it to execute “faster, more agile, and reliable service delivery”.
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Suppliers & SCMVirgin Media O2 puts Hansen on five-year tech revamp mission
Australian software provider Hansen to support UK joint venture on digital transformation and wider business revival plan.
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Suppliers & SCMCrnogorski Telekom re-hires Amdocs on revenue tool update
Montenegrin telco to replace and upgrade CRM and billing systems from a previous tie-up with Amdocs.
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Strategy & ChangeAllera, Mehta team up to bridge BT’s digital divide, drive ‘platform-thinking’
DTW24 – Ignite: Chief Digital & Innovation Officer Harmeen Mehta joined on-stage by Consumer CEO Marc Allera to hype transformation advances as Digital overhaul impacts EE platform-building.
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PremiumVirgin Media users set to migrate to O2 mobile plans
Transfer of Virgin Mobile subscribers to O2 mobile plans to begin in March; expected to conclude by end of 2023.
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PremiumIndia: Amdocs highlights billing revamp progress
Telecoms IT specialist Amdocs flagged further work with Vodafone India (VfIn) on billing system modernisation.
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Partnerships & AlliancesVirgin Media O2 partners FleetCor on move to EVs
Drivers to receive direct reimbursement for both on-the-go and home charging.
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Suppliers & SCMVantage Towers signs new billing partner
BillingPlatform handed five-year deal to support Vodafone TowerCo’s “future growth initiatives”.
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Public AffairsVodafone Ireland coughs up €2.1m customer refunds
Regulator enquiry leads to refunds for 74,271 customers.
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NetworkVantage in ‘smart-site’ tech update to evade energy risk
Project comes in response to need for more detailed power billing to key clients, including Vodafone.