AI (Machine Learning) & Automation – Page 15
-
Vendor Voice
Teradata: Telcos can’t afford to wait on CX digitalisation
Telco investment in best-in-breed tools has embedded data silos that need to be opened to complete the customer picture in a data-driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...
-
Partnerships & Alliances
Deutsche Telekom IT Solutions ties with AWS for DevOps focus
New taskforce to adopt agile working methods with AWS engineering support. First project will focus on AI-based customer assistance solution from November.
-
Premium
TEAC UK edge startup Ori adds KX analytics
Speedy analytics and edge compute platform for enterprises. Another step in BT’s private edge network ambitions.
-
Premium
Elsewhere in BT Technology: ADTRAN acquires ADVA
BT networking partner duo join forces as ADTRAN Holdings; growing need for data fabric architecture underlined by BT’s Perkins.
-
Premium
Elsewhere in BT Global: EE adopts VMware software
Technology partner driving force behind EE’s cost-reduction push; Group flags CyberFirst partner status.
-
Strategy & Change
Elsewhere in T-Mobile US: identity verification solution on trial for call scamming
TMUS’s B2B push moves forward with Lumen and Volkswagen tie-ups; NatCo stamps down on call scamming; AstrumU ramps up military vet recruitment drive.
-
Premium
Telefónica’s alarms JV adds new smarts
Commercial efforts have taken a toll on ARPU at Movistar Prosegur Alarmas.
-
Strategy & Change
Elsewhere in Vodafone Europe: partnerships secured to showcase 5G
Vodafone OpCos secure partnerships to showcase 5G use-cases in Germany, Greece, and Italy.
-
Strategy & Change
Elsewhere in Telefónica Group: Telefónica ties with Aerial
Elsewhere in Telefónica Group: Telefónica ties with Aerial Source: PR Newswire Telefónica tied with Canada-based Wi-Fi motion-based analytics specialist Aerial Technologies to conduct a remote care pilot project in the municipality of Luciana in Castilla-La Mancha, Spain. The test will monitor the condition of participants aged ...
-
People
Vodafone TV product boss heads to partner Kaltura
From customer to supplier, Miguel Rodrigues leaves Vodafone for Kaltura. Vendor on a roll after recent IPO.
-
Premium
Vodafone, Nokia partner on mobile network maintenance
Cloud-based collaboration on new system to “autonomously” detect mobile network anomalies before they impact customers. Roll out of service across all European markets slated for early-2022.
-
Venturing & Investments
Telefónica Innovation & Venturing Roundup: Group profits from Altiostar
One Wayra investment exceeds crowdfunding target while another enters Asia-Pacific; Hispam startup accelerator launches innovation call in Peru; Group makes tidy profit from Altiostar divestment.
-
Venturing & Investments
Wayra-backed Optimus Price exceeds crowdfunding target
AI retail startup raises more than €450,000 on CrowdCube. Optimus Price adds to Wayra’s retail tech activity.
-
Partnerships & Alliances
Vodafone quietly steps into Gaia-X club
UK operator joins Deutsche Telekom, Orange, and Telecom Italia at the European cloud and data initiative. Gaia-X now has 300 members. T-Sys’s Adel Al-Saleh says scale, not US hyperscalers, are critical to the success of Gaia-X.
-
Premium
Telefónica Tech likes to be in Cloud Garden with IBM
Duo launches hybrid cloud enterprise solutions based on AI and blockchain. Aim to make omni-channel customer support services more efficient and improve supply chain management. New set of services leverages recently upgraded Cloud Garden, a joint Telefónica–IBM initiative.
-
Suppliers & SCM
Smart shopping: Vodafone now using bots for buying
Vodafone Procurement Company says new autonomous platform switched on in June. Focus on extended reach and efficiency in long-tail buying. System could ultimately handle end-to-end sourcing for quarter of spend, unit suggests. Pega and _VOIS on enabler team.
-
Products & Services
IoT.nxt takes sports performance platform on tour
Rugby team the first to leverage IoT.nxt’s PLAYER.Connect real-time sports performance platform. Vodacom-owned IoT specialist targets fresh industry segment, drawing on breadth of Vodafone partnerships.
-
Partnerships & Alliances
Vodafone eyes corporates with Unisys tie-up
Group launches Digital Factory, offering digitalisation support and integration services for AR/VR, big data, blockchain, edge compute, and IoT. Move chimes with Business:2025 growth strategy.
-
Suppliers & SCM
Nokia wins Dutch managed services deal
TMNL opts for automation-infused Network Services Platform upgrade.
-
Strategy & Change
Telefónica quietly drops LUCA brand as Telefónica Tech takes over
Unclear whether the more high-profile ElevenPaths brand has also been retired. Former LUCA product AI Suite showcased at MWC, but still not widely marketed.